Improvement Areas: Artificial Intelligence
Artificial Intelligence in Health Care
The landscape of artificial intelligence (AI) and generative AI (genAI) in health care is highly dynamic, rapidly expanding and changing. The excitement over AI reflects its potential to improve health care in many ways, including helping health care providers save time on administrative tasks and supporting certain types of patient interactions.
While AI applications in health care hold much promise, they also present serious potential risks, challenges, and unintended consequences that must be considered and addressed. Health systems and health care professionals need to better understand the quality and safety implications of AI tools and how to responsibly harness these tools to facilitate both day-to-day and aspirational quality and safety in care delivery.
With the proliferation of AI and genAI applications in health care, it is necessary to examine how to appropriately integrate AI technologies into clinical workflows and health care operations with careful attention to the impact on patient care and safety, workforce safety and well-being, and the health care sector as a whole.
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IHI Open School for the Middle East
To purchase a subscription, contact us at OpenSchoolSubscribers@ihi.org. Please include the name of your organization, the size of your requested subscription, and mention that you are purchasing an IHI Open School for the Middle East subscription.
At this time, these courses are available through group subscriptions only.
This offering is brought to you through a partnership between IHI and the Hamad Medical Corporation.
To date, more than nine million IHI Open School courses have been completed worldwide.
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Learners around the world use the Open School to:
Develop the capability of health care staff in the areas of safety, quality improvement, equity, and person-centered care
Develop a common language within their organizations about system improvement and quality improvement methods
Guide clinicians to deeply consider what matters to patients and populations, and how to achieve more equitable care
Introduce new career pathways in patient safety and quality improvement
Reinforce trainees, residents, and fellows in learnings around patient safety, quality, and quality improvement
Provide a gateway into advanced training like the Certified Professional in Patient SafetyTM credential
Augment the practices supporting an organization’s high-reliability journey
Pricing
| # of Participants | Cost ($USD) | Price Per Student | Price Per Course ** |
| 50 | $4,999.00 | $99.98 | $7.69 |
| 100 | $7,499.00 | $74.99 | $5.76 |
| 250 | $12,499.00 | $49.99 | $3.84 |
| 500 | $18,999.00 | $37.99 | $2.92 |
Subscriptions for groups greater than 500 users are also available.
To purchase an IHI Open School for the Middle East Group Subscription, contact us with the name of your organization, the size of your requested subscription, and mention that you are purchasing an IHI Open School for the Middle East subscription at OpenSchoolSubscribers@ihi.org.
Note: Subscriptions will not auto-renew. We will contact you when your subscription is approaching expiration. If you are a current subscriber of the HMC Open School, contact Hamadopenschool@hamad.qa for regional customer support.
*A micro-credential shows proof of completion for a series of courses from an accredited learning institution. They let employers and your professional network know that you have proficiency in a subject area. You can reference this micro-credential on your resume or CV as “Safety and Quality Improvement Micro-Credential, Institute for Healthcare Improvement, (Date of completion).”
**Price per course based on the Basic Certificate (13 courses)
Certified Professional in Patient Safety (CPPS)
The CPPS credential is earned by professionals who have demonstrated a high level of proficiency in the core standards of patient safety. Live and on-demand review courses are available to help you prepare for the CPPS exam by reviewing domain content areas and test-taking strategies.
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IHI Care Operating System
IHI Care Operating System
By designing and deploying technology-enabled workflows, IHI Care Operating System (IHI CareOS) connects clinical care, operations, informatics, and analytics in a holistic environment that prioritizes and accelerates learning and improvement. Just like the operating system on your phone or PC, IHI CareOS, once implemented, works in the background, facilitating and improving the experience for health care’s end users — patients and providers.
IHI CareOS focuses on improving systems, not people — recognizing that individual performance is a property of the system. It weaves together disparate, piecemeal improvement initiatives into a practical, tech-enabled learning and management system. IHI CareOS is a transformative force driving better health care for all.
Key Components
- A safety and effectiveness management system that includes a sensor system to detect and understand safety risks in real time while continually evaluating clinical performance; and an effector system enabling rapid improvement of daily operations and enterprise-wide priorities.
- An efficiency and patient flow management system that continually monitors flow and evaluates clinical variance, feeding effector systems that improve flow and reduce waste.
- An experience management system that takes in data from clinicians and patients about their experience of providing and receiving care in the system. This system responds to those experiences with clinical coaching, supports to staff, and service improvements for patients.
Benefits
IHI Care Operating System represents the next frontier in health care quality and safety. By focusing on systems rather than individuals, it creates a sustainable model for delivering high-quality care that benefits both patients and health care providers.
- Enhanced Patient Outcomes: By optimizing workflows and reducing variability in care delivery, IHI CareOS significantly improves patient outcomes.
- Improved Clinician Experience: The system helps reconnect clinicians with their purpose, reducing burnout and increasing job satisfaction.
- Operational Efficiency: IHI CareOS streamlines operations, leading to cost savings and more efficient use of resources.
IHI Care Operating System Prospectus
By designing and deploying technology-enabled workflows, IHI Care Operating System connects clinical care, operations, informatics, and analytics in a holistic environment that prioritizes and accelerates learning and improvement. Learn more in the prospectus.
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Practical Implementation
Implementing IHI CareOS involves a strategic approach that includes:
- Assessment: Evaluating current systems and identifying areas for improvement.
- Planning: Developing a comprehensive plan that aligns with organizational goals.
- Execution: Implementing the system with a focus on training and support for staff.
- Monitoring: Continuously monitoring performance and making adjustments as needed.
Related Content
- Revolutionizing Healthcare Delivery: The Power of Care Operating Systems (Becker’s Hospital Review podcast)
- The Leader's Role in Optimal Care Systems (Healthcare Executive article)
- To Improve Health Care, Focus on Fixing Systems — Not People (Harvard Business Review article)
- Care Operating Systems: Empowering the Health Workforce (Becker’s Hospital Review article)
- IHI Care Operating System: The Next Frontier in Quality and Safety (RamaOnHealthcare article)
- What Is Involved in Creating a Care Operating System? (Healthcare Innovation article)
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Connect clinical care, operations, informatics, and analytics in a holistic environment that accelerates learning and improvement.
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