Careers at IHI
At IHI, we value our staff, faculty, and fellows and recognize that every individual plays a vital role in advancing our mission. We understand that finding the right organizational fit is an important consideration when evaluating potential employers. It is important to us as well, and we believe that a strong mutual fit helps both our people and our organization thrive.
Our Process
Our Candidate Commitment is designed to create an experience that reflects IHI’s culture, values, and the importance we place on our relationships with prospective employees. Throughout the hiring process, we strive to treat every candidate with respect, transparency, responsiveness, and agility, consistent with our Citizenship Guidelines and Core Values.
We understand that finding the right organizational fit is an important part of exploring career opportunities. It matters to us, too. We encourage you to learn more about IHI through our website, where you can explore our programs, mission, and values. You can also connect with us on LinkedIn, Facebook, Twitter and YouTube to gain a deeper understanding of our work and culture.
A straightforward application process: Our Human Resources team is committed to providing a positive candidate experience and takes pride in helping candidates learn more about our opportunities and organization. Our online application process is straightforward and can be completed in just a few minutes. Candidates selected to move forward will be contacted directly by a member of our Human Resources team.
A two-way interview experience: We value open, honest communication throughout the hiring process. While we are evaluating how your skills, experience, and aspirations align with a role, we also want to ensure that IHI is the right fit for you. Our interview process is designed to be a two-way conversation, giving you the opportunity to ask questions, learn more about our culture, and gather the information you need to make an informed decision.
Support throughout your career search: If you have questions along the way, we encourage you to review our Frequently Asked Questions or contact us directly at employment@ihi.org. We look forward to connecting with you. If a current opportunity is not the right fit, we invite you to stay engaged with IHI through our programs, resources, and mission-driven work as we continue to improve health and health care worldwide.
IHI's Commitment to Diversity, Equity, and Inclusion
IHI staff selected our values of Courage, Love, Equity, Trust, and Impact. These values guide how we work, shape our experiences, and are an integral part of our interview process.
Our people and the perspectives they bring are essential to advancing IHI’s mission. We are committed to fostering an inclusive workplace where every staff member can contribute, grow, and help improve health and health care worldwide.
Veterans and IHI
At IHI, we value the diverse experiences, perspectives, and strengths that veterans bring to our organization. We are committed to fostering a veteran-friendly hiring experience through partnerships with local and national organizations that support veteran recruitment and career development, including the U.S. Department of Veterans Affairs VR&E Program and MassHire's Department of Career Services.
Beyond recruitment, we strive to create an inclusive and supportive workplace that recognizes and honors each veteran's unique journey. We are dedicated to cultivating a culture where veterans can thrive, contribute their talents, and continue making a meaningful impact.
Veterans encouraged to apply!
We hereby pledge our commitment to actively hire veterans of the US Armed Forces. We value and recognize the leadership, training, character, and discipline that our veterans and members of the National Guard and Reserve bring to our company and the American workforce.
—Current IHI Employee
Former Army Combat Medic (68W)
Former Army Combat Medic (68W)
“There are many organizations that say they support veteran staff, but I have never worked for an organization that actually shows their support like IHI does. As a disabled veteran that has regular doctor’s visits, I was worried I would hold my projects back or fall behind in my work, but with the support of IHI staff and my colleagues, that has never happened. We genuinely have each other’s back and it feels great being part of a team again.”
Competitive Rewards
At IHI, we believe meaningful work should be matched by meaningful support. Our total rewards are designed to help you care for your health and well-being, build your career, and create a work life that fits your needs.
When you join IHI, you gain access to benefits and resources that support you both professionally and personally.
IHI Is an Equal Opportunity Employer
IHI is committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.
We intend to make all reasonable efforts to live up to our Equal Opportunity policy and Affirmative Action Plan. We have prepared the Plan to accurately reflect our current status, our actions to date, and our intentions for the future. The President and CEO has expressed support for the Affirmative Action Plan and assigned overall responsibility for fulfillment of the Equal Employment Opportunity policy and Affirmative Action Plan to Amy Hosford-Swan, Chief Financial and Administration Officer, who will periodically conduct analyses of all personnel actions to ensure that we are living up to our stated intention.
Our management is responsible for the ongoing monitoring of all personnel actions in their respective areas of supervision and will carry out the intentions of the Equal Opportunity policy and Affirmative Action Plan to the fullest extent possible.
Our employment practices are nondiscriminatory and based on factors that are job-related. Factors such as race, color, religion, gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, or political belief or activity are not job-related. We designed the Affirmative Action Plan to report and monitor all related procedures that will include, but will not be limited to:
- Recruiting, hiring, training, and promoting applicants and employees in all job classifications without discrimination;
- Basing decisions on employment so as to further the principle of Equal Opportunity employment;
- Ensuring that promotion decisions are in accord with principles of Equal Opportunity employment by imposing only valid requirements for promotional opportunities; and
- Ensuring that all other personnel actions, such as compensation, benefits, transfers, layoffs, return from layoffs, IHI-sponsored training, education, tuition assistance, and social and recreational programs, will be administered without discrimination.
We promise not to retaliate against any person who files a complaint concerning Equal Opportunity or Affirmative Action and will ensure that no one harasses, intimidates, threatens, coerces, or discriminates against any individual exercising rights under this policy.
The Persons with Disabilities and Veterans Affirmative Action Plan is available for inspection in the Human Resources Department during normal business hours. Please contact Human Resources for further information.
Please also review the "Know Your Rights: Workplace Discrimination Is Illegal" poster.
FAQs about Employment at IHI
Learn, Connect, and Grow with IHI
IHI empowers your career growth and learning with a dynamic blend of in-person and virtual educational opportunities, designed with your needs in mind. Our programs are meticulously designed to foster collaborative learning and hands-on experiences, ensuring that you gain practical skills and insights.
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