QI 102: How to Improve with the Model for Improvement
QI 102: How to Improve with the Model for Improvement
Overview
The Model for Improvement, developed by a group called Associates in Process Improvement, is simple to understand and apply. But it’s powerful. This course will teach you how to use the Model for Improvement to improve everything from your tennis game to your hospital’s infection rate. You’ll learn the basic steps in any improvement project: setting an aim, selecting measures, developing ideas for changes, and testing changes using Plan-Do-Study-Act (PDSA) cycles. As you go, you’ll have the opportunity to use this methodology to start your own personal improvement project.
Course Objectives
After completing this course, you will be able to:
- List the three questions you must ask to apply the Model for Improvement.
- Identify the key elements of an effective aim statement.
- Identify three kinds of measures: process measures, outcome measures, and balancing measures.
- Use change concepts and critical thinking tools to come up with good ideas for changes to test.
- Test changes on a small scale using the Plan-Do-Study-Act (PDSA) cycle.
Lessons
- Lesson 1: An Overview of the Model for Improvement
This lesson will provide an overview of the Model for Improvement. You’ll learn how a hospital system in Saudi Arabia successfully used it to reduce infections to zero in its neonatal intensive care unit. We’ll also introduce you to a couple other helpful frameworks for improving care, Six Sigma and Lean.
- Lesson 2: Setting an Aim Lesson
This lesson teaches you to craft an effective aim statement. You’ll apply what you learn by continuing to work on the personal improvement project you began in Lesson 1.
- Lesson 3: Choosing Measures
In this lesson, we recommend three types of measures for you to define and collect in your improvement work: outcome measures, process measures, and balancing measures.
- Lesson 4: Developing Changes
This lesson will discuss several methods for developing good ideas for changes to test. We’ll show you how visual tools can help you think critically about the systems and processes that you’re part of. Finally, you’ll have the chance to start developing ideas to test in your project.
- Lesson 5: Testing Changes
You’ll learn about testing changes on a small scale and tracking your results as you go.
Estimated Time of Completion: 1 hour 30 minutes
Continuing Education Credits
Course completion typically earns 1.5 Continuing Education credits. Please read the full details to ensure that this course offers your desired credit type. Learn more about Continuing Education credits
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The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1.5 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1.5 CPHQ CE credits.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1.5 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1.5 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1.5 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1.5 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)
- American Board of Plastic Surgery (ABPS)
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)*
- American Board of Pediatrics (ABPed) (20pts)*
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.5 general continuing education credits.
Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians.
The AAFP has reviewed QI 102: How to Improve with the Model for Improvement and deemed it acceptable for up to 1.50 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.
By attending QI 102 offered by the Institute for Healthcare Improvement participants may earn up to 1.5 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Subscriptions
This course is available in the following IHI Open School subscriptions: