Courses

IHI Patient Safety and Quality for Emerging Leaders: March 2026

Format:

Online

Start Date:

Mar 03, 2026

Duration:

14 Weeks

Fee:

$900*

Groups of 3 or More::

$765*

Join our exclusive Informational Call with faculty on Tuesday November 4, 2025, at 11:00 AM ET. Register now

Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.

Please review our Cancellation Policy

*Prices are listed in USD

Elevate Your Impact in Patient Safety and Quality Improvement

Are you ready to take your career in patient safety and quality to the next level? The Patient Safety and Quality for Emerging Leaders course is designed to sharpen your skills and boost your effectiveness in driving meaningful change. This hands-on course will empower individuals who work on a Patient Safety or Quality team and who want to deepen their understanding of safety and quality concepts and their practical applications in a busy health system. This could be your first step toward a successful career in safety, quality, and quality improvement. Whether you're an individual looking to advance your career or a leader seeking to upskill your team, this program provides an engaging and supportive learning environment. Learn from expert faculty who have hands-on experience in leading patient safety and quality improvement teams to success. You'll gain practical insights and strategies, along with dedicated time to plan how to apply your new knowledge for immediate impact.

Join our exclusive Informational Call with faculty on Tuesday November 4, 2025, at 11:00 AM ET. Register now

What You Will Learn

Who Should Attend

Faculty

Jesse McCall, MBA, is Senior Director and Improvement Advisor for the Institute for Healthcare Improvement (IHI). He coaches individuals and organizations through the process of improvement which includes the data-driven identification of strategic improvement priorities, development of operational systems to support improvement, and the building of practical improvement capability necessary for staff to get results that matter. Jesse also has extensive experience in coaching organizations to engage clinical staff to reduce burnout and foster joy in work. Jesse joined IHI in 2007 and over his tenure has designed, executed, and evaluated programs and projects around the world. Jesse is also a Teaching Fellow at The Harvard T.H. Chan School of Public Health and has expertise in practical application of the science of improvement, staff engagement and wellness, program and product development, marketing and communications, customer relationship management, and large-scale initiative operations. He received his undergraduate degree in Business Administration from Northeastern University in Boston and MBA from the UMASS Amherst Isenberg School of Management.

Jessica Behrhorst, MPH, CPPS, CPQH, CPHRM, Quality, Safety and HRO Consultant, Aptive Resources, works in the areas of patient safety, workforce safety, and high reliability. She is faculty for the IHI Patient Safety Executive Development Program and on Redesigning Event Review with Root Cause Analysis and Action (RCA2). Prior to Joining Aptive Resources she served as the Senior Director at the Institute for Healthcare Improvement (IHI). She has also served as the Assistant Vice President of Quality & Patient Safety at Ochsner Health System where she helped set the strategic priorities in quality and patient safety and oversaw various projects involving patient safety, performance improvement, regulatory readiness, ambulatory nursing, and quality outcomes. She has presented her work on RCA2 and Improving the Culture of Safety at various regional and national meetings. She has also worked on research projects involving reduction in Sepsis mortality and access to healthcare for underserved populations. Jessica received her bachelor’s degree from Tulane University and her Master of Public Health Degree from the Louisiana State University School of Public Health. She is a Certified Professional in Patient Safety (CPPS), a Certified Professional in Healthcare Quality (CPHQ) and a Certified Professional in Healthcare Risk Management (CPHRM).

Lauge Sokol-Hessner, MD, CPPS, is a practicing clinician, educator, researcher, innovator, and leader in patient safety & quality improvement. He’s an Associate Professor of Medicine and an attending hospitalist at the University of Washington (UW) & Harborview Medical Centers, and a Quality Improvement Mentor at the UW Medicine Center for Scholarship in Patient Care Quality and Safety. As the Associate Director for the UW Collaborative for Accountability and Improvement and a Faculty Coach for the PACT Collaborative, he helps lead national work to sustain and spread more proactive, ethical, person-centered responses after harm events. He has operational quality & safety experience as a former Senior Medical Director of Patient Safety at Beth Israel Deaconess Medical Center in Boston. As IHI Faculty, and as a former quality and safety fellowship program director and masters program course director at Harvard Medical School, he's passionate about helping develop the next generation of leaders in quality and safety, and he regularly teaches about patient safety, quality improvement, and leadership. He completed his medical degree and internal medicine residency at the University of Pennsylvania.

Srikant Iyer, MD, MPH, is the Chief Quality Officer and Chief of Emergency Services for Children’s Healthcare of Atlanta (CHOA), and Professor at the Emory University School of Medicine. He is also a member of the Quality Committee of the Board at CHOA, as well as a Trustee on The Children’s Care Network Board. Prior to these roles, Dr. Iyer was responsible for leading a portfolio of work related to Cincinnati Children’s efforts to improve community and population health. He served as Vice President of Medical Affairs for Tri State Child Health Services (PHO), Assistant Vice President for the Health Network by Cincinnati Children’s (a risk-based payment model for children covered by Medicaid) and was the Co-Leader for the Community Health Initiative at Cincinnati Children’s. He was an Associate Professor of Pediatrics with a joint appointment in the James M. Anderson Center for Health Systems Excellence and the Division of Emergency Medicine at Cincinnati Children’s. He has led several large, successful improvement efforts at varying levels of the system. On a national level, he served as the Improvement Advisor for the National Pediatric Cardiology Quality Improvement Collaborative, sponsored by the Joint Commission on Congenital Heart Disease. Additionally, he has been as an Innovation Advisor to the Center for Medicare and Medicaid Innovation. He has served as a mentor for faculty interested in a path of improvement leadership and has been a Teaching Faculty in several improvement courses.

Pat Folcarelli, RN, MA, PhD, is the Sr. Vice President for Patient Care Services and the Cynthia and Robert J. Lepofsky Chief Nursing Officer at Beth Israel Deaconess Medical Center. Folcarelli rejoined BIDMC after serving for 3 years as Vice President for Patient Safety at CRICO the insurance captive for the 35 Harvard affiliated institutions. In her CRICO role Pat assisted with strategic and operational patient safety solutions. Prior to joining CRICO in 2020, Folcarelli worked in various roles at Beth Israel Deaconess Medical Center (BIDMC) for more than 30 years both in nursing leadership roles and in the area of patient safety and health care quality finally serving as the Vice President for Health Care Quality. Folcarelli is a part time lecturer in Medicine at Harvard Medical School (HMS) and for the past 5 years has co-directed a course on Patient and Family Engagement in Quality and Safety for the master’s in healthcare quality and safety at HMS. Folcarelli received her BS in Nursing from Hunter College of the City University of NY and earned both her M.A. and Ph.D. from New York University. She serves on the PNQIN (Perinatal Quality Improvement Network) advisory board, the Quality and Safety Board Subcommittee for Mercy, a health system headquartered in St. Louis, MO, and the Board Subcommittee for Quality and Safety Committee of Baystate Health. Folcarelli is also the former Co-Chair of MACRMI (the Massachusetts Alliance for Communication and Resolution Following Medical Injury) and MITSS (Medically Induced Trauma Support Services) both of which are now a part of the Betsy Lehman Center. She has also served on the Board of the Massachusetts Coalition for the Prevention of Medical Errors and is a past president of the Massachusetts Society for Healthcare Risk Management.

This dynamic program includes:

Nine self-directed modules to learn at your own pace.
Six live virtual sessions for interactive coaching and collaboration.
Extended access for six weeks after the program ends to reinforce learning and implementation.

Take the next step in becoming a confident, effective leader in patient safety and quality. Register today and start making a difference.

Making the Case: Download the Justification Letter to provide high-level information on the Patient Safety and Quality for Emerging Leaders program to your leadership.

Session Agenda

The agenda for the March 2025 offering is available to download:

IHI Patient Safety and Quality for Emerging Leaders March–May 2026

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Continuing education credits for this program are still being finalized and will be updated shortly.

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.

Already attended?

To view continuing education (CE) credits and session materials:

Click on the "My IHI" link on the top of this page
Once you are logged in, click on the "Credits" tab to see CE information.
Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.

Planning Committee

Jessica Behrhorst, MPH, CPPS, CPQH, CPHRM, Quality, Safety and HRO Consultant, Aptive Resources

Cindy Betti-Sullivan, Co-Lead, Education Content Design and Development, IHI

Sam Culbert, Marketing Coordinator, IHI

Pat Folcarelli, RN, MA, PhD, Senior Vice President for Patient Care Services and the Cynthia and Robert J. Lepofsky Chief Nursing Officer, Beth Israel Deaconess Medical Center

Srikant Iyer, MD, MPH,Chief Quality Officer and Chief of Emergency Service, Children’s Healthcare of Atlanta

Jennifer Lenoci-Edwards, BSN, RN, MPH, Vice President, Institute for Healthcare Improvement

Elena Origlio, Senior Program Manager, IHI

Jesse McCall, MBA, Senior Director, IHI

Patricia McGaffigan, RN, MS, CPPS, Senior Advisor for Safety, IHI

Katherine Rowbotham, MA, Director of Accreditation, IHI

Lauge Sokol-Hessner, MD, CPPS, Clinical Associate Professor, Medicine, University of Washington

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Fees & Scholarships

Fee: $900 per person

Group Rate: $765 (groups of three or more save 15%)

Includes self-paced online content, six live All-Learner Calls, social learning with your peers, and access to one-on-one coaching with expert faculty.

Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
Critical Access Hospitals
Independent practices with fewer than 20 physicians
Hospitals with fewer than 50 beds
Members of America's Essential Hospitals
501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
Ministries of Health
Faith-based health institutions
Skilled Nursing Facilities

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. Group discounts are also available, see information above.

To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.

Review IHI Cancellation Policy

Need Help?

Email

info@ihi.org

CPCHE Examination

The Certified Professional in Clinical Health Equity (CPCHE) examination is a computer-based test offered both in person at PSI Assessment Centers and online via live remote proctor.

The examination for the Certified Professional in Clinical Health Equity (CPCHE) credential is offered throughout the year at PSI Assessment Centers located domestically in the United States and internationally. The examination is also available online via live remote proctor.

The examination is administered by appointment only.

Available dates will be indicated when you schedule your examination. Candidates are scheduled on a first-come, first-served basis.

Candidates will be given 2.5 hours to complete the examination.

CPCHE Content Areas

Candidates will be tested on the following clinical health equity domains:

Health Systems and Context
Equitable Health Care Assessment and Design
Health Data and Information

CPCHE Examination Costs

CPCHE Examination: US $425
CPCHE Examination for international candidates: US $525
CPCHE Practice Exam: US $79

How to Book a CPCHE Examination

The CPCHE examination is administered by appointment only at a PSI Assessment Center or online via live remote proctor.

CPCHE Exam Registration Opens Fall 2025

Visit the PSI certification website

Live Remote Proctoring for CPCHE Exam

Live remote online proctoring option for the CPCHE exam allows CPCHE candidates to continue advancing their personal and professional goals without having to travel to a testing center. See the “How to Book an Examination” section for more information.

Please be advised: Using a work computer for the remote proctored exam, even one which passes the System Compatibility Check, is highly discouraged due to administrator firewalls and IT security systems which frequently prevent exam launch.

International Candidates

Candidates testing outside of the US may submit their applications online or by mail. International candidates will be notified of the exam scheduling process as follows:

Online applicants will be notified by email as soon as they complete the application.
A candidate who submits a paper application form will be notified by email within 10 business days of receipt of their application form.

Additional fees may apply for international candidates.

How to Prepare for the CPCHE Examination

Review the CPCHE Content Outline

Take the CPCHE Practice Exam

Review the CPCHE Resource List

Courses

Certified Professional in Clinical Health Equity (CPCHE) Review Course: Live Webinar

Format:

Online

Date:

Sep 23–24, 2025

Duration:

2 Days

Fee:

$349

*Prices are listed in USD

Please review our Cancellation Policy

Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.

Learn. Engage. Prepare.

Get ready to earn the Certified Professional in Clinical Health Equity (CPCHE) certification with a comprehensive, interactive review course designed to build your confidence, deepen your knowledge, and get you exam-ready. This course goes beyond theory — leave with practical tools and real confidence.

Review Course Description

Faculty

Dr. Erica Taylor is a practicing orthopaedic hand surgeon at Duke University. She achieved her degree in Biomedical Engineering Science from the University of Virginia and obtained her medical degree from the Duke School of Medicine. She completed a fellowship in Hand and Upper Extremity Surgery at The Cleveland Clinic in Ohio. She joined the Duke School of Medicine faculty in 2013 and received her Masters of Business Administration from the Duke Fuqua School of Business in 2020. As a proud member of the Duke University Community, she is heavily committed to various aspects of leadership, including extensive engagement in surgical. In addition, she is the Vice Chair of Diversity and Inclusion for the Department of Orthopaedics. In 2020, she was appointed as the first Duke Health Chief Medical Officer for Diversity, Equity, and Inclusion. In this senior leadership role, she works alongside colleagues and institutional leaders to develop thoughtful strategy and best practices towards implementation of health equity across clinical environments. She was named as one of 2022’s Top Diversity Officers in Healthcare.

Inspired by the aforementioned experiences, in 2020 she founded the Orthopaedic Diversity Leadership Consortium, LLC, a pioneering organization whose mission is to elevate the necessary components of inclusive leadership in health care through network and strategy development. She also has earned a faculty appointment of Executive in Residence at the Duke Fuqua School of Business, where she lectures on the intricacies of strategic diversity leadership in health care. Dr. Taylor brings a lifetime of experience, passion, and has a proven track record as a leader for change. She believes that achievement of shared goals must be sustained through creative thinking, unified efforts, and sincere commitment. As a wife and mother of four beautiful children, her family and her faith are the cornerstones that bring her the energy and unwavering spirit of love to do this work.

Esther Imani Munene, MBA, PhD is an Adjunct Assistant Professor of Health Administration at NYU’s Robert F. Wagner Graduate School of Public Service. She has over ten years of experience in diverse health care settings in the US and internationally. Her research and teaching centers on Healthcare Policy and Systems, drawing on several health professions and academic disciplines, including epidemiology, biostatistics, health economics, operations research, health informatics, and improvement science. She is particularly interested in examining health policy issues, including health care cost, quality, and utilization of health services, and understanding how policy can be leveraged to contain health care costs and improve outcomes of treatments. Dr. Munene holds several national and international certifications in health care quality improvement and patient safety, including Lean and Six Sigma.

What to Expect

About the Certification

In today’s health care landscape, addressing clinical health equity is imperative. The Certified Professional in Clinical Health Equity (CPCHE) certification sets the standard for individuals committed to delivering equitable care. Developed by the Certification Board for Professionals in Patient Safety (CBPPS), CPCHE is the first psychometrically sound certification for clinical health equity professionals. The certification is built to elevate your credibility, expand your impact, and transform how equity is embedded in clinical practice.

Agenda

This program includes 2 live virtual sessions, held from 12:00 PM to 4:00 PM ET on September 23–24, 2025.

CPCHE Agenda September 2025

Cancellation Policy

All cancellation requests may be submitted in writing at certification@ihi.org. Requests received 72 hours (3 business days) before the scheduled start time will receive a full refund. Refund requests submitted less than 72 hours (3 business days) before the scheduled start time will be ineligible for a refund.

Handouts

Handouts for this course will be sent to registered course attendees a few days before the course date. Handouts will not be given onsite for live courses; therefore, attendees are responsible for printing or downloading them before the course. Attendees are encouraged to bring their computers to the live courses.

Need Help?

Email certification@ihi.org

Certified Professional in Clinical Health Equity

The Certified Professional in Clinical Health Equity (CPCHE) credential establishes core standards for the field of clinical health equity, benchmarks competencies necessary for professionals in clinical health equity, and sets an expected proficiency level. Connect with IHI and verify your expertise to provide equitable health care.

Advance Equity with Confidence

In today’s health care landscape, addressing clinical health equity is imperative. The Certified Professional in Clinical Health Equity (CPCHE) credential sets the standard for individuals committed to delivering equitable care. Developed by the Certification Board for Professionals in Patient Safety (CBPPS), CPCHE is the first psychometrically sound certification for clinical health equity professionals. The certification is built to elevate your credibility, expand your impact, and transform how equity is embedded in clinical practice.

CPCHE Review Course live webinar available in September

Benefits of CPCHE Certification

Validate Your Expertise: The CPCHE credential verifies your knowledge and application of essential equity competencies. Demonstrate that you meet equity practice standards and are ready to lead.
Stand Out as a Leader: Whether you're a strategist, clinician, leader, or consultant, CPCHE serves as a recognized benchmark that strengthens your professional profile and opens doors to career advancement.
Elevate Your Organization: For health systems and employers, requiring or recommending CPCHE certification ensures that teams are equipped with credible, equity-focused leaders who are ready to drive system-wide change.

Requirements for Certification

This certification is ideal for professionals whose roles impact equity in clinical care, including:

Physicians, nurses, pharmacists, and other clinicians
DEI, quality, and safety leaders in health systems
Health equity consultants and researchers
Managers and directors implementing equity initiatives

CPCHE is for those who want to be part of the change. The certification signals to your peers, leadership, and community that you are ready to lead health equity with clarity, confidence, and credibility.

CPCHE Review Courses

Review courses help you prepare for the Certified Professional in Cli n i c al Health Equity exam by reviewing domain content areas and test-taking strategies.

Review Course Live Webinars

Delivered live over two consecutive days, this interactive live webinar review course is led by experienced faculty with deep expertise in clinical health equity. Participants will explore the core CPCHE content areas — Health Systems and Context, Equitable Health Care Assessment and Design, and Health Data and Information. The review course includes in-depth reviews, practical test-taking strategies, and real-time Q&A, all within a collaborative and supportive virtual environment.

Next offering: September 23–24, 2025 (12:00 PM – 4:00 PM ET) – Register now

Need Help?

Email our team at certification@ihi.org

Improvement Topic: Quintuple Aim

Quintuple Aim

Rooted in the original IHI Triple Aim, IHI’s updated and expanded framework explicitly incorporates the crucial improvement areas of workforce well-being and health equity.

IHI first articulated the Triple Aim in 2008 as a provocation and ultimate destination for high-performing health systems of the future. This simple, but transformative, framework spread around the world and helped health care organizations of any type and size organize their improvement efforts around the three aims of improved quality of care, improved population health, and lower per-capita costs.

Responding to a crisis of burnout in health care, and mirroring IHI’s own intensifying focus on workforce well-being and joy in work, Drs. Thomas Bodenheimer and Christine Sinsky, in 2014, effectively argued for an expansion of the Triple Aim to a “Quadruple Aim” with an explicit focus on improving the work life of health care providers.

Then, in 2022, IHI’s President and CEO, Dr. Kedar Mate, along with Drs. Shantanu Nandy and Lisa Cooper (and building on the thinking of Dr. Dipti Itchhaporia) argued for a further expansion — adding an explicit focus on health equity.

This expanded “Quintuple Aim” is necessary because the Triple Aim is not achievable without attention to health care burnout and inequity. The pursuits of workforce well-being and health equity are fundamental to all other aims.

The Quintuple Aim framework provides health systems, public health organizations, and governments a way to design and assess improvements and solutions according to all five aims. In working to optimize all five, they can redesign care to meet the needs of patients, caregivers, and society as a whole.

Improvement Area: Triple Aim and Population Health

Enhance Your Knowledge and Skills to Improve

Courses and Professional Development

Build practical skills with flexible, expert-led learning to lead quality and safety improvements at the point of care and beyond.

Resources and Tools

Explore tools, white papers, publications, insights, and other resources to support your improvement efforts.

Recommended Resources

Blog

On the Quintuple Aim: Why Expand Beyond the Triple Aim?

Publications

The Quintuple Aim for Health Care Improvement: A New Imperative to Advance Health Equity

Blog

The Triple Aim or the Quadruple Aim? Four Points to Help Set Your Strategy

Blog

The Triple Aim: Why We Still Have a Long Way to Go

View All Resources

Expertise in Improving Health and Health Care

The Institute for Healthcare Improvement (IHI) is the premier partner for those who are ready to change health and health care profoundly for the better. In partnership with your organization, IHI provides expertise, methods, tools, and best practices to address current challenges while also building capability and systems to continuously improve and excel, both today and in the future.

IHI Consulting Services

Improvement Topic: Population Health

Population Health

Advancing an integrated approach to the health of populations is critical to achieving our mission of improving health and health care worldwide. By working with our partners to understand and address the needs of populations, we can drive systemic improvement and develop health systems that deliver better, more equitable health outcomes for all.

Rooted in the IHI Triple Aim framework — improving the patient experience of care, enhancing population health, and reducing per capita cost — IHI has partnered with hundreds of organizations to improve the health of populations since 2009. This foundational principle has evolved to embrace the Quintuple Aim, which additionally prioritizes the well-being of the health care workforce and the advancement of health equity.

A commonly accepted definition of population health, as articulated by Drs. David Kindig and Greg Stoddardt, is “the health outcomes of a group of individuals, including the distribution of such outcomes within the group.” These groups are often geographic populations such as nations or communities, but can also be other groups such as employees, ethnic groups, disabled persons, prisoners, or any other defined group.

IHI's Pathways to Population Health comprehensive framework and resources are designed to guide health and health care organizations in their journey to improve the health, well-being, and equity of the populations they serve. Developed in collaboration with key partners like the American Hospital Association, Network for Regional Healthcare Improvement, Public Health Institute, and Stakeholder Health, this framework provides a common language, aligned strategies, and practical tools for making measurable improvement in the health and well-being of the population(s) of focus.

Pathways to Population Health provides a roadmap for health and health care change agents to shift from a primary focus on "sick care" to a more holistic approach that prioritizes health and well-being for entire communities.

IHI Pathways to Population Health Framework

IHI’s focus on population health includes the following:

Pathways to Population Health Resources — a full range of resources based on our practical framework for advancing population health
The development and testing of change packages and guides to support specific population segments (e.g., persons with behavioral health needs)
Large-scale campaigns and other population health initiatives to improve population outcomes at scale, with a particular focus on advancing equity
Strategic guidance to both organizations advancing population health and multistakeholder efforts to improve health and well-being in communities
Customized offerings to build capacity and capability for population and community health improvement
Assessments, development of population health strategic plans, and capability-building to advance population health for nations, states, localities and large health systems

Enhance Your Knowledge and Skills to Improve Population Health

Courses and Professional Development

Explore learning opportunities focused on improving population health.

Population Health Resources and Tools

Explore tools, white papers, publications, insights, and other resources to support your efforts to improve population health.

Recommended Resources

Publications

Pathways to Population Health Framework and Getting Started Guide

Blog

Population Health: Learning from the Past to Shape the Future

Publications

Population Health Guide for Undertaking a Three-Part Data Review

Courses: Open School

TA 101: Introduction to the Triple Aim for Populations

View All Resources

Expertise in Improving Health and Health Care

IHI Consulting Services

Events

IHI Forum

Format:

In-Person

When:

Dec 07–10, 2025

Where:

Anaheim, California, USA

Visit IHI Forum 2025 Website

IHI Forum 2025 Location:

Anaheim Convention Center
800 W Katella Avenue
Anaheim, California 92802 USA

Working Together to Transform Health and Health Care

The IHI Forum is the leading global event uniting health and care professionals, leaders, and advocates to improve health and health care for all. For more than 30 years, the Forum has convened a dynamic community committed to advancing quality improvement, patient safety, and health equity. With hundreds of sessions, inspiring keynotes, and real-world solutions, the Forum is where people across the field collaborate and take action.

Visit the IHI Forum 2025 website to view the agenda, keynote speakers, registration information, and more.

Each year, the IHI Forum brings together more than 3,000 health care professionals from over 55 countries for four days of shared learning, connection, and inspiration.

With more than 500 expert presenters, 10 topic tracks, and a variety of session formats including keynotes, workshops, and networking events, the IHI Forum is where the global improvement community comes together to learn from one another and drive meaningful change in health and health care.

Learn more

Jerilyn L. Crain

Patient Advocate, Kaiser Permanente

"It is my favorite event of the year.”

Angela Kramer

Director, BayCare Health System

“The best conference in health care.”

Gaye Hay

Director Accreditation, Hendrick Health System

"I [attend] every opportunity I get."

Kenneth Boren

President, Boren Family Foundation

"Enjoyable and soul enriching."

CPAFH Examination

The Certified Professional in Age-Friendly Health Care (CPAFH) examination is a computer-based test offered both in person at PSI Assessment Centers and online via live remote proctor.

The examination for the Certified Professional in Age-Friendly Health Care (CPAFH) credential is offered throughout the year at PSI Assessment Centers located domestically in the United States and internationally. The examination is also available online via live remote proctor.

The examination is administered by appointment only.

Available dates will be indicated when you schedule your examination. Candidates are scheduled on a first-come, first-served basis.

Candidates will be given 2.5 hours to complete the examination.

CPAFH Content Areas

Candidates will be tested on the following age-friendly health care domains:

Age-Friendly Assessment, Principles, and Considerations
Age-Friendly Interventions, Education, and Counseling
Age-Friendly Framework, Practices, and Design

CPAFH Examination Costs

CPAFH Examination: US $425
CPAFH Examination for international candidates: US $525
CPAFH Practice Exam: US $79

How to Book a CPAFH Examination

The CPAFH examination is administered by appointment only at a PSI Assessment Center or online via live remote proctor.

Visit the PSI certification website

CPAFH Examination: Exam Registration Opens Fall 2025

Live Remote Proctoring for CPAFH Exam

Live remote online proctoring option for the CPAFH exam allows CPAFH candidates to continue advancing their personal and professional goals without having to travel to a testing center. See the “How to Book an Examination” section for more information.

International Candidates

Candidates testing outside of the US may submit their applications online or by mail. International candidates will be notified of the exam scheduling process as follows:

Online applicants will be notified by email as soon as they complete the application.
A candidate who submits a paper application form will be notified by email within 10 business days of receipt of his or her application form.

Additional fees may apply for international candidates.

How to Prepare for the CPAFH Examination

Review the CPAFH Content Outline

Take the CPAFH Practice Exam

Review the CPAFH Resource List

Blog

What My Clients Taught Me About Choosing the Right Health Care Proxy

CPHFH Certificants

Individuals who attain the Certified Professional in Human Factors in Health Care (CPHFH) credential represent a group of committed professionals from across health care who are determined to advance the human factors field.

List of CPHFH Certificants

Congratulations to all candidates who have passed the Certified Professional in Human Factors in Health Care (CPHFH) examination to date. The Certified Professional in Human Factors in Health Care credential attests to your professional competency in human factors science and application. The credential is valid for three years, after which time CPHFH Recertification is required.

Please note: All new CPHFH certificants will be listed during the month following your exam pass date. Certificants may opt out of public listing by request, but their status may still be verified by contacting the certification office (certification@ihi.org).

CPHFH Certificants: United States

View the most current list of active CPHFH certificants

Subscribe to

Breadcrumb

IHI Patient Safety and Quality for Emerging Leaders: March 2026

Elevate Your Impact in Patient Safety and Quality Improvement

Session Agenda

Continuing Education

CE Instructions

Already attended?

Planning Committee

Fees & Scholarships

Scholarships

Need Help?

Email

Related Training

Breadcrumb

CPCHE Examination

CPCHE Content Areas

CPCHE Examination Costs

How to Book a CPCHE Examination

Live Remote Proctoring for CPCHE Exam

International Candidates

How to Prepare for the CPCHE Examination

Breadcrumb

Certified Professional in Clinical Health Equity (CPCHE) Review Course: Live Webinar

Learn. Engage. Prepare.

About the Certification

Agenda

Cancellation Policy ​

​Handouts

Need Help?

Related Training

Breadcrumb

Certified Professional in Clinical Health Equity

Advance Equity with Confidence

Benefits of CPCHE Certification

Requirements for Certification

CPCHE Review Courses

Review Course Live Webinars

Need Help?

Breadcrumb

Quintuple Aim

Enhance Your Knowledge and Skills to Improve

Courses and Professional Development

Resources and Tools

Recommended Resources

Expertise in Improving Health and Health Care

Breadcrumb

Population Health

Enhance Your Knowledge and Skills to Improve Population Health

Courses and Professional Development

Population Health Resources and Tools

Recommended Resources

Expertise in Improving Health and Health Care

Breadcrumb

IHI Forum

Working Together to Transform Health and Health Care

Related Training

Breadcrumb

CPAFH Examination

CPAFH Content Areas

CPAFH Examination Costs

How to Book a CPAFH Examination

Live Remote Proctoring for CPAFH Exam

International Candidates

How to Prepare for the CPAFH Examination

Breadcrumb

CPHFH Certificants

List of CPHFH Certificants

CPHFH Certificants: United States

Cancellation Policy

Handouts