IHI Open School Updates

Updates to the IHI Open School Website and Product Lineup (7/2/25)

Hello IHI Open School learners,

We’ve made several big updates to help new users navigate the Open School with confidence, so that you spend less time searching and more time learning. Here’s what’s new:

New Ways to Explore the IHI Open School

New Subscriptions Page: See all IHI Open School products in one place. Compare features and find the plan that fits your needs. Learn More

Redesigned Course Catalog: Filter courses by topic, subscription type, or catalog to quickly find what you're looking for. Learn More

Individual Course Pages: Share direct links with your community and easily view all available subscription options for each course.

Easier Group Subscriptions

Instead of sending an email, each group subscription page now includes a simple form to begin the subscription process. Fill it out, and a member of our team will reach out to help you get started.

Updated Product Names

We’ve updated several of our product names for clarity and to better reflect the diverse range of learners who use Open School courses. These are name changes only—the products themselves haven’t changed, and if you are subscribed to any of the listed plans, no action is needed from you.

Products not mentioned on this list retain their current title.

Previously:	Now:
IHI Open School for Individual Health and Health Care Professionals	IHI Open School Full Access Individual Subscription
IHI Open School for Hospitals and Health Systems	IHI Open School Full Access Group Subscription
IHI Open School Single-Course Purchases	IHI Open School Individual Courses
IHI Open School for the Middle East	IHI Open School in Arabic
IHI Open School Patient Safety Catalog	IHI Open School Patient Safety Subscription
IHI Open School Quality Improvement Catalog	IHI Open School Quality Improvement Subscription

We are so excited to continue improving the IHI Open School experience. Stay tuned for more updates coming to the Open School throughout 2025!

If you have any questions, please contact us at OpenSchoolSubscribers@ihi.org.

Scheduled Downtime July 8–10 (6/12/25)

Important Update: Changes to Free Student Accounts (4/1/25)

Last Updated: May 2nd, 2025

Starting May 1, 2025, IHI Open School will discontinue the option to register for a free student account. Students currently registered under free student accounts must complete their courses by April 30, 2025.

Next Steps

IHI began communicating these updates to institutions of higher learning in the fall of 2024. However, if you have not received information about these changes from your faculty members or institution, please reach out to them directly.

Colleges, universities and residency programs interested in incorporating IHI Open School courses into their curriculum are eligible for the updated, low-cost Higher Learning and Residency Programs group subscription. Individual subscriptions are also available for those who are interested.

See Frequently Asked Questions (FAQs) at the end of this notice.

Why Are Free Student Accounts Being Discontinued?

When Open School launched in 2008, IHI was committed to providing quality improvement and patient safety education to students who had limited access to these resources. While IHI has been able to successfully maintain this model for 17 years, it has become challenging to sustain Open School through rising technology and infrastructure costs.

Over the past year, we have listened to feedback from our higher learning customers and, as a result, have recently introduced an updated, low-cost group subscription to better support these institutions. As we transition to this updated Higher Learning and Residency Programs group subscription model and continue to enhance and sustain IHI Open School, we are discontinuing the free student accounts. This change allows us to provide a more valuable experience for both individual learners and institutions alike.

FAQs for Learners

Q: After May 1st, my college or university is still going to require me to take courses as part of my class curriculum. What do I do?

A: Contact your instructor or administrator and inform them that IHI requires them to purchase a paid group subscription for their students to access Open School courses as part of their curriculum. Please provide them the following contact email so IHI may assist them with purchasing a subscription: OpenSchoolSubscribers@ihi.org

Q: After May 1st, how do I access my certificates of completion for courses I have already completed if I do not have a paid subscription?

A: After May 1st, you may continue to log in and download your certificates of completion without a subscription.

Q: After May 1st, can I review the course content of courses I have already completed?

A: A paid subscription will be required to access course content. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Q: After May 1st, I would like to continue to enroll in new courses. What are my options?

A: A paid subscription will be required to enroll in new courses. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Q: After May 1st, can I request an extension to my free student account?

A: To maintain fairness and consistency for all Higher Learning and Residency Programs users, we are unable to grant extensions.

Our New Academic Group Subscription is Now Available (2/13/25)

Prepare for the Upcoming Year With Onboarding Sessions (8/1/24)

IHI Open School Updates

Recent Updates

New Ways to Explore the IHI Open School

Easier Group Subscriptions

Updated Product Names

Next Steps

Why Are Free Student Accounts Being Discontinued?

FAQs for Learners

The New IHI Open School for Higher Learning and Residency Programs Group Subscription Is Now Available

Prepare for the Upcoming Year with Onboarding Sessions and the Faculty Community

Faculty Community

Onboarding

Student Onboarding

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IHI Open School Updates

Recent Updates

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