Advance Your Skills

This course helps health care leaders address the complex causes of workplace violence and build safer environments for staff and patients. Participants will learn to design and implement comprehensive prevention systems that emphasize risk assessment, early intervention, and coordinated response.

Strengthen your leadership to create safer, more reliable systems for every patient and staff member. This course equips frontline and mid-level leaders with the tools, strategies, and mindsets to embed resilience, coach teams effectively, and lead with confidence through change. 

Learn how to conduct more effective event reviews and implement meaningful actions that reduce risk and improve system safety.

Apply human factors to create safer, smarter health care by design, leveraging systems thinking, human-centered engineering, and cross-disciplinary collaboration to reduce harm, improve efficiency, and elevate the quality of care across complex clinical environments.

This program equips health care leaders with the core skills needed to drive meaningful improvement. Through innovative, practical learning, participants gain tools to boost efficiency, patient safety, and the overall experience for both staff and patients.

Designed for those ready to jump-start a stalled improvement effort, this program helps participants turn ideas into measurable action. Through expert guidance and hands-on learning, you’ll gain practical tools, strategies, and peer insights to accelerate progress and achieve results.

This interactive program strengthens your improvement skills and coaching ability, with a focus on leading change through others and applying learning through virtual workshops and real-world practice.

This program helps health care professionals build the skills to measure what matters in quality improvement. Through a blend of online lessons, coaching, and real-world application, participants learn how to set clear aims, define meaningful measures, analyze data effectively, and apply proven tools to drive improvement.

This course provides a practical, step-by-step guide to designing, launching, and leading a Breakthrough Series Collaborative.  Participants will learn when and how to apply the methodology effectively to accelerate improvement and achieve lasting organizational impact. 

As artificial intelligence transforms health care through predictive insights and real-time decision support, leaders must guide its use with care and intention. This program equips quality and safety professionals to lead the safe, responsible, and effective adoption of AI in their organizations.

This program teaches leaders how to improve hospital-wide patient flow by aligning care delivery with the principles of Right Care, Right Place, Right Time, and Available Capacity. Participants will learn to apply systems-based strategies that unite teams and optimize care across the organization.

The Certified Professional in Patient Safety (CPPS)™ credential validates your expertise across key domains of patient safety, including culture, systems thinking, human factors, and performance improvement. Earning this certification demonstrates your commitment to advancing safety and reducing harm in health care.

The Certified Professional in Human Factors in Health Care (CPHFH) credential sets the standard for applying human factors principles to improve safety and system performance in health care. Earning this certification demonstrates your ability to lead initiatives that enhance both workforce and patient safety.

The Certified Professional in Age-Friendly Health Care (CPAFH) credential sets the standard for excellence in the care of older adults. Informed by the evidence-based 4Ms Framework (What Matters, Medication, Mentation, and Mobility), this professional certification program affirms your ability to provide safe, person-centered care across settings. Earning the CPAFH validates your skills and showcases your commitment to providing and leading age-friendly health care grounded in what older adults value most.

The Certified Professional in Clinical Health Equity (CPCHE) credential establishes core standards for the field of clinical health equity, benchmarks competencies necessary for professionals in clinical health equity, and sets an expected proficiency level. Connect with IHI and verify your expertise to provide equitable health care.