Courses

IHI Moving Quality Improvement from Theory to Action

Moving Quality Improvement from Theory to Action

Format:

Online

Start Date:

Mar 03, 2026

Mar 13, 2026

Duration:

8 Weeks

Fee :

$549 per person*

Don't miss out! Join us for an exclusive Informational Call with faculty on Monday, January 12, 2026, at 12:00 PM ET. Gain valuable insights and register now to secure your spot.

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*Prices are listed in USD

On a global scale, the challenges facing health and health care can seem daunting. But every day, people all over the world are making a difference on a local level. The Moving Quality Improvement from Theory to Action online course provides the tools and skills needed to make positive change through improvement projects.

Join us for an exclusive Informational Call with faculty on Monday, January 12, 2026, at 12:00 PM ET. Gain valuable insights and register now to secure your spot.

What You Will Learn

Who Should Attend

Faculty

Jesse McCall, MBA, Senior Director and Improvement Advisor, Institute for Healthcare Improvement (IHI), coaches individuals and organizations through the process of improvement. This includes the data-driven identification of strategic improvement priorities, the development of operational systems to support improvement, and the building of practical improvement capability necessary for staff to get results that matter. Jesse also has extensive experience coaching organizations to engage clinical staff to reduce burnout and foster joy in work. Jesse joined IHI in 2007 and over his tenure has designed, executed, and evaluated programs and projects around the world. Jesse is also a Teaching Fellow at The Harvard T.H. Chan School of Public Health. Jesse has expertise in practical application of the science of improvement, staff engagement and wellbeing, program and product development, marketing and communications, customer relationship management, and large-scale initiative operations. He received his undergraduate degree in Business Administration from Northeastern University in Boston and his MBA at the UMASS Amherst Isenberg School of Management.

Angela G. Zambeaux, Director, Institute for Healthcare Improvement, has managed a wide variety of IHI projects and programs. Since 2013 Angela has managed the Always Events program and contributed to the spread of Always Events across NHS England through the publication of a toolkit and coaching of improvement teams. Angela has worked with The Conversation Project and Conversation Ready projects to help make sure people’s end of life care wishes are expressed and respected. As a Project Director her role includes project design, delivery, and evaluation. Prior to joining IHI, Ms. Zambeaux provided project management support to a small accounting firm and spent a year in France teaching English to elementary school students.

Additional Resources

Do you have a stalled improvement project you want to push forward? Looking to develop a formal process and engage a team to support an improvement idea? Identified a health disparity and want to close it? Tasked by your supervisor or leader to solve a problem? If you've identified an opportunity for improvement, this course will help you put your ideas into practice.

Join this fast-paced experience to learn how to apply the right tools to your quality improvement efforts with the guidance of our expert faculty. Online lessons will teach the process of improvement and when to use specific improvement tools, assignments will direct you to apply those tools to an ongoing project, and live calls will provide additional examples, case studies, and coaching to drive your improvement project towards results that matter. Calls also provide opportunities to network with and learn from your peers.

This active learning opportunity will extend beyond the virtual experience. As you gain experience with new improvement tools and skills, you will manage your improvement project, apply your learning, and run your own tests of change, from start to sustainability.

This course expands upon these IHI Open School courses, though they are not prerequisites to enroll in the program:

QI 101: Introduction to Health Care Improvement
QI 102: How to Improve with the Model for Improvement
QI 103: Testing and Measuring Changes with PDSA Cycles
QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools
QI 105: Leading Quality Improvement

Join us for this project-based learning experience.

Making the Case: Download the Justification Letter to provide high-level information on the Leading Quality Improvement: Essentials for Managers program to your leadership.

Session Agenda

The agenda for the March 2026 offering is available to download:

Moving Quality Improvement from Theory to Action March 2026 Agenda

Course Design

The design of the Moving Quality Improvement from Theory to Action online course with coaching consists of All Learner Calls (live, synchronous calls), and Lessons (asynchronous online assignments). Each lesson will be released 2 weeks ahead of each All Learner Call.

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Continuing education credits for this program are still being finalized and will be updated shortly.

A growing list of countries accept ACCME-accredited education.

Upon completion of this program, you will be able to:

Describe and use foundational frameworks for Improvement
Formalize plans to improve something meaningful in your local setting
Establish a family of measures to guide your improvement work
Conduct and learn from small tests of change
Prepare for the long-term sustainability of improvements you have made

Planning Committee

Jesse McCall, MBA, Senior Director and Improvement Advisor, IHI
Patricia McGaffigan, RN, MS, CPPS, Senior Advisor, Safety and Certification, IHI
Catherine Warchal, Program Manager, IHI
Jeffrey Salvon-Harman, Vice President, Safety, IHI

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.

Already attended?

To view continuing education (CE) credits and session materials:

Click on the "My IHI" link on the top of this page
Once you are logged in, click on the "Credits" tab to see CE information.
Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.

Fees & Scholarships

Registration Rates

Regular Rate: $549 per person

This rate includes all video modules released throughout the online course, three all-learner calls, and the use of all tools and resources.

Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
Critical Access Hospitals
Independent practices with fewer than 20 physicians
Hospitals with fewer than 50 beds
Members of America's Essential Hospitals
501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
Ministries of Health
Faith-based health institutions

To apply for a scholarship, please complete the online Scholarship Application.

Scholarship applications are due by February 3, 2026. Scholarship decisions will be announced by February 13, 2026.

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.

To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.

Review IHI Cancellation Policy

Logistics

Start Today

Click on the Register button to login or create an account.
Visit the IHI Education Platform to view program details and complete your registration for the training.
Invoices can be found and paid through your My Account section.

Need Help?

Email

info@ihi.org

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