Creating Workforce Joy and Well-Being

Creating Workforce Joy and Well-Being

Attendance:
Online
Course Opens:
Sep 16, 2024
Register By:
Oct 02, 2024
Fee:
$549*
Duration:
6 Sessions, 12 Weeks

Download the program brochure

View a recording and slides from our most recent informational call.

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Please review our Cancellation Policy

*Prices are listed in USD

Create Joy in Work, Reduce Health Care Burnout

An epidemic of burnout among health care professionals is affecting quality, safety, and health care system performance. The Institute for Healthcare Improvement’s (IHI’s) Creating Workforce Joy and Well-Being online course with coaching shares the proven quality improvement (QI) methods to create a positive work environment that fosters meaning, purpose, and belonging.
View a recording and slides from our most recent informational call.

Session Agenda

The agenda for the September 2024 offering is available to download:

Course Format

The learning format of this online course includes six weeks of biweekly video content, three all-learner calls, and an opportunity for added coaching.

  • Biweekly Video Content: ​Online modules will be released throughout the course that consists of reading, video lectures, discussion prompts, and assignments for you to complete on your own time.​ Lessons are released at 12:15 PM Eastern Time (ET) and can be rewatched.
  • All-Learner Calls: All-learner calls are live, town-hall-style calls led by course faculty. Each call is recorded.

Continuing Education

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Jointly Accredited Provider Interprofessional Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

This program is approved to provide 9 credits for physicians, nurses, and Certified
Professional in Patient Safety (CPPS) recertification.

After attending this program, attendees will be able to:

  • Recognize the value of increasing joy in work and workforce well-being at your organization 
  • Discuss key leadership behaviors that raise staff engagement and improve joy and well-being
  • Discuss joy in work with staff using a "what matters to you" framing 
  • Identify how behaviors that increase joy in work and well-being improve patient safety and other outcomes 
  • Identify and test at least two changes in your organization that will lead to greater joy in work 
  • Identify at least two measures you can use to determine if joy in work is increasing at your organization  

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (and not limited to) meals, breaks, and receptions.

Already Attended?

To view your CE credits:

  1. Click on the "My IHI" link on the top of this page.
  2. After you've logged in, click on the "Credits" tab to see CE information.

Your program materials will remain in the Education Platform. To access the materials:

  1. Visit Education.ihi.org and log in with your MyIHI credentials.
  2. Click "Go to Learning Center" and then click "Launch" next to your course name.
  3. Use the left-hand navigation to find the relevant course materials.

CE Planning Committee

  • Becka DeSmidt, MPH, Project Director, IHI
  • Catherine Warchal, Project Manager, IHI
  • Patricia McGaffigan, RN, MS, CPPS, VP Delivery, IHI
  • Amar Shah, MD, Chief Quality Officer, East London NHS Foundation Trust
  • Susan Hannah, Senior Project Director, IHI
  • Randy Peto, MD, Faculty, IHI

Disclosure: Dr. Donald Berwick, guest speaker for this activity, has disclosed that he serves on the Board of Directors of NRC Health. As part of his role, he receives stock options and stipends. This conflict has been mitigated. None of the other planners, faculty, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Fees & Scholarships

Registration Rates

Includes self-paced online lessons, three live all-learner calls, networking opportunities with fellow learners, and the use of all tools and resources.

Regular Rate: $549 per person​

​Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
  • Critical Access Hospitals
  • Independent practices with fewer than 20 physicians
  • Hospitals with fewer than 50 beds
  • Members of America's Essential Hospitals​
  • 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
  • Ministries of Health
  • Faith-based health institutions​
  • Skilled Nursing Facilities

To apply for a scholarship, please complete the online Scholarship Application by August 2, 2024. IHI will not consider applications submitted after this date. IHI will notify all applicants of their scholarship status by August 23, 2024

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.   

To ensure equal distribution of funds, all scholarship applications are reviewed using the same scoring criteria. All awarded amounts are final.  

Please note, scholarships are available for program registration costs only, and do not cover travel, food, or accommodation costs associated with attending a program.    

Cancellations, Substitutions, and Refunds

  • Payments: Full payment is due at the time of registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
  • Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by ​info@ihi.org on or before one day before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
  • Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.

Logistics

Start Today

  • Click on the Register button to login or create an account.
  • Visit the IHI Education Platform to view program details and complete your registration for the training.
  • Invoices can be found and paid through your My Account section.

Need Help?

Email

Registration/Account Information: info@ihi.org
Course Details: JoyTeam@ihi.org

Tega Eyohwo, MD

Trust Registrar, North Middlesex University Hospital

Trust Registrar, North Middlesex University Hospital

"You can’t give what you don’t have. A joyful physician makes a joyful and satisfied patient. I would greatly recommend this course."

Paula Beaulieu, DNP, MSN

Associate Chief Nursing Officer of Emergency Services, South Shore Hospital​

Associate Chief Nursing Officer of Emergency Services, South Shore Hospital​

"​I highly recommend every CEO and CNO to explore this program."

Rosemary Baughn

Senior Vice President, Visiting Nurse Service of New York

Senior Vice President, Visiting Nurse Service of New York

"Excellent opportunity to work with IHI coaches and make immediate changes that are relevant to our organization."

Need Help?

Email info@ihi.org

Email IHI