Health & Health Care Consulting
Consulting That Delivers Results for Health and Health Care
IHI Consulting Services Address Your Most Important Challenges
IHI’s experienced consulting team partners with you to improve health and health care at all levels of your organization, system, region, or nation. We support your organization to improve processes and demonstrate results that matter to patients, families, communities, the health care workforce, and leaders in scalable and sustainable ways.
Our renowned subject matter experts and improvement advisors have extensive backgrounds in improvement methods, assessment, strategy development, and implementation in health systems and hospitals. They bring deep expertise, breadth of experience, and passion for the work of improvement and address your current challenges while also building capability and systems for your organization to continuously improve and excel, both today and in the future.
IHI provides the expertise, methods, tools, and best practices to address the challenges you face — whether you’re seeking to:
- Achieve measurable improvements in outcomes
- Implement and scale up evidence-based practices
- Build improvement skills and capability in your workforce
- Establish and implement a quality strategy
- Accelerate and sustain quality improvement
- Transform your organizational culture or redesign your system
Solutions for Your Challenges
Strategic Support
IHI offers diagnostics to clarify system-wide organizational priorities, strategies, and initiatives. Our experts partner with you to define a clear path forward to transforming your system.
IHI Care Operating System
IHI Care Operating System is an integrated suite of services and products that transforms the experience of health care delivery.
Build Improvement Capability
The IHI improvement science “dosing” approach ensures that your staff and leaders receive the appropriate level of improvement knowledge, methods, and skills to meet strategic goals.
Implement Whole System Quality
IHI’s Whole System Quality approach enables your health system to develop structures to better meet your needs, eliminate quality and safety defects, and build system resilience.
Implement Results-Oriented Initiatives
IHI works with your team to co-design initiatives and implement effective interventions for improving outcomes in selected health system priorities.
IHI Helps You Achieve Goals and Drive Impact
As a non-profit organization guided by our mission, vision, and values, working in partnership with IHI, we ensure that the specific needs of your organization are identified and addressed. We support your organization throughout its improvement journey.
Our Approach
IHI applies innovative and practical scientific improvement methods that enable transformation of health and care systems around the world. We provide consulting and implementation support to improve clinical and population health at scale, reliably and sustainably, in partnership with institutions across the global health ecosystem.
Our consulting team is guided by the following twin goals:
- Develop deep partnerships with health institutions that enable them to demonstrate results that matter to patients, families, communities, the workforce, and leaders in scalable and sustainable ways.
- Ensure enduring improvement science capability in our partner institutions by building systems that enable the workforce to do their jobs at high quality and improve upon it on an ongoing basis.
To ensure that your organization’s specific needs are addressed, IHI’s approach includes:
- Facilitative role for true local ownership and sustainability
- Results-oriented, data-driven methods
- Co-creation is at the core of project designs
- Adaptive design that builds on local knowledge and learning from your system
- Tailored quality improvement professional development programs for a wide range of professionals across all levels
We focus on sustainability within your organization. By empowering you with the necessary knowledge and tools and providing our expert insights, you will be well-equipped to continue improving even after the consulting engagement concludes.
Our Team
We provide access to cutting-edge knowledge and innovations in health care systems from around the world and help accelerate improvement in health care and other industries. IHI’s subject matter experts and improvement advisors are a diverse, global community of professionals with backgrounds in clinical settings, public health, community health, adult education, social sciences, improvement science, project management and many more.
In partnership with IHI, you’ll collaborate with our measurement and statistical experts, research and evaluation specialists, and experienced innovators. IHI brings proven approaches for both strategy and on-the-ground implementation. We work side-by-side with you to ensure that the strategies and ideas for change can be implemented, understood, and embraced by your staff to achieve your strategic goals.
30+ Years of Improvement Experience and Expertise
For more than 30 years, IHI has used improvement science to help health and health care systems advance and sustain better outcomes across the world. We partner with leaders, managers and frontline practitioners to accelerate improvement in safety, effectiveness, equity, and overall quality, and we spark bold ways to improve the health of individuals and populations.
Contact Our Consulting Team
Who We Help
Kevin Post, DO
Chief Medical Officer, Avera Health
Chief Medical Officer, Avera Health
"We deeply appreciate how IHI listened to our organizational needs by customizing and adapting to provide education and guidance that was personalized to our health system."
Joanne Roberts, MD
Chief Value Officer, Providence St. Joseph Health
Chief Value Officer, Providence St. Joseph Health
"IHI delivered concrete recommendations that helped both the region and our system become more transparent and focused on safety and value for our patients and communities."
Senior Leader
Birmingham and Solihull Mental Health NHS Foundation Trust
Birmingham and Solihull Mental Health NHS Foundation Trust
“Working with IHI has been a positively deep learning experience. They provided evidence-based expert opinion and their recommendations helped us intelligently address our challenges and shape our aspirations.”
