Better Quality Through Better Measurement Online Course with Coaching
Better Quality Through Better Measurement
For quality improvement professionals working to design a practical measurement system to monitor and guide improvement work, this course is the pragmatic approach to assemble a team, build a measurement framework, and analyze data for improvement.
- Lesson 1 – Introduction, Why are you Measuring, Intro to the QMJ
- Lesson 2 – Setting an Aim, Moving from Concept to Measure, Operational Definitions
- Lesson 3 – Data Collection Plan (Stratification, Sampling, Frequency, Duration) and Data Collection
- Lesson 4 – Understanding Variation Conceptually and Statistically
- Lesson 5 – Run Charts
- Lesson 6 – Control Charts
- Lesson 7 – Linking Measurement to Improvement
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
Continuing education credits for this program are still being finalized and will be updated shortly.
CE Planning Committee
Jesse McCall, MBA, Director and Improvement Advisor, Institute for Healthcare Improvement
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement
Rebecca Steinfield, MA, Director, Institute for Healthcare Improvement
Fees & Scholarships
Regular Rate: $549
IHI is pleased to offer a limited number of scholarships to assist with program registration costs for those working in:
- Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
- Critical Access Hospitals
- Independent practices with fewer than 20 physicians
- Hospitals with fewer than 50 beds
- Members of America's Essential Hospitals
- 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
- Ministries of Health
- Faith-based health institutions
- Skilled Nursing Facilities
To apply for a scholarship, please complete the online Scholarship Application.
All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.
To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.
Please note, scholarships are available for program registration costs only, and do not cover travel, food, or accommodation costs associated with attending a program.
Cancellations, Substitutions, and Refunds
- Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days before the program start date, IHI will notify you and cancel your registration.
- Credit card payments: Enter your credit card information online during registration, or call the IHI Customer Experience Department to process payment over the phone.
- Check payments: Please mail a copy of the invoice with your check made payable to IHI.
- Cancellations: For cancellations made within 45 days before the start of a program: Registration fees are fully refundable if a written request is received by firstname.lastname@example.org on or before 45 days before the start of the program.
- Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
- Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience team at +1 617-301-4800
or emailing email@example.com.
If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.