Courses

Creating and Analyzing Control Charts

Format:

On-Demand, Self-Paced

Fee:

$395

Don't miss out! Join us for an exclusive Informational Call with faculty on Thursday, March 5, 2026, at 3:00 PM ET. Gain valuable insights and register now to secure your spot.

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*Prices are listed in USD. Group prices are listed as per-person.

In today’s health care environment, teams are flooded with data, yet very few feel confident interpreting it. Without the right tools, it becomes nearly impossible to distinguish meaningful signals in your data from everyday noise. IHI's Creating and Analyzing Control Charts gives professionals the practical skills to make sense of complex data and use that data to guide smarter decisions.

Join us for a free information call with faculty on March 5, 2026 at 3:00 PM ET and gain valuable insights. Register now to secure your spot.

What You'll Learn

Who Should Attend

Session Faculty

Jesse McCall, MBA, is Senior Director and Improvement Advisor for the Institute for Healthcare Improvement (IHI). He coaches individuals and organizations through the process of improvement which includes the data-driven identification of strategic improvement priorities, development of operational systems to support improvement, and the building of practical improvement capability necessary for staff to get results that matter. Jesse also has extensive experience in coaching organizations to engage clinical staff to reduce burnout and foster joy in work. Jesse joined IHI in 2007 and over his tenure has designed, executed, and evaluated programs and projects around the world. McCall is also a Teaching Fellow at The Harvard T.H. Chan School of Public Health. McCall has expertise in practical application of the science of improvement, staff engagement and wellness, program and product development, marketing and communications, customer relationship management, and large-scale initiative operations. He received his undergraduate degree in Business Administration from Northeastern University in Boston and MBA from the UMASS Amherst Isenberg School of Management.

Rebecca Steinfield, Senior Director and Improvement Advisor, has been with IHI since 1996. She currently serves as Director of IHI’s Improvement Advisor Professional Development Program, teaches IHI courses on improvement methods, and mentors “improvers-in-training.” Rebecca sits on IHI’s Improvement Science and Methods team and serves as an Improvement Advisor on results-oriented work.

Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.

Why This Program?

Session Agenda

The Creating and Analyzing Control Charts course program blends expert faculty guidance with interactive learning and real-world application. By the end of the course, participants will have gained knowledge to construct different types of charts, understand their appropriate uses, apply the principles of variation, and implement practical steps for collecting, interpreting and preparing data to standardize clinical and operational processes in health care improvement work.

This program is an asynchronous learning experience, allowing learners to engage with the content at their own pace. Once all content has been completed, learners are invited to participate in one group session with faculty to debrief and ask any clarifying questions.

The agenda for this program is available to download: Creating and Analyzing Control Charts

Continuing Education

This course is approved to provide 4 credits for Certified Professional in Patient Safety (CPPS) recertification.

Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.

Already attended?

To view continuing education (CE) credits and session materials:

Click on the "My IHI" link on the top of this page
Once you are logged in, click on the "Credits" tab to see CE information.
Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.

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Creating and Analyzing Control Charts