Your Partner for Sustainable Improvement
IHI offers comprehensive consulting services to support organizations worldwide at every stage of their improvement journey—from rapid assessments that provide strategic direction to long-term partnerships that transform entire systems. We partner with you to drive sustainable, data-informed improvement through co-designed strategies and agile execution aligned with your specific context, challenges, and objectives.
From advancing quality, safety, and equity across organizations, to strengthening your workforce and improving operational performance, our consulting services deliver lasting impact.
4.8 (out of 5)
Customer satisfaction
5 (out of 5)
Likelihood of re-engagement
Explore How We Help You Improve Outcomes and Solve Complex Challenges
Services
IHI helps organizations strengthen performance, improve patient outcomes, and build systems designed for long-term impact. Our consulting approach combines strategy, implementation, and practical improvement science.
Focus Areas
IHI works across interconnected areas of healthcare improvement, helping organizations address operational, clinical, and equity challenges while building more reliable, resilient systems of care.
Who We Help
We collaborate with health systems, hospitals, public health agencies, community organizations, and government partners working to improve care delivery and outcomes across diverse populations and settings.
Case Studies
Explore examples of how organizations partnered with IHI to accelerate improvement, strengthen quality and safety, and achieve measurable results that scale across systems and communities.
Global Reach, Local Relevance
Dr. Raneem Milyani Director of Integrated Services Delivery
Ministry for National Guard Health Affairs (MNGHA), Saudi Arabia
Ministry for National Guard Health Affairs (MNGHA), Saudi Arabia
"The IHI team has been very professional, knowledgeable, and responsive. They accommodated our requests in a very short time and showed great flexibility in adjusting plans to our evolving needs. It’s a pleasure working with them—so committed to meaningful impact. "
Collaborative Leadership Review
IHI Latin American "Golden Hour" Sepsis Collaborative
IHI Latin American "Golden Hour" Sepsis Collaborative
"The responsiveness of the IHI team was vital. In an initiative spanning dozens of hospitals with different resource constraints, a rigid roadmap would have failed. IHI’s faculty adjusted quickly to evolving circumstances at individual sites, maintaining our collective momentum even when local plans had to shift."
Executive Leadership Feedback
East London NHS Foundation Trust (ELFT) Case Study
East London NHS Foundation Trust (ELFT) Case Study
"IHI didn’t just come in, give us a report, and leave. Their consultants focused entirely on building our internal capability. By teaching our frontline squads the Model for Improvement, they embedded a culture of adaptability. Years later, our teams are still autonomously pivoting and solving new complex challenges on their own."
Why Choose IHI
Built on the Science of Improvement
IHI brings decades of expertise in the Science of Improvement and uses the Model for Improvement to help teams define what they are trying to accomplish, identify how they will know a change is an improvement, and determine which changes lead to safer, more efficient, and more human-centered care.
Related Resources
Culture of Safety Blueprint
Practical tactics for assessing and strengthening an organization’s culture of safety.
IHI Triple Aim
Tools and guidance for applying the Triple Aim and expanded Quintuple Aim frameworks.
Human Factors in Action
A course focused on safer systems through human factors and socio-technical design.
Co-Design and Co-Deliver, not Top-Down
IHI's collaborative model shares ownership and hands-on learning to implement tailored consulting solutions that stick. Instead of imposing top-down solutions, we engage local teams, frontline providers, patients, and families from the start, ensuring their experience and priorities help shape the work.
Related Resources
Experience-Based Co-Design
A case study and implementation guide for patients, families, and staff working side by side on health care redesign.
Breakthrough Series Model
A white paper on IHI's hands-on collaborative learning model for co-designing, testing, and spreading improvements across settings.
PDSA Cycles
A practical method for testing changes, building internal capacity, and refining solutions through rapid learning.
Agile and Responsive Support
IHI adjusts to evolving circumstances, maintaining momentum even when plans shift. Our consulting teams are known for flexibility and professional responsiveness in complex environments, providing customers and partners with operational flexibility when it is needed most.
Related Resources
Whole System Quality
Outlines how leaders can build resilient management systems that support quality, adaptability, and response during both steady-state operations and times of crisis.
Golden Hour Collaboratives
A pediatric oncology crisis-response case study showing how IHI helped build a sustainable regional network of clinical leaders across Latin America.
East London NHS Foundation Trust
Highlights how continuous quality improvement can become embedded across a large workforce and support long-term, sustainable change.
35+ Years of Improvement Experience and Expertise
For more than 35 years, IHI has used improvement science to help health and healthcare systems advance and sustain better outcomes across the world. We partner with leaders, managers and frontline practitioners to accelerate improvement in safety, effectiveness, equity, and overall quality, and we spark bold ways to improve the health of individuals and populations.
Contact Our Consulting Team