Consulting Services

Consulting for Organization-Wide Excellence

IHI consulting brings improvement science directly to your teams, equipping them with the tools to address your specific challenges and achieve measurable, sustainable results. From rapid assessments to long-term strategic partnerships, our flexible, globally informed approach advances continuous improvement in quality, safety, and equity across your organization.
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Start with Insight

IHI Consulting Assessments

Every organization starts quality improvement from a different place. Before beginning a quality improvement effort, it is essential to understand current performance and the systems shaping results.

An IHI consulting assessment is a focused, short-term, high-impact evaluation that helps organizations uncover opportunities, celebrate strengths, identify challenges, and chart a path forward.

These assessments provide actionable insights and strategic recommendations tailored to your unique context, giving your teams the direction and data capability needed to build measurable improvements.

The assessment can stand on its own or serve as a starting point for broader improvement work.

Implementation Support

Implementation Support & Coaching

When you are ready to move from insights to sustained systems improvement, IHI becomes a partner in your journey.

Our Implementation Support and Coaching services help organizations of every size build reliable and sustainable systems for quality and safety.

We work side-by-side with your teams to:

  • Redesign quality and safety systems for greater reliability and impact
  • Steward Improvement Collaboratives that accelerate learning and results
  • Embed process improvements reliably and sustainably
  • Build local capacity and scale improvement science capability across your organization

Our coaching model emphasizes building internal capability, resilience, and momentum.

Custom Training

Build Improvement Capability

Build your organization's improvement capability through IHI's custom training solutions.

We work with you to co-design learning experiences tailored to your teams' needs and your institution's goals.

These capability-building programs are designed for the realities of clinical practice.

By investing in your people, you build the local capacity needed to translate evidence-based insights into measurable improvements.

System Transformation

Transforming Health Systems at Scale

Transforming health systems requires more than isolated interventions.

Our System Transformation services help organizations of any size reimagine how care is delivered, measured, and improved.

We work in partnership to build resilient, adaptive systems that prioritize quality, safety, equity, and sustainability.

Learn How We Approach System Transformation 

Foundational Frameworks

Foundational Frameworks That Guide Our Transformation Work

Integrated frameworks that help organizations align strategy, operations, clinical care, and continuous improvement.

Whole System Quality aligns quality goals across all parts of the health system.

Learn About Whole System Quality Transformation 

IHI CareOS is an integrated system connecting clinical care, operations, informatics, and analytics.

Learn About IHI CareOS Consulting Services 

Strategic Partnerships

Long-Term Partnerships for System-Wide Improvement

For organizations seeking to embed improvement deeply and broadly, IHI offers long-term Strategic Partnerships.

Strategic partnerships may include:

  • Ongoing strategic guidance for system executives
  • Full-scale organizational transformation initiatives
  • Custom training in improvement science and relevant disciplines
  • Establishment of a Quality Improvement Institute tailored to local context
  • Structured access to IHI's global learning and leadership network

These networks connect health systems around the world through peer-to-peer learning and continuous innovation.

When a strategic partnership is the right fit, we work together to develop a proposal outlining scope, timeline, deliverables, and investment.

Get Info on Strategic Partnerships 

Ready to take the first step toward organizational transformation?

IHI provides actionable recommendations aligned with your strategic goals and objectives. IHI provides actionable recommendations aligned with your strategic goals and objectives, helping your organization identify opportunities for improvement, strengthen operational performance, and build the foundation for sustainable, system-wide transformation.

Contact Our Consulting Team