IHI Moving Quality Improvement from Theory to Action

Moving Quality Improvement from Theory to Action

Course Opens:
Mar 05, 2024
Register By:
March 19, 2024
Fee :
$549 per person*
10 Weeks

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*Prices are listed in USD

​​On a global scale, the challenges facing health and health care can seem daunting. But every day, people all over the world are making a difference​ on a local level. The Moving Quality Improvement from Theory to Action online course provides the tools and skills needed to make positive change through improvement projects.

Do you have a stalled improvement project you want to push forward? Looking to develop a formal process and engage a team to support an improvement idea? Identified a health disparity and want to close it? Tasked by your supervisor or leader to solve a problem? If you've identified an opportunity for ​​improvement, this course will help you put your ideas in​t​o practice​.​​

Join this fast-paced experience to learn how to apply the right tools to your quality improvement efforts with the guidance of our expert faculty. Online lessons will teach the process of improvement and when to use specific improvement tools, assignments will direct you to apply those tools to an ongoing project, and live calls will provide additional examples, case studies, and coaching to drive your improvement project towards results that matter. Calls also provide opportunities to network with and learn from your peers.

This active learning opportunity will extend beyond the virtual experience. As you gain experience with new improvement tools and skills, you will manage your improvement project, apply your learning, and run your own tests of change, from start to sustainability.

This course expands upon these IHI Open School courses, though they are not prerequisites to enroll in the program:  

  • QI 101: Introduction to Health Care Improvement
  • QI 102: How to Improve with the Model for Improvement
  • QI 103: Testing and Measuring Changes with PDSA Cycles
  • QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools 
  • QI 105: Leading Quality Improvement

Join us starting March 5, 2024 for this project-based learning experience​. 


Download the High-Level Agenda

Course Design

The design of the Moving Quality Improvement from Theory to Action online course with coaching consists of All Learner Calls (live, synchronous calls), and Lessons (asynchronous online assignments). Each lesson will be released 2 weeks ahead of each All Learner Call. The first asynchronous lesson for the course will be released on March 5, 2024, and is prework for the first All Learner Call, which will take place on March 19, 2024. Below are the dates when IHI will release each asynchronous lesson and when the All Learner Calls will take place. 

Independent Learning Schedule

​Online modules will be released prior to each All Learner Call and consist of reading, video lectures, discussion prompts, and assignments for you to complete on your own time.​ Each​ lesson will be released on the dates below and are due the day of the following All Learner Call.

March 5

Lesson 1: Foundational Frameworks for Improvement

March 19

Lesson 2: Formalizing Your Improvement Plans

April 2

Lesson 3: Learning from Tests of Change.

April 16

Lesson 4: Getting More from Your Data

April 30

Lesson 5: Looking Ahead: Implementation and Spread

All-Learner Call Schedule

All-Learner Calls are live, town-hall style calls led by course faculty. Each call is recorded.

March 19

10:00 AM – 11:00 AM ET

Lesson 1: Foundational Frameworks for Improvement

April 2

10:00 AM – 11:00 AM ET

Lesson 2: Formalizing Your Improvement Plans

April 16

10:00 AM – 11:00 AM ET

Lesson 3: Learning from Tests of Change

April 30

10:00 AM – 11:00 AM ET

Lesson 4: Getting More from Your Data

May 14

10:00 AM – 11:00 AM ET

Lesson 5: Looking Ahead: Implementation and Spread

Continuing Education

Jointly Accredited Provider Interprofessional Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

The spring 2024 Moving Quality Improvement from Theory to Action program is approved for a maximum of 10 credits for physicians, nurses, pharmacists, and the Certified Professionals in Patient Safety (CPPS) recertification. This program is approved by NAHQ for a maximum of 10 CPHQ continuing education credits.

The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 10 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.

Planning Committee

  • Dorian Burks, MPH, Improvement Advisor, IHI
  • Kedar Mate, MD, President and Chief Executive Officer, IHI
  • Jesse McCall, MBA, Senior Director, IHI
  • Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI
  • Samantha L. Thompson, PharmD, CPh, Assistant Professor of Pharmacy, Florida A&M University, College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, Northeast Florida Pharmacy Practice Center 
  • Catherine Warchal, Program Manager, IHI 

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.

Already attended?

To view continuing education (CE) credits and session materials:

  1. Click on the "My IHI" link on the top of this page
  2. Once you are logged in, click on the "Credits" tab to see CE information.
  3. Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.​

Fees & Scholarships

Registration Rates

Regular Rate: $549 per person​

This rate includes all video modules released throughout the online course​​, three all-learner calls, and the use of all tools and resources.


IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
  • Critical Access Hospitals
  • Independent practices with fewer than 20 physicians
  • Hospitals with fewer than 50 beds
  • Members of America's Essential Hospitals​
  • 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
  • Ministries of Health
  • Faith-based health institutions​

To apply for a scholarship, please complete the online Scholarship Application.

Scholarship applications are due by March 1, 2024. Scholarship decisions will be announced by March 8, 2024

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. 

To ensure equal distribution of funds, all scholarships applications​ are reviewed using the same scoring criteria. All awarded amounts are final.

Cancellations, Substitutions, and Refunds

  • Payments: Full payment is due at the time of registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
  • Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by ​info@ihi.org on or before one day before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
  • ​Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.​


Start Today

  • Click on the Register button to login or create an account.
  • Visit the IHI Education Platform to view program details and complete your registration for the training.
  • Invoices can be found and paid through your My Account section.

Need Help?




866-787-0831 (Toll Free)

Jennifer Wilson

Clinical Nurse Consultant of Safety and Quality

Clinical Nurse Consultant of Safety and Quality

“Comprehensive and easy to understand overview of key principles of quality improvement, including the use of supportive tools to implement activities your practice setting.”

Margaret Alfaro

Senior Manager, Evaluation and Compliance

Senior Manager, Evaluation and Compliance

“Very helpful resources and insights. Course is flexible/quick enough for professionals to add into busy schedules. Can implement concepts/ideas immediately rather than after course is completed.”

Carol Smith

Quality Assurance Coordinator

Quality Assurance Coordinator

“Very well put together course for the beginner, intermediate, or seasoned performance improvement professional. Interesting examples, clear directions, and easy to follow projects make for a worthwhile endeavor.”

Need Help?

Email info@ihi.org or call 617-301-4800 or 866-787-0831 (Toll Free)

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