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Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care

This report details how workplace safety is inextricably linked to patient safety, highlighting common vulnerabilities in health care organizations, the costs of inaction, attributes of a healthy and safe workplace, and recommendations for actions.

Highlights

  • Current state of the health care workplace, including vulnerabilities
  • Developing effective organizations, fulfilling the preconditions, creating the culture, and pursuing habitual excellence
  • Future state of the health care workplace and the leader's role
  • 7 recommendations for action

Lucian Leape Institute. Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care. Boston: National Patient Safety Foundation; 2013.

Workplace safety is inextricably linked to patient safety. Unless caregivers are given the protection, respect, and support they need, they are more likely to make errors, fail to follow safe practices, and not work well in teams.

This report, produced by the Lucian Leape Institute Roundtable on Joy and Meaning in Work and Workforce Safety, looks at the current state of health care as a workplace, highlights vulnerabilities common in health care organizations, discusses the costs of inaction, and outlines what a healthy and safe workplace would look like. The report concludes with seven recommendations for actions that organizations need to pursue to effect real change.​

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