IHI Open School Updates

When Open School launched in 2008, IHI was committed to providing quality improvement and patient safety education to students who had limited access to these resources. While IHI has been able to successfully maintain this model for 17 years, it has become challenging to sustain Open School through rising technology and infrastructure costs.  

Over the past year, we have listened to feedback from our higher learning customers and, as a result, have recently introduced an updated, low-cost group subscription to better support these institutions. As we transition to this updated Higher Learning and Residency Programs group subscription model and continue to enhance and sustain IHI Open School, we are discontinuing the free student accounts. This change allows us to provide a more valuable experience for both individual learners and institutions alike.

FAQs for Learners

Q: After May 1st, my college or university is still going to require me to take courses as part of my class curriculum. What do I do?

A: Contact your instructor or administrator and inform them that IHI requires them to purchase a paid group subscription for their students to access Open School courses as part of their curriculum. Please provide them the following contact email so IHI may assist them with purchasing a subscription: OpenSchoolSubscribers@ihi.org

Q: After May 1st, how do I access my certificates of completion for courses I have already completed if I do not have a paid subscription?

A: After May 1st, you may continue to log in and download your certificates of completion without a subscription.

Q: After May 1st, can I review the course content of courses I have already completed?

A: A paid subscription will be required to access course content. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Q: After May 1st, I would like to continue to enroll in new courses. What are my options? 

A: A paid subscription will be required to enroll in new courses. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Q: After May 1st, can I request an extension to my free student account?

A: To maintain fairness and consistency for all Higher Learning and Residency Programs users, we are unable to grant extensions.