CPHFH Examination
The examination for the Certified Professional in Human Factors in Health Care (CPHFH) credential is offered throughout the year at PSI Assessment Centers located domestically in the United States and internationally. The examination is also available online via live remote proctor.
The examination is administered by appointment only.
Available dates will be indicated when you schedule your examination. Candidates are scheduled on a first-come, first-served basis.
Candidates will be given 2.5 hours to complete the examination.
CPHFH Content Areas
Candidates will be tested on the following human factors in health care domains:
- Assess and Analyze
- Design
- Improve and Monitor
CPHFH Examination Costs
- CPHFH Examination: US $549
- CPHFH Examination for international candidates: US $649
- CPHFH Practice Exam: US $99
How to Book a CPHFH Examination
The CPHFH examination is administered by appointment only at a PSI Assessment Center or online via live remote proctor.
- Visit the PSI certification website
- Use the link in the top right corner to sign in or create an account
- Click on View Available Tests
- Select Certified Professional in Human Factors in Health Care (CPHFH)™ Examination
- Click the Apply Now button
- Complete the fields in the application. If you need to save your progress to return later, there is an option to Save Application at the bottom of the page. When finished, click the Submit Application button.
Once your application has been submitted, it will need to be reviewed. This can take up to two weeks. Upon approval, you will receive an e-mail confirming your eligibility and inviting you to schedule your test.
Use the same e-mail and password that you created when applying to access your account. You will be able to view available tests, select the test for which you are eligible, and schedule.
Live Remote Proctoring for CPHFH Exam
Live remote online proctoring option for the CPHFH exam allows CPHFH candidates to continue advancing their personal and professional goals without having to travel to a testing center. See the “How to Book an Examination” section for more information.
Please be advised: Using a work computer for the remote proctored exam, even one which passes the System Compatibility Check, is highly discouraged due to administrator firewalls and IT security systems which frequently prevent exam launch. For detailed system requirements, visit PSI System Requirements.
International Candidates
Candidates testing outside of the US may submit their applications online or by mail. International candidates will be notified of the exam scheduling process as follows:
- Online applicants will be notified by email as soon as they complete the application.
- A candidate who submits a paper application form will be notified by email within 10 business days of receipt of his or her application form. The Examination Application is available in the CPHFH Candidate Handbook.
Additional fees may apply for international candidates.
How to Prepare for the CPHFH Examination
Download the CPHFH Candidate Handbook
Review the CPHFH Content Outline
Download a PDF of the CPHFH content outline
Take the CPHFH Practice Exam
Take a practice examination to help you evaluate your level of preparedness for the certification examination. Practice examinations are available for $99 and may be ordered online.
The CPHFH Practice Exam is an online practice exam that was developed to be parallel in content and difficulty to the actual Certified Professional in Human Factors in Health Care exam. The practice exam should be regarded as a diagnostic tool to assess strengths and weaknesses, rather than a study guide for the examination. A passing score on the practice exam does not in any way guarantee a passing score on the CPHFH certification examination, nor is it required to sit for the examination. The practice exam will be available online to you for a period of 60 days from the date the order is placed.