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• A Framework for Safe, Reliable, and Effective Care
  The framework described in this white paper brings together the strategic, clinical, and operational concepts that are critical to creating a "system of safety" that achieves safe, reliable, and effective care.
• Achieving Health Equity: A Guide for Health Care Organizations
  This white paper presents a framework for health care organizations to improve health equity in the communities they serve, guidance for measuring health equity, a case study of one organization that has strategically integrated health equity throughout its system, and a self-assessment tool for organizations to gauge their current focus on and efforts to improve health equity.
• Achieving Hospital-wide Patient Flow
  This white paper guides health care leaders and quality improvement teams through an in-depth examination of a system-wide view of patient flow within (and outside) the hospital, including high-leverage strategies and interventions to achieve hospital-wide patient flow.
• Comparing Lean and Quality Improvement
  This IHI white paper provides detailed descriptions of Lean and the IHI approach to quality improvement, including the basic concepts and principles of each approach, how they are similar and different (in history and approach), and for what purposes each approach is the most appropriate.
• IHI Framework for Improving Joy in Work
  With burnout and staff turnover in health care continuing to rise at alarming rates, this white paper describes four steps leaders can take to improve joy in work; a framework with nine critical components for ensuring a joyful, engaged workforce; key change ideas; and measurement and assessment tools.
• IHI Global Trigger Tool for Measuring Adverse Events (Second Edition)
  This white paper provides information on the development and methodology of the IHI Global Trigger Tool, enabling the ability to accurately identify adverse events and measure the rate of adverse events over time.
• The Breakthrough Series: IHI’s Collaborative Model for Achieving Breakthrough Improvement
  IHI developed the Breakthrough Series to help health care organizations make breakthrough improvements in quality while reducing costs.

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• Driver Diagram
  A driver diagram is a visual display of a team’s theory of what “drives,” or contributes to, the achievement of a project aim. This clear picture of a team’s shared view is a useful tool for communicating to a range of stakeholders where a team is testing and working.
• Failure Modes and Effects Analysis (FMEA) Tool
  A systematic, proactive method for evaluating a process or product to identify where and how it might fail and to assess the relative impact of different failures, in order to identify the parts of the process that are most in need of change.
• Plan-Do-Study-Act (PDSA) Worksheet
  The Plan-Do-Study-Act (PDSA) Worksheet is a useful tool for documenting a test of change; developed by the Institute for Healthcare Improvement (Cambridge, Massachusetts, USA).
• Quality Improvement Essentials Toolkit
  Download these ten essential quality improvement tools to help you with your improvement projects, continuous improvement, and quality management, whether you use the Model for Improvement, Lean, or Six Sigma.
• SBAR Tool: Situation-Background-Assessment-Recommendation
  The SBAR (Situation-Background-Assessment-Recommendation) technique provides a framework for communication between members of the health care team and can be used as a tool to foster a culture of patient safety.

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• Decarbonization Starts at the Top
  This article details health care leaders’ critical role in reducing the carbon impact of quality patient care and specific actions they can take to address health care greenhouse gas emissions.
• Reducing Healthcare Carbon Emissions: A Primer on Measures and Actions for Healthcare Organizations to Mitigate Climate Change
  An action guide to help health care organizations reduce their carbon footprint and protect communities from climate threats, this primer offers guidance for health systems on high-priority decarbonization strategies and measures.
• Improving Workforce Well-Being and Joy in Work: Health System Examples
  These case studies describe the progress ​of health systems participating in the IHI Joy in Work Results-Oriented Learning Network to improve joy in work and well-being for their workforce.
• Actions to Renew Focus on Safety Culture
  Delivering the health care that our patients expect — in every setting and under all conditions — demands that we urgently revisit safety culture as the fundamental driver of both patient and workforce safety.
• Three Keys to Cross-Sector Age-Friendly Care
  Improving Public Health and Health Care for Older Adults: The Three Keys to Cross-Sector Age-Friendly Work Implementation Guide and Workbook contains resources to improve how public health and health care organizations work across the care continuum to reliably provide evidence-based care and services to every older adult at every interaction, with a foundational focus on equity.