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  • Improvement Areas
    • View All Improvement Areas Discover free resources and tools, learning opportunities to build your knowledge and skills, and IHI leadership and expertise in key topics.
    • Artificial Intelligence
    • Climate and Health
    • Health Equity
    • Improvement Capability
    • Maternal and Infant Health
    • Patient Safety
    • Triple Aim and Population Health
    • Whole System Quality
    • Workforce Safety
    • Workforce Well-Being and Joy in Work
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    IHI's Work Is Grounded in Improvement Science
    IHI's Work Is Grounded in Improvement Science
    IHI uses and teaches practical quality improvement methods to enable sustainable changes in all aspects of health and health care.
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  • Education
    • Education Overview Learn, connect, and grow with IHI professional development opportunities.
      • Conferences
      • Training
      • Fellowship Program
    • Certification
      • Certified Professional in Patient Safety
      • Certified Professional in Human Factors in Health Care
    • IHI Open School Online courses are an easy and effective way to gain essential training and skills — on your own time, at your pace.
      • Individual Health and Health Care Professionals
      • Hospitals and Health Systems
      • Higher Learning and Residency Programs
    • Education Platform Login Access your online training and courses.
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    IHI Forum
    IHI Forum: December 7–10
    The home of quality improvement in health care for more than 30 years, the IHI Forum convenes dedicated improvement professionals from across the globe to tackle health care's most pressing challenges.
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  • Consulting
    • Health & Health Care Consulting IHI provides improvement expertise, methods, tools, and best practices to address key health care challenges.
      • Strategic Support
      • IHI Care Operating System
      • Build Improvement Capability
      • Implement Whole System Quality
      • Implement Results-Oriented Initiatives
    • Who We Help IHI partners with health care systems, community-based organizations, philanthropic foundations, governments, industry partners, and policy makers across the globe.
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    IHI Consulting Services
    Experience and Expertise
    IHI’s consulting team partners with you to co-design support and solutions tailored for your specific context and improvement needs, including assessment, strategy, capability-building, and transformation.
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  • Networks & Initiatives
    • Networks
      • Chief Quality Officer Network
      • Health Improvement Alliance Europe
      • Leadership Alliance
      • Leadership Alliance Australia and New Zealand
    • Initiatives
      • Age-Friendly Health Systems
      • IHI Lucian Leape Institute
      • National Steering Committee for Patient Safety
      • Patient Safety Awareness Week
      • Rise to Health Coalition
      • Saving Lives After Surgery
      • The Conversation Project
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    Breaking the Rules for Better Care
    Breaking the Rules for Better Care
    How many rules, created with the best of intentions, don’t benefit patients, families, or staff? Breaking the Rules for Better Care, an IHI Leadership Alliance initiative, encourages health systems to identify health care “rules” that get in the way of the care experience.
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  • Resources
    • View All Resources
    • How to Improve
    • Insights
    • Tools
    • White Papers
    • Publications
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    IHI Framework for Improving Joy in Work
    IHI Framework for Improving Joy in Work
    With burnout and staff turnover in health care continuing to rise at alarming rates, this white paper describes a framework with nine critical components to improve joy in work and workforce well-being.
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  • About
    • About IHI For more than 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health care across the world.
    • Vision, Mission, Values
    • History
    • People
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    • News
    • Careers
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    Improving Health and Health Care Worldwide
    Improving Health and Health Care Worldwide
    IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths.
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Insights

When Good Ideas Aren’t Enough: The Power of a QI Collaborative

Insights

What I Am Learning About Trust

Insights

How Shared Ownership Supports Sustained Quality Improvement

Insights

Using the Age-Friendly 4Ms to Better Advocate for Older Adults (and Geriatric Care)

Insights

Tips for Expressing Empathy via Telemedicine

Insights

Making Virtual Rounds Matter for Older Adults

Insights

IHI’s Top Picks of 2021

Insights

Telemedicine: Co-Designing Care for the Future, Not Just for the Pandemic

Insights

Don’t Forget the Power of Positive Deviance

Insights

Putting “What Matters to You?” Into Practice to Improve Patient Experience and Equity

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