The science of improvement provides concepts, methods, and tools to envision, achieve, and sustain positive change. Equipping ourselves with these essential quality improvement skills helps us to identify improvement opportunities, test and implement effective changes, and scale-up and sustain better ways of working.

Improving health and health care worldwide requires a focus on equity — equity of access, treatments, and outcomes. We will achieve health equity when each individual has a fair opportunity to achieve their full health potential.

IHI aims to advance a total systems approach to safety, grounded in evidence and the science and methods of improvement, to ensure that every person receives safe, reliable, effective, and equitable care.

The IHI Triple Aim framework serves as the foundation for optimizing health for individuals and populations by simultaneously improving the patient experience of care (including quality and satisfaction), improving the health of the population, and reducing per capita cost of care for the benefit of communities.

Whole System Quality is a more holistic approach to quality management that integrates quality planning, quality control, and quality improvement activities across the organization, supported by leadership practices that foster a culture of learning.

Health care workforce safety — physical, psychological, and emotional — is inextricably linked to patient safety, outcomes, and experience of care.

IHI partners with experts and collaborates with health care organizations around the world to apply and adapt the most impactful strategies that enable the health care workforce to not just persevere, but to thrive.