Improvement Advisor Professional Development Program

Improvement Advisor Professional Development Program: United States

In-Person & Online
Apr 11, 2024
Boston, MA, USA
Three In-Person Workshops, Monthly Zoom Calls
$16,400 per person
Groups of 3 or more:
$13,940 per person

View an Informational Call with program faculty:

Watch the Info Call
Recorded January 18th, 2024

Build Advanced Knowledge and Skills to Excel in the Science of Improvement

The Improvement Advisor (IA) is devoted to helping identify, plan, and execute improvement projects throughout an organization, deliver successful results, and spread changes across the entire system. Organizations that achieve multiple and sustained improvements usually have the invaluable leadership of an IA at the helm of their improvement initiatives.

Program Information:

View a recording of our Informational Call with program faculty:

Watch the recording here
Recorded January 18, 2024

Download the IA Program One-sheet summary.

Session Agenda

Download the 2024 Agenda here

This 12-month professional development program includes three four-day in-person workshops​ in Boston, MA, and a series of web-based sessions in the months between meetings. The workshops provide an opportunity for participants to receive feedback on their projects from the faculty and fellow participants.

Some schedule elements are subject to change. Any questions or concerns about the schedule, please email:​

Continuing Education

Jointly Accredited Provider Interprofessional Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

This program is approved to provide 75 credits for physicians, nurses, and Certified Professional in Patient Safety (CPPS) recertification.

The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.

​As a result of this program, attendees will be able to:

  • Lead improvement efforts in your organization
  • Use the system of profound knowledge to guide your work -
  • Use Shewhart charts to understand variation -
  • Develop projects informed by Planned Experimentation to understand the cause-and-effect system producing the outcomes.

Planning Committee

Rebecca Steinfield, MA, Senior Project Director and Improvement Advisor, IHI
Amar Shah, MD, Chief Quality Officer, East London Foundation NHS Foundation Trust
Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI
Elena Origlio, Senior Program Manager, IHI
Matt Berry, Senior Marketing Manager, IHI

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Fees & Scholarships

Enrollment Fee

Regular Rate: $16,400 per participant

This fee includes:

  • All program materials, tools, and literature
  • Monthly webinars and coaching
  • A community site and listserv to connect participants throughout the program and encourage active collaboration, facilitated by IHI faculty

Group Rate: $13,940 per participant

Organizations sending three or more people are eligible to receive a 15% Group Discount. Please fill out the Group Enrollment form to register a team at the Group Rate.

Scholarships Available

IHI is pleased to offer a limited amount of funding for scholarships. Please note that scholarships are available to assist with program enrollment costs ONLY and are not applicable for travel, food, or accommodation costs associated with attending the program. To apply for scholarships and special discounts, complete the online Scholarship Application.​

Please note:

  • If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration. 
  • After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase. ​

Payment and Cancellation Policy

  • Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days before the program start date, IHI will notify you and cancel your registration.
    • Credit card payments: Enter your credit card information online during registration or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: Please mail a copy of the invoice with your payable check to IHI.
  • Cancellations: For cancellations made within 45 days before the start of a program, Registration fees are fully refundable if a written request is received by on or before 45 days before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
  • Substitutions: One attendee may be substituted for another at any time by emailing


The Improvement Advisor program three four-day in-person workshops will held at:

Institute for Healthcare Improvement
53 State Street, 18th Floor
​Boston, MA 02109
United States

  • ​​Meals: Continental breakfast and lunch will be provided on all workshop days. Participants will be responsible for their own dinners.
  • Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.​​​​​​​​​​​​​​​​​​

Michael Walburn, MBChB

Consultant Anesthetist, Taunton and Somerset NHS Foundation Trust

Consultant Anesthetist, Taunton and Somerset NHS Foundation Trust

“The [IA] program has been a genuinely life-changing experience for me... The quality of teaching, range of topics covered, and educational techniques were the best I have encountered in 25 years as a doctor.”

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