Vision, Mission, and Values

Our Vision and Mission

Our vision: Everyone has the best care and health possible.

Our mission: Improve health and health care worldwide.


An Irish proverb says that “When you come upon a wall, throw your hat over it, and then go get your hat.” At IHI, the spirit of this one little saying has inspired many big outcomes.

People who are drawn to IHI see beyond walls to the possibilities on the other side. We are inspired and energized by one uniting vision: a future in which everyone has the best care and health possible.

Although the problems are big and daunting, we resolve to approach them with optimism grounded in rigorous science, hard work, and a relentless drive for results.

IHI is a recognized innovator, convener, and generous leader, a trustworthy partner, and the first place to turn for expertise, help, and encouragement for anyone, anywhere who wants to profoundly change health and health care for the better.

 

Our Values

Courage
We stay true to our values, even in the face of risk or loss. We speak up. We do this all in the service of personal and organizational integrity.

Love
We build relationships grounded in patience, kindness, gratitude, and respect. In our teams and in our work, we bring our whole selves in an authentic and caring spirit and encourage others to do the same.

Equity
We work to prevent and undo unfair systems, policies, and forms of racism and discrimination that drive gaps in our organization and in our work. We tell the truth about inequities and value all voices. We believe that we are interconnected and that inequities lead us all to lose. We want everyone to thrive and none of us can truly thrive until we all do.

Trust
We recognize the unique experience that each of us brings and believe in each other’s strengths. We ensure that people feel empowered and supported. We engage in genuine dialogue and encourage feedback with one another and our customers.