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Payments by Check: Mailing Address

Please mail check payments to the following address:

Institute for Healthcare Improvement
P.O. Box 845096
Boston, MA 02284-5096

Contact Us b​​y Mail, Phone, or Email

​Institute for Healthcare Improvement
53 State Street, 18th Floor
Boston, MA 02109 USA

Phone: +1 617-301-4800
Toll-Free: +1 866-787-0831
Fax: +1 617-301-4848​
Available by Phone: Monday – Thursday, 10 AM – 4 PM Eastern Time

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Your question is important to us. Our goal is to respond to inquiries within five business days. The more specific you are about your question or request, the better IHI Customer Experience team will be able to respond to or direct your question to the appropriate person. Some responses, however, may take longer than five business days, depending on the nature of the question and t​he availability of IHI team members or content experts to respond.