Improvement Capability

​​​​​​​​Our goal: Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system. More >>

In the Spotlight

Virtual Coaching Helps Sustain the Gains
The challenges of the COVID-19 pandemic offered an opportunity for one health care organization to rethink how to provide coaching with multiple QI team members. This IHI Blog post describes how they implemented virtual coaching for the first time to reach all trained QI coaches.

The Clarity and Power of Using QI Amid a Crisis
In a recent IHI Blog post, one health system describes how, amid the COVID-19 crisis, improvement methods helped them quickly understand and respond to emerging threats with agility, urgency, and action.

Why Anti-Racism Work Is (and Isn’t) Like Addressing Patient Safety
In a recent IHI Blog post, IHI CEO Kedar Mate discusses why it has become increasingly clear to him that we can’t improve equity, one of the six IOM aims, without taking on racism. He asks, "Isn’t the failure to deal with these issues the reason equity has too often been the 'forgotten' aim for 20 years?"

The Potential Pitfalls of Improvement Tools
Tools are useful when working to become a high-reliability organization, but they also have their downsides. In a short video on IHI's YouTube channel, IHI CEO Kedar Mate explains.

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