Crossing the Quality Chasm: A New Health System for the 21st Century

Committee on Quality of Health Care in America, Institute of Medicine
Washington, DC, USA: National Academies Press; 2001

This report from the Institute of Medicine focuses on closing the quality gap between what we know to be good health care and the health care that people actually receive. The report recommends a redesign of the American health care system by providing six "Aims for Improvement": Safety, Effectiveness, Patient-Centeredness, Timeliness, Efficiency, Equity. These principles set forth a specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others to improve the US health care system.
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