Conferences

IHI Forum

Format:

In-Person

When:

Dec. 10-13, 2023

Where:

Orlando, FL, USA

General Conference Fee:

$1,595*

Livestream Fee:

$345*

Pre-Conference (December 10): $445*

Pre-Conference (December 11): $645*

Group rates are available, see pricing options

*Prices listed are in USD

The IHI Forum is a four-day conference that has been the home of quality improvement in health care for more than 30 years. Dedicated improvement professionals from across the globe will be convening to tackle health care's most pressing challenges: improvement capability, patient and workforce safety, equity, climate change, artificial intelligence, and more.

The IHI Forum is a four-day conference that has been the home of quality improvement (QI) in health care for more than 30 years. It brings together health care visionaries, improvement professionals, world leaders and industry newcomers.

Keynotes

Allyson Felix reigns as the most decorated American Track & Field Olympian of all time. She officially retired from her competitive running career in the summer of 2022, with thirty-one global medals at the Olympics and World Championships, and titles as both a World Record Holder and a Master’s World Record Holder. In 2020, Felix broke records after winning her bronze and gold medal at the Tokyo Olympics. She continued to make history during the games by sporting racing spikes created by her company Saysh. Publicly launched post Games in June 2021, Saysh not only aims to create an encouraging and supportive community for women, but it also designs and manufactures athletic-inspired footwear made for and by women. Off the track, Felix is a fierce advocate for maternity rights for all women. In 2019, she wrote an opinion piece for The New York Times that called out Nike, her former sponsor, for not providing guaranteed protections for pregnant athletes and new moms. During the 2020 Olympics, Felix alongside her new sponsor Athleta, created the Power of She Fund: Child Care Grant – a fund to assist mom-athletes with childcare while competing at the games. Felix has also been appointed to the Board of Directors of Comanche Biopharma, a clinical-stage biopharmaceutical company developing a novel therapy for the treatment of preeclampsia. Allyson brings her valuable experience and unique perspective as a preeclampsia survivor, successful entrepreneur and advocate for maternal health. Felix currently resides in Los Angeles with her husband and daughter.

Erin Brockovich’s icon status and “stick-to-it-iveness” fuels her determination to expose injustice and lend her voice to those who do not have one. In 1996, Brockvich’s exhaustive investigation uncovered that Pacific Gas & Electric had been poisoning the small town of Hinkley’s Water for over 30 years. As a result of the largest direct action lawsuit of its kind, the utility giant was forced to pay out the largest toxic tort injury settlement in US history: $333 million in damages to more than 600 Hinkley residents. The story and eventual film, starring Julia Roberts, made “Erin Brockovich” a household name. Over time, Brockovich realized that she could use her notoriety to spread positive messages of personal empowerment and to encourage others to stand up and make a difference. Erin Brockovich has conquered all forms of media. Her first TV project was ABC’s 2001 Special, Challenge America With Erin Brockovich, where she helped motivate and organize the rebuilding of a dilapidated park in downtown Manhattan. Brockovich then dominated the world of publishing with her New York Times Business Bestseller, Take It From Me: Life’s A Struggle, But You Can Win. She has also written two fiction novels, Rock Bottom and Hot Water. Her latest release, Superman's Not Coming: Our National Water Crisis and What We the People Can Do About It, drew wide media attention before its publication. As President of Brockovich Research & Consulting, she is currently involved in numerous environmental projects worldwide.

Peter Lee, PhD, is Corporate Vice President of Research and Incubations at Microsoft. He leads Microsoft Research and incubates new research-powered products and lines of business in areas such as artificial intelligence, computing foundations, health, and life sciences. He speaks and writes widely on science and technology trends. Before joining Microsoft in 2010, he was at DARPA, where he established a new technology office that created operational capabilities in machine learning, data science, and computational social science. Prior to that, he was a professor and the head of the computer science department at Carnegie Mellon University. Lee is a member of the National Academy of Medicine and serves on the Boards of Directors of several institutes for the Allen Institute for Artificial Intelligence, the Brotman Baty Institute for Precision Medicine, and the Kaiser Permanente Bernard J. Tyson School of Medicine. He served on President Obama’s Commission on Enhancing National Cybersecurity and led studies for PCAST and the National Academies. He has testified before both the US House Science and Technology Committee and the US Senate Commerce Committee. With Carey Goldberg and Dr. Isaac Kohane, he is the coauthor of the book, “The AI Revolution in Medicine: GPT-4 and Beyond.”

Kedar Mate, MD, is President and Chief Executive Officer at IHI, President of the IHI Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College. His scholarly work has focused on health system design, health care quality, strategies for achieving large-scale change, and approaches to improving value. Previously Dr. Mate worked at Partners In Health, the World Health Organization, Brigham and Women’s Hospital, and served as IHI’s Chief Innovation and Education Officer. He has published numerous peer-reviewed articles, book chapters, and white papers and has received multiple honors, including serving as a Soros Fellow, Fulbright Specialist, Zetema Panelist, and an Aspen Institute Health Innovators Fellow. Dr. Mate graduated from Brown University with a degree in American History and from Harvard Medical School with a medical degree. You can follow him on Twitter @KedarMate.

Donald M. Berwick, MD, MPP, FRCP, KBE, is President Emeritus and Senior Fellow at the Institute for Healthcare Improvement (IHI) an organization he co-founded and led as President and CEO for 19 years. He is one of the nation’s leading authorities on health care quality and improvement. In July 2010, President Obama appointed Dr. Berwick to the position of Administrator of the Centers for Medicare & Medicaid Services (CMS), which he held until December 2011. A pediatrician by background, Dr. Berwick has served as Clinical Professor of Pediatrics and Health Care Policy at the Harvard Medical School, Professor of Health Policy and Management at the Harvard School of Public Health, and as a member of the staffs of Boston’s Children’s Hospital, Massachusetts General Hospital, and the Brigham and Women’s Hospital. He has also served as vice chair of the US Preventive Services Task Force, the first “Independent Member” of the Board of Trustees of the American Hospital Association, and chair of the National Advisory Council of the Agency for Healthcare Research and Quality. He is an elected member of the American Philosophical Society, the American Academy of Arts and Sciences, and the National Academy of Medicine (NAM, formerly the Institute of Medicine, or IOM). Dr. Berwick served two terms on the IOM’s governing Council, was a member of the IOM’s Global Health Board, and currently chairs the NAM Board on Health Care Services. He served on President Clinton’s Advisory Commission on Consumer Protection and Quality in the Healthcare Industry. His numerous awards include the 2007 William B. Graham Prize for Health Services Research, the 2006 John M. Eisenberg Patient Safety and Quality Award, and the 2007 Heinz Award for Public Policy. In 2005, he was appointed Honorary Knight Commander of the British Empire by Her Majesty Queen Elizabeth II, the highest honor in the UK for non-UK citizens. He is the author or co-author of more than 200 scientific articles and six books. He also currently serves as Lecturer in the Department of Health Care Policy at Harvard Medical School.

Livestream

Can't attend the IHI Forum in Florida? No problem! Join the Forum conversation via livestream and gain access to all of our main stage events, including:

Keynote speakers Allyson Felix, Erin Brockovich, and Peter Lee
The perennially anticipated addresses from IHI President and CEO Kedar Mate and President Emeritus Don Berwick
Five curated Spotlight Sessions covering the most important topics in health care:
- SP01: Coaching Leaders in Improvement: Unwrap the Story by Asking Questions and Listening
- SP02: Climate and Health Care: Decarbonizing our Health Care Systems
- SP03: Exploring How to Design Data Systems to Meet the Needs of Whole System Quality
- SP04: How Organizations Are Using the National Action Plan to Revitalize Safety
- SP05: Breaking the Rules for Better Care

Livestream attendees will be able claim Continuing Education credits for livestream participation based on profession and credit type.

Final CE info for the the IHI Forum Livestream is coming soon.

Forum Roundtables

As a follow-up to the robust discussions held during the 2022 IHI Forum, IHI will be hosting a number of free roundtable discussions to continue the conversation leading into the 2023 Forum. We hope you will join us for these free conversations on health care's most pressing issues.

Upcoming Roundtable

Forum Roundtable with Don Berwick

Recorded video interview coming soon.

In a postscript to his “Salve Lucrum” 2022 Forum keynote, IHI President Emeritus and Senior Fellow Don Berwick talks about the overwhelming response to his JAMA Viewpoint of the same name and what he calls "the existential threat of greed in US health care."

Past Roundtables

Forum Follow-up: An Update on the Rise to Health Coalition
September 14, 2023, 11:00 AM EST

Last year at the IHI Forum, IHI President and CEO Kedar Mate, along with Aletha Maybank (AMA) and Glenn Harris (Race Forward) launched the Rise to Health Coalition — a national effort to improve health equity. Learn about what has been happening since that time with Rise to Health — progress made, stories from health care systems and leaders, and what’s next for the Coalition.

Roundtable Guests:

Camille Burnett, PhD, MPA, APHN-BC, BScN, RN, DSW, FAAN, CGNC, Vice President Health Equity, Institute for Healthcare Improvement
Shannon Welch, MPH, Senior Project Director, Delivery, Institute for Healthcare Improvement
Kedar Mate, MD, President and Chief Executive Officer, Institute for Healthcare Improvement (IHI); President, IHI Lucian Leape Institute

Related Resources:

The Role of Health Systems in Gun Violence Prevention
June 15, 2023, 11:00 AM EST

As a follow up to the 2022 IHI Forum Keynote Health Care's Role in Addressing the Firearm Violence Epidemic, the IHI Leadership Alliance is excited to host a roundtable webinar on The Role of Health Systems in Gun Violence Prevention. Don Berwick, MD, will lead a robust panel discussion that will amplify learning emerging across Northwell's Gun Violence Prevention Collaborative, surface opportunities for collaboration with professional societies, and guidance for leaders on language, messaging, and metrics in communications and collaborations with key stakeholders.

Roundtable Guests:

Don Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement
Sandeep Kapoor, MD, Assistant Vice President Addiction Services, Director Screening, Brief Intervention and Referral to Treatment (SBIRT), Northwell Health
Megan Ranney, MD, MPH, FACEP, Deputy Dean, School of Public Health at Brown University
Joseph Sakran, MD, MPA, MPH, Vice Chair, Clinical Operations, Associate Professor of Surgery at Johns Hopkins University
Chethan Sathya, MD, MSc, Director, Center for Gun Violence Prevention, Northwell Health

Related Resources:

Call for Posters

Poster displays at the IHI Forum chronicle specific improvement projects. They are an integral part of the conference, providing an opportunity for organizations to share their improvement strategies and celebrate their successes with attendees. Posters should not advertise products or services.

Poster submissions closed November 1, 2023.

For questions related to poster submissions, email posters@ihi.org

Supporters and Exhibitors

Now in its 35th year, the IHI Forum continues to set the standard for delivering unmatched visibility and networking opportunities for supporters and exhibitors who provide strategic insights, tactical tools, and expertise on quality improvement and patient care.

Delivering Results Against Your Top Objectives: Networking and Lead Generation

Delivers visibility and access for your organization and brand to a highly targeted audience of over 4,000 health care leaders who are committed to quality and safety and are seeking new ideas and solutions.
Enhances your business development, networking, marketing, and communications strategies.
Provides prominent recognition through a variety of program communications and messaging vehicles.
Offers networking opportunities with attendees, faculty, distinguished IHI advisors, and health care visionaries, all in a collaborative and collegial environment.
Increases exposure and awareness of your organization among influential health care decision-makers.
Aligns your organization with the highly regarded work and reputation of IHI and reinforces your support for quality and safety imperatives.
Highlights your organization's essential role in making this meaningful learning forum possible.

Learn more about the many supporter and exhibitor opportunities available at the IHI Forum: Download the Prospectus.

New and Improved Forum Hall: Designed for Maximum Engagement

The thoughtfully reorganized 2023 floor plan incorporates an array of activations to keep qualified health care leaders and decision-makers engaged and visiting your booth:

Two "Central Park" Gathering Spaces: Incorporated into the exhibit hall, these common spaces facilitate idea-sharing between industry leaders and solution providers.
IHI Café and Bookstore: Where guests will explore publications, research, and resources on patient safety and quality improvement.
Educational Poster Displays: Featured displays of the latest research, case studies, and advancements in health care quality and patient safety.
Innovation Theater Presentations: An opportunity for leading experts to present their latest industry advancements.
Wellness and Exercise Lounge: Offering (and prioritizing) self-care during the IHI Forum.
Brain Dates Special Education Sessions: Small group sessions focused on advanced learning on highly-targeted topics.
Welcome and Networking Receptions: Direct opportunities to converse with health care leaders.
Lunches… and more!

View Forum Hall Plan

See Current Exhibitor List

Contact Us

We welcome a conversation to discuss how you can best leverage the IHI Forum to advance your organization’s work, mission, and business imperatives.

Organizations Beginning A – K

Christine Carchia
Email: ccarchia@ihi.org
Phone: (770) 432-8410 ext. 157

Organizations Beginning L – Z

Dawn-Marie Copin
Email: dcopin@ihi.org
Phone: (770) 432-8410 ext. 159

IHI Statement on Florida

We have heard from members of the IHI community who are not comfortable traveling to Florida for our annual IHI Forum, which has been held in Orlando regularly over the past 25 years and will be held there again this year. Others are disappointed that we are continuing to host our conference in Florida amid a political climate that runs counter to our mission to improve health and health care worldwide. We hear your concerns and share your frustration.

IHI is deeply concerned about recent legislation and practices in many states, including Florida, that jeopardize the health and safety of our patients, families, and communities. The evidence shows that laws and policies that restrict abortion, deny health care for transgender individuals, and weaken gun control present clear and direct threats to health and safety and contribute to more lives lost. These actions, as well as hostile rhetoric, have contributed to an environment in which many individuals do not feel safe or respected in the state of Florida.

We have also heard from doctors, nurses, hospitals, and community-based health care organizations in Florida who say they need IHI's help now more than ever. Recent challenges have severely impacted their ability to deliver high-quality care. We believe patients and health professionals need organizations like IHI to stand with them and support their efforts to deliver equitable and safe care to the people of Florida.

In addition, we are actively soliciting proposals from cities and states that could host the IHI Forum following the expiration of our contract in December 2024. With every IHI Forum, wherever it is, we will pursue our mission of improving health and care by using our collective voice to drive change on issues that are both important to the local health and health care community, and critical to improving health and saving lives. Our Forum program will feature topics such as reproductive health, transgender care and access, health equity, gun violence prevention, and climate change.

Despite our objections and concerns, we are encouraged by our partners and collaborators in Florida, including our colleagues at the Orlando World Center Marriott, who remain committed to improving health and care for all. But for those of you who do not feel safe or comfortable attending a conference in Florida, we understand. Please know that we deeply regret the circumstances that have produced your justifiable concerns. In addition to the in-person program, we will be offering a virtual IHI Forum experience that includes live streaming of all the main stage events, including all Keynotes and Spotlight sessions.

Scholarships

Scholarship application forms were due by October 13, 2023.

Scholarship decisions were announced on October 27, 2023.

Applications submitted after the deadline will not be considered. All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. Group discounts are also available, see additional information under Fees.

Agenda

Session selection is now open! Popular sessions and Pre-Conference workshops are filling fast!

View the Agenda for IHI Forum 2023

Pre-Conference Workshops

Sunday, December 10: Choose from 15 half-day workshops

Monday, December 11: Choose from 5 full-day, or 18 half-day workshops

IHI Forum Topic Tracks

Addressing Value, Cost, and Quality	Accelerating health care organization’s ability to thrive in value-based care.
Building Improvement Capability	Strengthen capability for improvement by embedding a culture of continuous improvement throughout a system.
Equity	Improving systems to ensure everyone has the opportunity to attain their full health potential.
Improvement Science	Applying concepts and tools of improvement science to drive meaningful and far-reaching change.
Leadership	Engaging leaders at all levels in driving results within health and health care.
Patient and Workforce Safety	Making the health care continuum safer by reducing harm and preventing mortality for patients and those who care for them.
Person-Centered Care	Putting people, patients, and care partners at the heart of every decision to improve care.
Population Health	Improving the health outcomes of a group of individuals, including the distribution of such outcomes within the group.
Scientific Symposium	Scientific presentations featuring applied improvement and improvement methods work.
Workforce Well-Being	Providing proven methods and resources to enable the workforce to truly thrive — not just persevere.

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive up to 17 general continuing education credits.

Continuing Education Breakdown

Maximum Credits Available by Day and Credit Type:

Pre-Conference Sunday
Physician     2.75
Nursing    2.75
Pharmacist    2.75
CPPS Recertification    2.75
Social Work    2.75

Pre-Conference Monday
Physician     5.5
Nursing    5.5
Pharmacist    5.5
CPPS Recertification    5.5
Social Work    5.5

General Sessions
Physician     11.5
Nursing    7.5
Pharmacist    9.5
CPPS Recertification    11.5
Social Work    8.75

View Continuing Education Credits by session here.

Planning Committee

Amanda Norton, MSW, Improvement Advisor, IHI and Quality Improvement Consultant, Center for Quality Improvement and Innovation

Amy Weckman, MSN, APRN, CNP, CPHQ, Project Director, IHI

Angela Zambeaux, Project Director, IHI

Britney Pierre, RN, MAS, BSN, Senior Project Manager, IHI

Catherine Mather, MA, Senior Project Director, IHI

Corinna Parisi, MPH, Senior Project Manager, IHI

Deborah Bamel, MPH, Project Director, IHI

Eddie Turner, Senior Director, IHI

Helen Macfie, Pharm.D, FABC, Executive in Residence, MemorialCare Health System

Jeff Rakover, MPH, Senior Research Associate, IHI

Jeff Salvon-Harman, MD, CPE, CPPS, Vice President, IHI

Jess Perlo, MPH, Senior Project Director, IHI

Jesse McCall, MBA, Senior Director, IHI

Jill Duncan, RN, MS, MPH, Vice President, IHI

Jennifer Lenoci-Edwards, RN, MPH, CPPS, Senior Vice President, IHI

Karen Baldoza, MSW, Vice President, Improvement and Innovation, IHI

Kate DeBartolo, Senior Project Director, IHI

Keziah Imbeah, MSc, Senior Research Associate, IHI

Lauren Macy, Improvement Advisor and Director, IHI

Leslie Pelton, MGA, Vice President, IHI

Lindsay Logan Allen, CHES, Project Director, IHI

Mara Laderman, M.Sc., Senior Director, Innovation, IHI

Marianne McPherson, PhD, MS, Senior Director, IHI

Marina Renton, Mphil, Research Associate, Innovation and Design, IHI

Nikki Tennermann, LICSW, Senior Project Director, IHI

Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI

Paul Howard, MPA, Senior Director, IHI

Poonam Gupta, MBBS, CPHQ, MPH, Improvement Advisor, IHI

Rebecca Steinfield, MA, Improvement Advisor, IHI

Robert Lloyd, PhD, Vice President, IHI

Sarah Blossom, Director of Certification, IHI

Sarah Olver, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement

Shannon Welch, MPH, Senior Director, IHI

Susan Hannah, MSc, Senior Project Director, IHI

Tricia Bolender, MBA, MA, CPCC, Quality Improvement Advisor

Disclosure Statement

Individual presenters have disclosed relevant financial relationships with companies defined as ineligible by ACCME in the Standards for Integrity and Independence in Accredited Continuing Education. These conflicts are noted within the session slide decks and have been mitigated. All other planners (including those listed above), presenters, and staff for this educational activity have disclosed no relevant financial relationship(s) with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used on or by patients.

Commercial Support was received for the IHI Forum from the following companies defined as ineligible by ACCME in the Standards for Integrity and Independence in Accredited Continuing Education:

Blue Cross Blue Shield of Massachusetts (BCBSMA)
Merck for Mothers
Novartis Pharmaceuticals Corporation
Pfizer
Vizient

Fees

In-person: Orlando, FL, USA

General Conference (December 12–13): $1,595

Pre-Conference (December 10): $445

Pre-Conference (December 11): $645

Forum Livestream: $345

Review our Cancellation Policy

Groups of 3 or more benefit from a discounted rate on the full IHI Forum price. Group discounts do not apply to pre-conference registrations.

Group Size	In-Person General Conference Rate
3–50	$1,295 per person
51–100	$1,276 per person
101–250	$1,196 per person
251–500	$1,117 per person
500+	$1,037 per person

If you are registering three or more people, the group rate will automatically apply to your rate. To register a group of 51 or more people, fill out this Group Registration form.

Prices listed are in USD.

Logistics

The IHI Forum will take place at:

Orlando World Center Marriott
8701 World Center Drive
Orlando, FL, USA
32821

Now Booking for 2023

Orlando World Center Marriott Hotel Room Block
IHI Forum attendee room rate: $265 per night (plus taxes)
Book your room

The deadline to book your room as part of the IHI Forum room block is Friday, November 8, 2023. The room block usually fills quickly, book early to secure a spot for the duration of your stay.

Local Hotels

Hotels with Shuttle to Marriot World Center:

Courtyard Orlando Lake Buena Vista in the Marriott Village

Springhill Suites Orlando Marriott

Fairfield Inn & Suites Lake Buena Vista in the Marriot Village

Other Hotels:

Gaylord Palms Resort and Convention Center

Caribe Royale

Buena Vista Suites

Airport Shuttle Service

IHI will provide complimentary shuttle service from the Marriott World Center to Orlando International Airport on the last day of the Forum, Wednesday, December 13, from 12:00 PM to 4:00 PM. Shuttles will depart from the main Convention Center Entrance.

Code of Conduct

View the IHI Forum 2023 Code of Conduct.

Need Help?

IHIForum@ihi.org

Accessibility Information

IHI strives to design events that feel safe, inclusive, and accessible to all. During the Forum we want to create the best experience for everyone. The following information will help you plan your Forum experience and answer questions you may have about accessibility.

Who to contact during the Forum:
If you need assistance while attending, including audio assistance, or picking up a scooter or wheelchair, you can contact us in the following ways:

At the Forum badge pick-up desk, located in
Convention Center Foyer
At the onsite registration desk, located in the
Cypress Rotunda
By email; kkennedy@ihi.org

You can also look out for members of the Forum team who’ll be wearing blue IHI polos and a white name badge.

Breadcrumb

IHI Forum

IHI Forum

Agenda

Pre-Conference Workshops

IHI Forum Topic Tracks

Continuing Education

Continuing Education Breakdown

Planning Committee

Fees

In-person: Orlando, FL, USA

Logistics

Now Booking for 2023

Local Hotels

Airport Shuttle Service

Code of Conduct

Need Help?

Accessibility Information

Related Training

Need Help?