IHI Moving Quality Improvement from Theory to Action
Registration for this offering is now closed. Please fill out the form above to be notified when registration for the next offering opens.
Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.
Please review our Cancellation Policy
*Prices are listed in USD
Did you miss the last info call? Watch the Recording & Review the Slides
Do you have a stalled improvement project you want to push forward? Looking to develop a formal process and engage a team to support an improvement idea? Identified a health disparity and want to close it? Tasked by your supervisor or leader to solve a problem? If you've identified an opportunity for improvement, this course will help you put your ideas into practice.
Join this fast-paced experience to learn how to apply the right tools to your quality improvement efforts with the guidance of our expert faculty. Online lessons will teach the process of improvement and when to use specific improvement tools, assignments will direct you to apply those tools to an ongoing project, and live calls will provide additional examples, case studies, and coaching to drive your improvement project towards results that matter. Calls also provide opportunities to network with and learn from your peers.
This active learning opportunity will extend beyond the virtual experience. As you gain experience with new improvement tools and skills, you will manage your improvement project, apply your learning, and run your own tests of change, from start to sustainability.
This course expands upon these IHI Open School courses, though they are not prerequisites to enroll in the program:
- QI 101: Introduction to Health Care Improvement
- QI 102: How to Improve with the Model for Improvement
- QI 103: Testing and Measuring Changes with PDSA Cycles
- QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools
- QI 105: Leading Quality Improvement
Join us for this project-based learning experience.
Making the Case: Download the Justification Letter to provide high-level information on the Leading Quality Improvement: Essentials for Managers program to your leadership.
Session Agenda
The agenda for the February 2025 offering is available to download:
Download the High-Level Agenda
Course Design
The design of the Moving Quality Improvement from Theory to Action online course with coaching consists of All Learner Calls (live, synchronous calls), and Lessons (asynchronous online assignments). Each lesson will be released 2 weeks ahead of each All Learner Call.
Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
The Moving Quality Improvement from Theory to Action program is approved for a maximum of 10 credits for physicians, nurses, pharmacists, and the Certified Professionals in Patient Safety (CPPS) recertification. This program is approved by NAHQ for a maximum of 10 Certified Professional in Healthcare Quality (CPHQ) continuing education credits.
The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 10 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.
Planning Committee
- Kedar Mate, MD, President and Chief Executive Officer, IHI
- Jesse McCall, MBA, Senior Director, IHI
- Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI
- Samantha L. Thompson, PharmD, CPh, Assistant Professor of Pharmacy, Florida A&M University, College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, Northeast Florida Pharmacy Practice Center
- Catherine Warchal, Program Manager, IHI
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
CE Instructions
To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.
Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.
Already attended?
To view continuing education (CE) credits and session materials:
- Click on the "My IHI" link on the top of this page
- Once you are logged in, click on the "Credits" tab to see CE information.
- Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.
Fees & Scholarships
Registration Rates
Regular Rate: $549 per person
This rate includes all video modules released throughout the online course, three all-learner calls, and the use of all tools and resources.
Scholarships
IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:
- Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
- Critical Access Hospitals
- Independent practices with fewer than 20 physicians
- Hospitals with fewer than 50 beds
- Members of America's Essential Hospitals
- 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
- Ministries of Health
- Faith-based health institutions
To apply for a scholarship, please complete the online Scholarship Application.
Scholarship applications are due by January 10, 2025. Scholarship decisions will be announced by January 17, 2025.
All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.
To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.
Review IHI Cancellation Policy
Logistics
Start Today
- Click on the Register button to login or create an account.
- Visit the IHI Education Platform to view program details and complete your registration for the training.
- Invoices can be found and paid through your My Account section.
Need Help?
Jennifer Wilson
Clinical Nurse Consultant of Safety and Quality
Clinical Nurse Consultant of Safety and Quality
“Comprehensive and easy to understand overview of key principles of quality improvement, including the use of supportive tools to implement activities your practice setting.”
Margaret Alfaro
Senior Manager, Evaluation and Compliance
Senior Manager, Evaluation and Compliance
“Very helpful resources and insights. Course is flexible/quick enough for professionals to add into busy schedules. Can implement concepts/ideas immediately rather than after course is completed.”
Carol Smith
Quality Assurance Coordinator
Quality Assurance Coordinator
“Very well put together course for the beginner, intermediate, or seasoned performance improvement professional. Interesting examples, clear directions, and easy to follow projects make for a worthwhile endeavor.”
Improvement Area: Improvement Capability
Improvement Capability
At the heart of IHI's work is the science of improvement — an applied science that emphasizes innovation, rapid-cycle testing in the field, and spread in order to generate learning about what changes, in which contexts, produce improvements.
Whether in daily work, departmental processes, or across a system, the application of improvement methods can lead to better health outcomes and experiences for our patients, as well as a more effective and joyful workforce.
IHI offers a variety of opportunities for individuals, teams, and organizations to learn improvement methods, including in-person and online programs as well as tools and other resources.

Enhance Your Knowledge and Skills to Build Improvement Capability
Training and Professional Development
Explore learning opportunities to gain fundamental improvement knowledge and skills and build improvement capability
IHI Open School
Build improvement knowledge and skills with IHI Open School online courses

Free Resources and Tools to Help You Build Improvement Capability
Improvement Resources
Explore tools, white papers, publications, insights, and other resources to build your improvement knowledge and skills

Expertise in Improving Health and Health Care
Health Improvement Alliance Europe
Health Improvement Alliance Europe
The Institute for Healthcare Improvement (IHI) Health Improvement Alliance Europe is a coalition of leaders united for change, driven by collaboration, and focused on achieving health and health care results.
The Alliance is an exclusive community dedicated to continuous learning and identification of best practices and new models from within and outside health and health care. The group aims to create new delivery models relevant to European health systems, and achieve the best health and best care at an affordable cost in the face of changing demographics, increasing chronic illness, and economic challenges.
IHI, with its rich history of improving health and health care worldwide for more than 30 years, is uniquely positioned to convene forward-thinking health care organisation leaders in this bold, collaborative learning environment.
The current program year began in October 2024. For more information, please download the 2024–2025 Prospectus.
Bold and Visionary Health Care Leadership
Patients, families, providers, and communities within Europe are looking for bold and visionary health care leaders — leaders who believe that now, perhaps more than ever before, we must change the dialogue about health care.
How will our health and care systems cope with the demands if we do not generate new models of delivery that will improve the health and health care for all of our citizens? This is why a coalition of progressive leaders have formed the IHI Health Improvement Alliance Europe.
Aims and Objectives
To achieve our aim to improve work processes, create new delivery models, disseminate our learning and ideas, and achieve the best health and best care at affordable cost, the Health Improvement Alliance Europe aims to:
- Surface common challenges across and within regions
- Develop a cadre of diverse innovators and encourage innovative thinking
- Leverage each other’s ideas and successes, sharing internationally
- Hone a strong, bold, collective voice
- Learn from past and present networks at IHI and worldwide
An "All Teach, All Learn" Network
Join the IHI Health Improvement Alliance Europe to connect with like-minded colleagues under a philosophy of “all teach, all learn” that can significantly accelerate the knowledge, skills, and experience needed to strive for best health.
- Learn and test new innovations with other leaders, spreading improvements in new systems
- Share ideas and strategies across organisational, regional, and national boundaries
- Create new delivery models relevant to European health systems to achieve the best care at affordable considering changing demographics, increasing chronic illness, and economic challenges
- Meet and connect with like-minded colleagues who strive for the best health; best care; at affordable costs…for everyone.
Alliance Benefits and Fees
Alliance Design and Principles
Alliance Schedule
Cristina Serrão
Lived Experience Ambassador, NHS England
Lived Experience Ambassador, NHS England
"As my work during the pandemic aligned more and more with co-production and quality improvement, I really appreciated the warm welcome from the other members of the Alliance. This sense of belonging has strengthened year on year."
Mathieu Louiset
Innovation and Improvement Officer, PAQS, Belgium
Innovation and Improvement Officer, PAQS, Belgium
"The Alliance has shown us new projects and ways of working during sites visits and has given us opportunities to think together about health care challenges such as connecting finance and quality improvement and increasing joy in work."
Ron Agble
Director of Partnerships and Transactions, Royal Free London NHS Foundation Trust, England
Director of Partnerships and Transactions, Royal Free London NHS Foundation Trust, England
"The Alliance provides not only great ideas, focus, and constructive challenges but also a sense of community. Through the Alliance, Royal Free London has fostered other local and regional partnerships, focusing on a range of topics."
Mandy Op den Oordt
Continuous Improvement & Person-Centered Care, Zuyderland Medical Center, The Netherlands
Continuous Improvement & Person-Centered Care, Zuyderland Medical Center, The Netherlands
"The Alliance gave us the opportunity to learn and connect with progressive leaders in quality improvement and many others in Europe who are facing the same challenges. Reflecting and sharing assets and ideas gives us inspiration and energy to tackle those challenges."
Need Help or Have Questions?
Contact the IHI Health Improvement Alliance Europe Team, email Andreia Cavaco (acavaco@ihi.org)
EmailLeadership Alliance
Leadership Alliance
A Dynamic, Collaborative Learning Community for Health Care Executives and Their Teams
The Institute for Healthcare Improvement (IHI) Leadership Alliance is a dynamic collaboration of health care executives who share a goal to work with one another as well as in partnership with our patients, workforces, and communities to deliver on the full promise of the IHI Triple Aim.
Alliance Members share generously with one another, confident that by collaborating and learning together, we can individually and collectively get better, faster.
At this critical moment, health care needs leaders with the courage to imagine, design, and scale new models of innovation, collaboration, and governance that can push health care beyond its traditional limits.
The Leadership Alliance provides that space for leaders to transform and innovate health care together and we are committed to rebuilding healthcare from the inside out.
The 2025–2026 IHI Leadership Alliance membership year begins in October 2025.
Read the TIME article by Donald. M. Berwick, MD, MPP, FRCP, KBE, IHI President Emeritus, Senior Fellow, and Senior Advisor to the IHI Leadership Alliance, American Health Care Is Broken. Major Hospitals Need to Be Part of the Solution.
Who Should Join
The IHI Leadership Alliance welcomes organizations from across the United States — health care organizations and systems, primary care organizations, professional and hospital associations, industry groups, and others — that believe that sharing and learning with each other and partnering with patients, workforces, and communities can help us individually and collectively reimagine and redesign health and health care, better and faster.
We recommend organizations:
- Have commitments from the highest levels of organizational leadership that delivering on the full promise of the Triple Aim is of strategic importance
- Are willing to share generously and commit the time and resources required to meaningfully engage in developing, testing, implementing, and measuring care redesign efforts
- Are fully committed to moving from talking to doing, from aspiring to achieving
Leadership Alliance Membership Benefits
- Unmatched senior leadership engagement across all Alliance virtual programming and communications, described by current members as the most distinctive and valuable benefit: the opportunity to meaningfully engage diverse leaders from across their own organizations in high-impact conversations that not only inform local strategy but also elevate local expertise to influence the broader network.
- Other leaders and staff are encouraged to join in for specific initiatives relevant to their area of focus — there’s flexibility so that each member organization broadly extracts the greatest benefit and growth.
- Up to 4 participants at each Alliance in-person event.
- Participation in a special Networks Reception and Executive Leadership Summit at the IHI Forum.
- Invitation into emerging collaborations across the IHI global community.
- 15% discount on IHI Forum enrollment and IHI Open School subscriptions. The discount is automatically extended to anyone within a Leadership Alliance member organization. The organization can be assigned and updated within the IHI account user profile.
- One complimentary membership to IHI Chief Quality Officer (CQO) Network.
Leadership Alliance Enrollment Fees
The cost for one year of participation is $45,000, which includes participation for one entire organizational team.
The 2025–2026 membership year of the IHI Leadership Alliance begins in October 2025. To learn more about the Alliance and how your organization can join this remarkable group of health care innovators, please email David Coletta (dcoletta@ihi.org).
Partial scholarships are available for:
- State hospital associations
- Federally qualified health centers
- Safety net organizations
- Primary care organizations
- Other select stakeholders
The IHI team welcomes a conversation to discuss your eligibility for scholarships.
IHI may, in its discretion, cancel, postpone, or otherwise modify this event at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the event, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the event, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to Coronavirus before incurring travel, lodging, and other costs related to this event.
Leadership Alliance Prospectus
Download the IHI Leadership Alliance Prospectus to learn more about the Alliance and how your organization can join this remarkable group of health care innovators.
Download Prospectus
Current Schedule
Leadership Alliance Resources and Publications
Chapy Venkatesan, MD
Chief Quality and Safety Officer, Inova Health System
Chief Quality and Safety Officer, Inova Health System
“The Alliance is one of my 'happy places.' It is a group for which there is no hierarchy. You don’t feel like you are going out on a limb when you ask a question, and the group always appreciates when you share your own challenges, journey, and solutions. The Alliance’s judgment-free space allows for free collaboration that drives results and gives me joy.”
Lisa (Elizabeth) Joyce Freeman
Executive Administrator, Stanford Medicine Center for Improvement
Executive Administrator, Stanford Medicine Center for Improvement
“The Leadership Alliance is such a blessing and refuge in these unprecedented times.”
James Moses, MD, MPH
Chief QSE Officer, Corewell Health
Chief QSE Officer, Corewell Health
“The most valuable part of the IHI Leadership Alliance is providing a community of like-minded organizations that share best practices and push on finding new ways to improve outcomes for patients and communities.”
Need Help or Have Questions?
Contact the Leadership Alliance Team, email David Coletta (dcoletta@ihi.org)
Email