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IHI Quality Leaders Professional Development Programme


The health and well-being of the IHI community is our top priority. Please read IHI's COVID-19 vaccination policy before registering for any IHI course or conference with an in-person component.


​Apply Global Best Practices to Quality Management Across Systems

If you are ready to be responsible for quality at the highest levels of your organisation, the Institute for Healthcare Improvement (IHI)’s Quality Leaders Professional Development Programme, beginning 6 September 2022, will help you develop and refine the skills you need. Whether you’re a Chief Quality Officer (CQO) already or in a quality leadership role with aims to advance, this ​professional development programme will enable you to develop the executive leadership skills required to put quality and safety at the top of the priority list for your organisation.  

This programme will share best practices, case studies, and real-world experience of leading for quality to enable participants to build skills and knowledge through facilitated exercises and project-based learning. As a leader with responsibility for quality, you will need to engage and partner with your Board and senior leadership colleagues. You will need to design an approach and infrastructure to support the delivery of high quality, continuously improving care, improving what matters for your local population.

​What You'll Learn

As part of your participation in this programme, the IHI team will: 
  • Lead you through a framework to help your organisation and your board focus on quality as a system 
  • Coach you on strategically planning for quality and how to design rigorous system-wide improvement initiatives 
  • Advise you on sustaining and managing gains while engaging your people 
  • Help you to create the infrastructure that enables people at all levels to manage, assure and improve quality it all to happen 
 
Over the course of 10 months, which will consist of two in-person sessions in London, UK, and monthly virtual calls, the programme will offer you: 
 
  • Project-based learning to help you establish an effective quality management system built on quality planning, quality control, quality assurance, and quality improvement 
  • Real-world examples of best practices, approaches, and methods to apply in your own setting 
  • A grounding in improvement science and the latest methodologies for leading quality across an organisation 
  • Case studies and advice from executive leaders about how they are leading this work across diverse organisations — and how you can, too  
  • A unique network of quality leader peers for support during the course and after you return home 

Who Should Attend

Consider registering for this programme* if you are one of the following roles: 
 
  • Executive or Senior Leader with responsibility for quality 
  • Chief Executive Officer or Board Chair interested in deepening knowledge and experience in whole system quality  
  • Current CQO who is looking for a best-practice framework for leading quality 
  • Quality leader who would like to prepare to become a CQO in the future 
​*This programme will feature international experts in quality and safety, including those in the United Kingdom (UK), and is suitable for UK, European, Australian, and Canadian executives. US-based leaders can register for the next US offering of the Chief Quality Officer Professional Development Program.