Resources

​Resources and tools focused on the IHI Triple Aim (health of populations, experience of care, lower costs), population health, populations management, and more.

Videos
How Can Providers Help Create Health Equity?
Dr. Don Berwick talks about where health providers can start in promoting health equity.
Why Does Health Equity Matter to You?
Dr. Don Berwick discusses why health equity is important to him personally.
What One Thing Would You Do to Create Health Equity?
Health disparities expert David R. Williams discusses the most important change that could create health equity.
How Can Health Care Promote Health Equity?
Health disparities expert David R. Williams discusses the role of health care and other factors to create health equity.
How Can Providers Reduce Unconscious Bias?
Health disparities expert David R. Williams discusses promising strategies to reduce implicit bias against people of color and other minority groups.
Does Racism Play a Role in Health Inequities?
Health disparities expert David R. Williams explains how racism — including implicit bias — plays a role in health inequities.
Why Haven’t We Made More Progress on Health Equity?
Health disparities expert David R. Williams explains the progress and challenges in reducing health inequities in the United States.
What Is Health Equity, and Why Does It Matter?
In this short video, health disparities expert David Williams defines health equity and the impact of health disparities on people of color.
What Is an Age-Friendly Health System?
The number of older adults, individuals age 65 and older, in the United States is growing rapidly. And as we age, care often becomes more complex. Health systems frequently are not prepared for this complexity, and older adults suffer a disproportionate amount of harm while in the care of the health system.
Re-envisioning Care for People with Involved Disabilities: Benefits and Challenges of Home-Based Primary Care
Providers and patients explore the importance of expanding primary care beyond the walls of the clinic, particularly when it comes to reaching people with involved disabilities.
Re-envisioning Care for People with Involved Disabilities: Creating Culture Change
Patients and providers share how the traditional medical model puts the clinician at the center, whereas the needs of a person living with disabilities is better met by an independent living model built around them. We’ll explore how one practice infused the values and principles of independent living into daily practice by embedding them in hiring, orientation, training, and coaching.
Re-envisioning Care for People with Involved Disabilities: Redesigning Primary Care
Anna, a woman who has become increasingly debilitated and isolated. The failure of the traditional medical system to respond to Anna’s needs is contrasted with a team-based approach in which home-based primary care is combined with an array of critical services that address her medical, social, behavioral, and physical functioning needs.
Re-envisioning Care for People with Involved Disabilities: Shifting the Paradigm
People with involved disabilities share the barriers they face in accessing primary care in traditional settings. The foundation for building a primary care delivery system that is accessible and responsive, they’ll explain, requires a different set of values.
What If You Take a Complex Clinical Challenge to the Community?
Solving the challenge of a high stillbirth rate in Scotland is not simply about getting obstetricians to improve. “It’s a multidisciplinary problem,” says Jason Leitch.
What Is Bias, and What Can Medical Professionals Do to Address It?
Anurag Gupta, founder and CEO of Be More America, offers training to health care providers on how to overcome implicit bias.
What Are the Harms of Not Addressing Bias in Health Care?
Implicit bias is an unconscious pattern of thought that disadvantages certain groups of people based on negative stereotypes. It can harm patients in the course of health care delivery, and it harms the health care industry.
How Does Implicit Bias Affect Health Care?
Implicit bias is an unconscious pattern of thought that can disadvantage people of color and people from other marginalized groups. How does it affect health care?
Why Work with Underserved Populations?
IHI Senior Technical Director Dr. Sodzi Sodzi-Tettey explains how quality improvement can bring significant change to health care in low-income communities.
Why Should Health Systems Address Social Needs?
Deputy Director of the Disparities Solutions Center at Massachusetts General Hospital, Aswita Tan-McGrory discusses why health systems need to address social needs.
Why Does Health Equity Matter?
In this video, Dr. Reede explains how health equity relates to the role of health care providers, describes how privilege affects discussions of health equity, and offers advice to students and professionals who are interested in working to reduce disparities between populations.
Why Should Clinicians Focus on Population Health?
Holly Oh, a pediatrician at The Dimock Center in Boston, looks back on a memorable patient encounter from almost a decade ago.
How Can We Define “Quality” in Health Care?
In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.
How Can Asset Mapping Improve Community Health?
Dr. Marilu Bintz explains how asset mapping can help health care organizations improve community health.
How Does HealthPartners Reduce Health Disparities?
Dr. Beth Averbeck explains HealthPartners’ strategy for reducing ethnic, racial, and socioeconomic disparities in care.
Why Is It Important to Reduce Disparities?
Dr. Beth Averbeck explains why HealthPartners works to reduce racial and economic disparities between patient populations.
What Is an “Upstreamist” in Health Care?
In a new IHI Open School short, Rishi Manchanda, MD, MPH, Founder of HealthBegins, uses a parable to explain why we need more “upstreamists” in health care.
Mistrust of the Health System
Mistrust of health care systems is one of the causes of health care inequities in the United States. In this video, Rev. Bobby Baker explains what drives this mistrust.
How Can Organizations and Communities Partner?
Marilu Bintz, MD, MBA, FACS; Vice President of Gundersen Health System in La Crosse, Wisconsin

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