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How Can Primary Care Be More Fulfilling?
Primary care suffers from a lot of problems, says physician executive Douglas Eby. Clinicians often have to work too quickly to get to know their patients, which makes for unfulfilling work and an ineffective care model. At Anchorage-based Alaska Native Medical Center, however, things are different.
Jan 10, 2019
Why Is Providing Better Care at a Lower Cost So Important Right Now?
Neel Shah, MD, MPP, an obstetrician/gynecologist at Beth Israel Deaconess Medical Center, has been passionate about reducing costs and waste in the health care system since he started practicing. Why has the time come for value-based care? And what’s one easy way to identify waste in a system?
Apr 11, 2018
What If We Flipped the Patient Discharge Process?
At Sheffield Teaching Hospitals in the United Kingdom, an improver came up with the idea of assessing frail elder patients’ needs in patients’ homes instead of at the hospital. One PDSA cycle led to another, and another. Eventually, 10,000 patients got home 3 to 4 days faster in one year.
Nov 13, 2017
How Can You Apply Clinical Skills to QI?
MIT senior lecturer and IHI Senior Fellow Steve Spear explains why he thinks seven steps needed to care for patients are essentially the same as those needed to fix systems of care. He also shares common trouble areas and gives an example of a successful improvement.
May 26, 2017
Can Equitable Care Improve the Bottom Line?
Deputy Director of the Disparities Solutions Center at Massachusetts General Hospital, Aswita Tan-McGrory, explains the business case for addressing health care disparities.
May 26, 2017
How Can Clinicians Balance Overuse and Fears of Litigation?
Neel Shah, MD, MPP, an obstetrician/gynecologist at Beth Israel Deaconess Medical Center, has been passionate about reducing costs and waste in the health care system since he started practicing. Why has the time come for value-based care? And what’s one easy way to identify waste in a system?
May 26, 2017
How Can You Identify and Confront Workarounds?
What are workarounds? Why are they bad? How do we avoid them? MIT senior lecturer and IHI Senior Fellow Steve Spear explains.
May 26, 2017
Escape Fire: Two Stories about US Health Care
In this clip* from Escape Fire: A Fight to Rescue American Healthcare, you will hear about two patients trying to navigate the US health care system.
May 26, 2017
How Can We Define “Quality” in Health Care?
In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.
May 26, 2017
What Are the Biggest Challenges Facing Your Health System?
What's the single biggest challenge the US health care system will face within the next five to ten years? We put the question to a doctor, a nurse, a professor, a student, a hospital CEO, and a patient.
May 25, 2017

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