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• WIHI: Improvement and Innovation in Times of Crisis
  March 24, 2020 | What does it look like to innovate, improve, and solve problems at warp speed?
• WIHI: How to Speak So Leaders Will Listen
  February 21, 2019 | How much thought and preparation go into how you pitch new ideas and initiatives to leaders in your organization? If you've been frustrated by lack of support or buy-in from a leader, it's possible that you did not win that person over at the start.
• WIHI: What's in a Name? Health Care's Chief Quality Officer
  January 25, 2018 | A health care system's Chief Quality Officer oversees efforts to create and sustain transformative change on multiple fronts, including patient and worker safety, overall quality of care, moving from volume to value, and more.
• WIHI: Discovering Your Way to Greatness
  December 21, 2017 | Steve Spear speaks to an audience at IHI's National Forum, drawing on his own life experience and work with multiple industries to point out that better ways to do things are within reach.
• WIHI: Breaking the Rules: Lessons from IHI’s Leadership Alliance
  April 7, 2016 | What are the rules that both staff and patients continue to run up against? Why do some rules persist, interfering with a more optimal care experience, even after they’ve been relaxed or retired? Are some rules misinterpreted, and still others more like myths that live on just because “we’ve always done it this way”?

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• Organizational Trustworthiness in Health Care
  The Institute for Healthcare Improvement partnered with the American Board of Internal Medicine Foundation to identify key organizational-level drivers and change ideas that repair, build, and strengthen trust between health care organizations and clinicians, and between health care organizations and the communities they serve. This report describes a theory of how to repair, build, and strengthen trust, presented as a three-step approach with specific change ideas and associated measures for improvement.
• Getting Serious about Producing Health: The Ten Teams Challenge
  In this article, Dr. Don Berwick makes the case that every US hospital and integrated health system with the means to do so should immediately establish and support Ten Teams, focused on 10 social influences on health in the region served by the organization.
• Addressing Institutional Racism in Healthcare Organizations
  This article presents strategies in five core areas to guide health care leaders as they seek to address institutional racism in their organizations.
• Leading Quality Across a System
  This article describes five core drivers for effective health care chief quality officers (CQOs) in their role of overseeing and aligning quality efforts within and across health care systems.
• Invite the Next Generation to Lead
  Reflecting on lessons from 10 years of the IHI Open School, this article shares five practical ideas for how can health care organizations can engage the next generation of health professionals as powerful change agents and leaders.

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• Organizational Trustworthiness in Health Care
  The Institute for Healthcare Improvement partnered with the American Board of Internal Medicine Foundation to identify key organizational-level drivers and change ideas that repair, build, and strengthen trust between health care organizations and clinicians, and between health care organizations and the communities they serve. This report describes a theory of how to repair, build, and strengthen trust, presented as a three-step approach with specific change ideas and associated measures for improvement.
• Getting Serious about Producing Health: The Ten Teams Challenge
  In this article, Dr. Don Berwick makes the case that every US hospital and integrated health system with the means to do so should immediately establish and support Ten Teams, focused on 10 social influences on health in the region served by the organization.
• Addressing Institutional Racism in Healthcare Organizations
  This article presents strategies in five core areas to guide health care leaders as they seek to address institutional racism in their organizations.

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• Is Your Board Effectively Overseeing Quality?
  This article gives an overview of IHI's Framework for Effective Board Governance of Health System Quality and recommends three guiding principles to build improvement knowledge and capacity among board members.
• WIHI: New Guidance for Governance of Health System Quality – What Trustees Should Know and Do
  January 17, 2019 | Is there a better way for boards to fulfill their mandate of ensuring health systems live up to theirs on quality?
• Framework for Effective Board Governance of Health System Quality
  This white paper presents an actionable framework with the core processes needed for effective board governance of all dimensions of health system quality; an assessment tool; and support guides for three central knowledge areas for trustee oversight of quality.