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IHI Finding and Creating Joy in Work


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​An epidemic of burnout among health care professionals is affecting quality, safety, and health care system performance. To help reverse the worrying trend, the Institute for Healthcare Improvement (IHI) partnered with experts around the world to create Finding and​ Creating Joy in Work beginning April 6, 2022. This ​​online course with coaching is full of new thinking, resources, strategies, frameworks​, and solutions will help workforces truly thrive — not just survive. ​

The learning format of this online course includes six weeks of biweekly video content, three all-learner calls, and an opportunity for added coaching​. The course will share proven quality improvement (QI) ​​methods to create a positive work environment that fosters camaraderie, meaning, choice, and equity, and ensures the commitment to delivering high-quality care, ev​en in stressful times. ​

Start Improving Staff Well-being​ Today ​​​

It's clear that leaders and care ​teams are often challenged to find a way to move from their​ current state  too often, widespread burnout  to “joy in work.” Jessica Perlo, MPH, a Director at IHI, shares four steps you can take now​ to help your staff find joy and meaning in their work. Jessica is a co-author of IHI’s white paper, IHI Framework for Improving Joy in Work. ​​

Download the White Paper ​​         

What You Will Learn

After completing this ​virtual​ course, you will be able to:

  • Recognize the value of increasing joy in work at your organization
  • Discuss key leadership behaviors that raise staff engagement and improve joy
  • Discuss joy in work with staff using a "what matters to you" framing
  • Identify how behaviors that increase joy in work improve patient safety and other outcomes
  • Identify and test at least two changes in your organization that will lead to greater joy in work
  • Identify at least two measures you can use to determine if joy in work is increasing at your organization ​

 Learn more about key course dates​​.​

Who Should Attend     

​This virtual course is open to participants in any health care ​discipline who are interested in using QI methods to foster joy in work, including:

  • Leaders
  • Managers
  • Administrators
  • Clinicians and their care teams
  • Anyone responsible for organizational outcomes in quality, safety, patient experience, staff satisfaction, and f​inancial results​​