Patient Safety

Our goal: Work with countries, regions, organizations, and individuals to build safety into every system of care, ensuring that patients receive the safest, most reliable care across the continuum. More >>

In the Spotlight

​Are You Ready to Pursue Reliability?
Take our quick quiz to gauge how reliable your system of care is and receive a list of recommendations and resources.

Continuous Improvement of Patient Safety
A new report from The Health Foundation makes the case for change in the UK’s National Health Service, but the lessons are applicable for any health care organization seeking to improve patient safety. The report offers resources for individual improvers, leaders, and government. In the foreword written by Don Berwick, IHI President Emeritus and Senior Fellow, he stresses that the next frontier for improving safety requires us to ask ourselves “Who do we want to be?”

Survey of UK Practices Finds Gaps in Test Results Communication
This recent article in BMJ Quality & Safety discusses the results of a survey conducted across England to better understand the current state of the communication of test results to patients. The authors found that the default method for communication of normal results required patient initiated follow-up in 80 percent of practices; in 40 percent of practices, patients also had to telephone to learn about abnormal results. Join IHI’s upcoming program, Building Reliable Systems to Avoid Delays in Diagnosis, to learn about building reliable processes for test results and more.

Medication Reconciliation Resources
Medication reconciliation continues to bubble up as a major safety issue across all care settings. See IHI’s Medication Reconciliation to Reduce Adverse Drug Events resource page for a How-to Guide and other tools and publications.

Upcoming Educational Programs

27th Annual National Forum on Quality Improvement in Health Care
Decem​ber 6-9 | Orlando, FL

Building Reliable Systems to Reduce Delays in Diagnosis
Begins January 12

Patient Safety Executive Development Program
March 3-9 | Cambridge, MA

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