Patient Safety

Our goal: Work with countries, regions, organizations, and individuals to build safety into every system of care, ensuring that patients receive the safest, most reliable care across the continuum. More >>

In the Spotlight

Reducing Patient Harm from Diagnostic Error
This New England Journal of Medicine Perspective hails the new IOM report, “Improving Diagnosis in Health Care,” for bringing new urgency to the problem of diagnostic error, one of the most widespread and harmful issues to affect patient safety. For more on improving diagnosis, join the December 1 WIHI with one of the article’s authors, Mark Graber. And consider joining IHI’s upcoming web-based training, Building Reliable Systems to Reduce Delays in Diagnosis.

Are You Ready to Pursue Reliability?
Take our quick quiz to gauge how reliable your system of care is and receive a list of recommendations and resources.

Continuous Improvement of Patient Safety
A new report from The Health Foundation makes the case for change in the UK’s National Health Service, but the lessons are applicable for any health care organization seeking to improve patient safety. The report offers resources for individual improvers, leaders, and government. In the foreword written by Don Berwick, IHI President Emeritus and Senior Fellow, he stresses that the next frontier for improving safety requires us to ask ourselves “Who do we want to be?”

Survey of UK Practices Finds Gaps in Test Results Communication
This recent article in BMJ Quality & Safety discusses the results of a survey conducted across England to better understand the current state of the communication of test results to patients. The authors found that the default method for communication of normal results required patient initiated follow-up in 80 percent of practices; in 40 percent of practices, patients also had to telephone to learn about abnormal results. Join IHI’s upcoming program, Building Reliable Systems to Avoid Delays in Diagnosis, to learn about building reliable processes for test results and more.

Upcoming Educational Programs

27th Annual National Forum on Quality Improvement in Health Care
Decem​ber 6-9 | Orlando, FL

Building Reliable Systems to Reduce Delays in Diagnosis
Begins January 12

Patient Safety Executive Development Program
March 3-9 | Cambridge, MA

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