Patient Safety

​​​​​​​​​​​Our goal: To advance a total systems approach to safety around the world. Together with like-minded health care leaders, organizations, practitioners, and patients, IHI drives innovative thinking and bold leaps forward that none of us could achieve on our own. More >>

In the Spotlight

COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience
In this article, the authors draw on experience with responding to severe acute respiratory syndrome (SARS), H1N1 influenza, and the 9/11 World Trade Center disaster to summarize best practices for fostering organizational resilience in the COVID-19 era.

How Planning for Failure Can Make Telehealth Safer
This recent IHI blog post discusses using Failure Modes and Effects Analysis to improve telehealth visits.

Reducing the Risk of Diagnostic Error in the COVID-19 Era
There is an increased risk of diagnostic error as we manage through the pandemic. In this Journal of Hospital Medicine article, Tejal Ganhdi and Hardeep Singh propose a new typology of diagnostic errors of concern in the COVID-19 era.

Safely Caring for Older Adults with Non-COVID-19 Conditions at Home
This blog post outlines key steps to help keep older adults out of the hospital for non-COVID-19 conditions while caring for them safely at home.

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