Patient Safety

Our goal: Work with countries, regions, organizations, and individuals to build safety into every system of care, ensuring that patients receive the safest, most reliable care across the continuum. More >>

In the Spotlight

How to Avoid Patient Safety Burnout
Our colleagues in Scotland have seen dramatic improvements in patient safety. When we asked one leader of that work, Dr. Kevin Rooney, how he helps the teams he works with avoid burnout, he says, "Instead of asking, ‘How can we engage clinicians in the organization’s quality and safety agenda?’ let’s reframe the question to ask clinicians, ‘What is your quality and safety agenda?’”

Why Should Providers Talk to Patients after Adverse Events?
In this short video from the IHI Open School, Helen Haskell discusses how talking to patients after adverse events is an obligation and the ultimate sign of professionalism. Helen is the mother of Lewis Blackman, a 15-year-old boy who died from medical error, President of Mothers Against Medical Error, and a member of the IHI Board of Directors.

What Makes SBAR So “Sticky”?
The SBAR communication framework is among the most popular topics on the IHI website. What makes this simple framework such a favorite? Read about the enduring appeal of SBAR and then download the SBAR Toolkit.

Berwick Discusses Rate of Harm in the US
In this recent Boston Public Radio interview, Don Berwick, IHI President Emeritus and Senior Fellow, discusses the recent BMJ article, which identified medical harm as the third leading cause of death in the United States.


Upcoming Educational Programs

WIHI: Five Practical Strategies for Managing Successful Improvement Projects
June 30, 2016 | 2-3 PM ET

SNF Trigger Tool: Measuring Patient Harm in Skilled Nursing Facilities
Begins August 10, 2016 | IHI Virtual Expedition

Patient Safety Executive Development Program
September 8-14, 2016 | Cambridge, MA

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