Person- and Family-Centered Care

​Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Providing Safe, High-Quality Maternity Care in Rural US Hospitals
A new IHI Innovation Report examines the challenges and gaps that rural health care organizations in the US face; presents a synthesis of published evidence and effective approaches developed by clinicians and leaders; and describes potential strategies for providing safe, high-quality maternity care in rural areas.

Ellen Goodman Talks Alzheimer's Disease and Dementia
The Conversation Project's Ellen Goodman and her mother spoke about everything except one thing: how her mother wanted to live at the end of her life. In a short video, Ellen shares her personal experience of caring for her mom who had dementia. “I didn’t know how important it was to have these conversations early.”

Trauma-Informed Care May Ease Patient Fear, Clinician Burnout
This JAMA article describes an approach to help clinicians recognize trauma symptoms, navigate complex patient interactions, and deescalate a situation when a patient becomes agitated. The article explores several examples of how this approach is improving patient and provider experiences. Trauma-informed care is one strategy described in the new IHI White Paper, Improving Behavioral Health Care in the ED and Upstream.

Address Clinical Inequities to Improve Health Equity for All
The IHI guide, Improving Health Equity: Eliminate Racism and Other Forms of Oppression, provides strategies and tips to help health care organizations understand how clinical operations contribute to equitable care (or not) in order to address gaps, particularly for marginalized populations. Join IHI for the Pursuing Equity Learning and Action Network that begins in May.

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