Person- and Family-Centered Care

​​​​Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Data Reveals Opportunity to Improve EHRs to Support Age-Friendly Health Systems
Researchers conducted a national hospital survey to measure adoption of EHR functions that support care for older adults, focusing on structured documentation of the 4Ms Framework of Age-Friendly Health Systems (What Matters, Medication, Mentation, and Mobility) and electronic health information exchange/communication with patients, caregivers, and long-term care providers.

Driving the Urgent Need to Improve Nursing Home Care
Clinicians and staff caring for nursing home residents are learning from the COVID-19 pandemic that has tragically impacted many lives. Participants in IHI’s COVID-19 Rapid Response Network for Nursing Homes have created a driver diagram and change package that offer pragmatic solutions to problems caused or exacerbated by the pandemic.

A Data-Driven Approach to Addressing Racial Disparities in Health Care Outcomes
This HBR article describes lessons from Brigham Health in Boston to develop a robust data infrastructure to understand the differential impact of COVID-19 on patients and staff, use data dashboards to inform hospital operations and infrastructure, and design strategies to reduce harm caused by racism and other forms of structural discrimination.

Creating Whole System Redesign of Rural Maternal Health Systems
This IHI Blog post shares strategies for working with BIPOC living in rural areas to co-design a new care and support system, which would drive toward better and more just maternal and infant health outcomes and serve as a model for other communities across the US.

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