Person- and Family-Centered Care

​​​​Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Testing Virtual Ways to Support New Mothers
To ensure women giving birth have access to support in this time of coronavirus and physical distancing, community-based organizations are exploring ways to meet their needs using a variety of free video conferencing platforms.

Safely Caring for Older Adults with Non-COVID-19 Conditions at Home
Since older adults are at highest risk for severe disease and death from COVID-19, it is critical to keep them away from where they could be exposed. This IHI Blog post shares key steps to help keep older adults out of the hospital for non-COVID-19 conditions while caring for them safely at home.

3 Lessons COVID-19 Teaches about Addressing Health Equity

With disproportionate data on people of color sickened or killed by COVID-19 in the US and elsewhere, expert panelists on a recent IHI Virtual Learning Hour described actions to address health inequities during the current crisis and beyond.

COVID Ready Communication Playbook
This communication toolkit from VitalTalk provides practical advice for health care professionals on how to discuss difficult topics related to COVID-19 with patients and families. The resources are available in multiple languages.

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