CPPS Review Courses

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Institute for Healthcare Improvement (IHI) offers review courses to experienced patient safety professionals who plan to take the Certified Professional in Patient Safety (CPPS) examination. This course can help participants prepare for the exam by reviewing domain content areas and test-taking strategies.

These courses are not required to pass the certification exam. Participation in any of these courses does not guarantee a passing score on the certification exam.​​​​

Upcoming CPPS Review CoursEs

​Date ​Format ​Fees and Registration

​July 21, 2022
10:00 AM – 5:00 PM ET

​Live webinar


Register here

You can also take the CPPS Review Course on demand whenever you like. Details​ here.

Agenda: July 21, 2022

​Time (all times ET)


​10:00 AM - 10:05 AM ​Welcome and introductions
​10:05 AM - 11:10 AM ​Culture
​11:10 AM - 12:25 PM ​Measuring and improving performance
​12:25 PM - 12:50 PM  ​Break
​12:50 PM - 2:05 PM ​Patient safety risks and solutions
​2:05 PM - 2:15 PM ​Break
​2:15 PM - 3:30 PM ​Systems thinking and human factors analysis
​3:30 PM - 3:40 PM  ​Break
​3:40 PM - 4:40 PM  ​Leadership​
​4:40 PM - 5:00 PM ​Q​&A and wrap up


​​Sheri Herner headshot photoSheri Herner, PharmD, MHSA, BCPS, FCCP, CPPS, is a Medication Safety and Quality Coordinator at Kaiser Permanente Colorado, and she supports patient safety initiatives across the Kaiser Permanente program. She received her Bachelor of Science in Pharmacy and Doctor of Pharmacy degrees from the University of Toledo, completed a Family Medicine Specialty Pharmacy Residency at St. Louis College of Pharmacy, and earned a Master of Science in Health Services Administration and a graduate certificate in Quality and Patient Safety from Regis University. Dr. Herner also holds a Black Belt in Lean Six Sigma methodology. She possesses faculty appointments at the University of Colorado Skaggs School of Pharmacy and Pharmaceutical Sciences and Regis University School of Pharmacy. She has practiced in academic, ambulatory care, and inpatient settings. Dr. Herner’s areas of interest include culture of safety, safety event reporting, and process improvement. She has published peer-reviewed articles and presented on topics related to patient safety, risk management, safety culture, clinical informatics, and medication safety.

John Hertig headshot photo
John B. Hertig, PharmD, MS, CPPS, is Vice-Chair and an Associate Professor of Pharmacy Practice in the Butler University College of Pharmacy and Health Sciences. He received his Bachelor of Science in Pharmaceutical Sciences and Doctor of Pharmacy degrees from Purdue University. He completed a PGY1 pharmacy practice and PGY2 health-system pharmacy administration residency at The Ohio State University Medical Center and also obtained a master’s degree in Health-System Pharmacy Administration from The Ohio State University. Dr. Hertig has lectured and published on a variety of leadership, administration, patient safety, and health policy topics, and is a member of the Editorial Advisory Board for The Joint Commission Journal on Quality and Patient Safety. He holds various national and international appointments, including advisory roles with the US Food and Drug Administration and the International Pharmaceutical Federation, where he is also Vice President of the Americas for the Hospital Pharmacy Section. Dr. Hertig is a member of the Board of Directors for the Alliance for Safe Online Pharmacies – Global (ASOP), where he leads efforts to reduce the patient safety impact of illegal and counterfeit online drug distribution worldwide. He was awarded the ASOP Global Patient Safety Champion Award in 2018. He has served as President of the Indiana Society of Health-System Pharmacists and is a Past Chair of the Council on Public Policy for the American Society of Health-System Pharmacists. Dr. Hertig received the Glen J. Sperandio award, honoring the Indiana Health-System Pharmacist of the year, the “Excellence in Innovation” Award, and the Medication Safety Pharmacist of the Year award in the State of Indiana.

Kara Lyven headshot photo
Kara Lyven, MBA, CPPS, is the Executive Director for Patient Safety at Duke University Hospital. She provides oversight and operational leadership for the hospital’s patient safety program. She works collaboratively with hospital leadership to advance safety culture and the organization’s commitment to zero harm through evolving systems, processes, event analyses and trainings. A key focus of Lyven’s professional role is recognizing the interconnectedness of human error, system design and safe choices in every day clinical work. Lyven joined Duke in 2016 as a Senior Patient Safety Associate and previously served as the Director of North Carolina Hospital Association’s (NCHA) Patient Safety Organization. She gained extensive experience as a Patient Safety and Quality Improvement Specialist for a 452 bed hospital in upstate NY and has served as a Regulatory Safety Associate at Pfizer in Manhattan. Lyven holds a bachelor’s degree in Neuroscience and an MBA in Pharmaceutical Studies. In addition to being a Certified Professional in Patient Safety (CPPS), she is a TeamSTEPPS Master Trainer, is Green Belt trained, and has served on multiple Patient & Family Advisory Committees as a strong patient advocate.


IHI is excited to offer 20 new scholarships that include full coverage for the fees of:
  • Online CPPS Review Course
  • CPPS Practice Exam
  • CPPS credentialing exam
Any professional working in or around health care who is able to demonstrate need is encouraged to apply. Applicants must also possess academic and professional experience at one of the following levels:
  • Baccalaureate degree or higher, plus three years of experience (includes time spent in clinical rotations and residency programs) in a health care setting or with a provider of services to the health care industry
  • Associate degree or equivalent plus five years of experience (includes time spent in clinical rotations) in a health care setting or with a provider of services to the health care industry​
For details about these scholarships and to apply, please visit our application webpage.

Cancellation Policy​

​​All cancellation requests may be submitted in writing at CPPS@ihi.org​. Requests received 72 hours (3 business days) in advance of the scheduled start time will receive a full refund. Refund requests submitted less than 72 hours (3 business days) in advance of the scheduled start time will be ineligible for a refund.​

About Certification

The CPPS credential distinguishes health care professionals who meet the competency requir​ements in the areas of patient safety science and human factors engineering, and who demonstrate the ability to apply this knowledge to effectively plan and implement patient safety initiatives.

​More than 5​​,000 health professionals have become certified since the CPPS credential was introduced in 2012. Learn more about certification.​​​​