​Person-Centered Care is a featured track at the 2019 IHI National Forum​.

Person- and Family-Centered Care

​Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Ministry Teaches People How to Plan for the End of Life
A Boston-based church created a three-part ministry designed to lead their congregation in having conversations about end-of-life care wishes. This program, both practical and spiritual, aligns with the church's commitment to health and wellness.

How to Build Will to Improve Health Equity: Understand Your Context
Learning what defines equity and why it matters is essential to creating an environment that puts equity front and center. An excerpt from IHI’s new guide, Improving Health Equity: Make Health Equity a Strategic Priority, describes how some organizations are trying to better understand their communities to build will to address inequities.

How to Make Every Day “What Matters to You?" Day
In an IHI Blog post, Susan Edgman-Levitan shares the personal experience that led to the groundbreaking idea of asking patients "What matters to you?" She also shares how to counter skepticism among clinicians about putting “What Matters” into practice.

Careful and Kind Care Requires Unhurried Conversations
The authors of a NEJM Catalyst article discuss the importance of unhurried conversations between patients and providers to achieve high-quality, safe, effective care. The article includes a preliminary model of the determinants and consequences of unhurried conversations developed by the Mayo Foundation.

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