Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Being a Patient-Centered Organization Is an Ongoing Pursuit
To make care more person centered and family oriented, health care organizations have used various methods to engage and partner with patients and family members. This blog post explores the benefits and potential pitfalls for engaging patients without a plan for using engagement to drive meaningful change.

Three Success Factors for an Effective Patient and Family Advisory Council for Quality
Within the first 18 months of Memorial Sloan Kettering Cancer Center (MSK) establishing a Patient and Family Advisory Council for Quality (PFACQ), the Council had already made significant progress and managed to engender deep, authentic, and impactful involvement by patients and caregivers. This NEJM Catalyst article describes the model and attributes the success to three main factors: the diversity of the PFACQ’s membership, institutional transparency, and MSK’s openness to patient-driven ideas.

Supporting Patients and Family Physicians in End-of-Life Care Conversations
This American Academy of Family Physicians article announces their partnership with The Conversation Project to help promote ongoing conversations about end-of-life care wishes between patients, family members, and family physicians. Learn more about free resources from The Conversation Project, and some personal experiences that have led Harriet Warshaw, Executive Director of The Conversation Project, to help lead this important body of work.

Patients Increasingly Influence the Direction of Medical Research
Bringing the patient and family voice into the development of tests and treatments can help make the output of the tests more person-centered. For example, the US Food and Drug Administration has held 20 meetings over the past three years to listen to patients about what matters to them. This WBUR article and podcast describe the positive impact that genuine patient and family input can have for all.


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