Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

8 Ways to Improve Health Literacy
In honor of Health Literacy Month, IHI’s Frank Federico shares some practical ways to improve communication between patients, family members, and care providers. By working to improve communication and understanding, we can make health care more person-centered.

So-Called "Flow Failures" Are Disrespectful to Patients
IHI President Emerita and Senior Fellow, Maureen Bisognano, describes how failure to properly manage flow is damaging to person-centered care. She provides examples of organizations that have taken a systems approach to managing flow and stresses the importance of moving from a “fix and forget” mode to a “see, solve, and share” approach.

How to Talk to Your Health Care Provider about Your End-Of-Life Wishes
This Huffington Post article offers practical advice for beginning advanced care planning with your loved ones and health care provider. The author references the Conversation Starter Kit.

Making Medical Education More Patient-Centered
At the University of Manchester in England, patients are teachers. They interview prospective medical students, participate in teaching, and sit on academic committees. Learn more in an interview with the leader of these innovative efforts.


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