Person-Centered Care at IHI National Forum

December 10-13, 2017
Orlando, FL

Person-Centered Care is a featured topic at the 2017 National Forum, with topic-related sessions offered in a special track.

Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

3 Ways to Amplify Patient Voices Right Now
Partnering with patients to transform health care is not happening fast enough. So what can we do to change that? IHI faculty Gail Nielsen shares simple, low-cost ways people around the world amplify patients’ voices in the delivery of care.

A Doctor’s Tips for Talking with Patients about Health Care Proxies
Most patients understand that they may someday be unable speak for themselves. Often, however, they haven't picked someone to speak on their behalf. In this IHI Blog post, Dr. Kate Lally shares guidance on engaging patients in discussions about proxies and end-of-life care wishes.

Making Time to Really Listen to Your Patients
This Harvard Business Review article explores the value of listening to patients, the opportunity to reimagine patient and physician roles, and the need to invest in shaping an organizational culture that truly values hearing patients’ voices. Co-author Dr. Rana Awdish is a keynote speaker at the IHI National Forum on December 10-13 in Orlando, Florida.

Making Sense of the Evolution of Patient-Centered Care
In this interview, Tiffany Christensen, Director of Patient Experience Co-Design at the North Carolina Quality Center, offers her insights on patient-centered care as both a lifelong patient and a professional patient advocate. She addresses the limitations of focusing solely on the patient experience, and explains the benefits of co-designing care. Christensen is a keynote speaker at the IHI National Forum on December 10-13 in Orlando.

Who Are Patients with Complex Care Needs?
They are often described as the 5 percent of patients who account for 50 percent of health care spending. Behind that statistic are the individuals who make up that population, all of whom have their own stories and needs. How do we provide better care for those with complex needs? In a short video on the Playbook website, Dr. David Blumenthal, President of The Commonwealth Fund, offers some insights based on his own experience as a provider.

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