Person-Centered Care at IHI National Forum

December 10-13, 2017
Orlando, FL

Person-Centered Care is a featured topic at the 2017 National Forum, with topic-related sessions offered in a special track.

Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Reliably Respecting Patients’ End-of-Life Care Wishes
How can health care providers and organizations reliably receive, record, and ultimately respect patients’ wishes for end-of-life care? This article presents five core principles to guide organizations in developing more reliable systems for end-of-life care that aligns with what matters most to patients. To learn how to implement these principles, join IHI’s virtual program, Conversation Ready: Understanding and Respecting Patients End-of-Life Wishes.

A Provider's Perspective on Her Own Patient Care Experience
In this IHI Blog post, Dr. Rana Awdish, a critical care physician, talks about how her own near-death experience changed how she thinks about medicine, and how empathy may prevent burnout. Dr. Awdish is a keynote speaker at the IHI National Forum on December 10-13 in Orlando.

Engaging Family Caregivers: Is Your Organization Ready?
Family caregivers are often faced with managing complex medical tasks for their loved ones after hospital discharge. In the US, the CARE Act aims to provide better support to family caregivers — and health care organizations can use these requirements to improve their interactions with family caregivers, notes IHI’s Catherine Mather in this IHI Blog post. She is faculty for the IHI Virtual Expedition on Engaging Family Caregivers in Care Delivery that begins on September 20.

Engaging Patients in Co-Designing Care
In this short video on IHI’s YouTube channel, IHI faculty member Tiffany Christensen describes her experiences as a patient, patient advisor, and health care professional. She discusses the positive impact of patient and family advisors working in partnership with providers. Christensen is a keynote speaker at the IHI National Forum on December 10-13 in Orlando, Florida.

How to Honor Patients’ Lived Experience
People with lived experience (i.e., firsthand knowledge as part of a marginalized population) have shorter life expectancies and higher costs of care in a health system that is often poorly designed to meet their needs. This blog post describes what health care organizations might learn from community-based organizations that are incorporating patients’ lived experience into their work. 


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