Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Making Medical Education More Patient-Centered
At the University of Manchester in England, patients are teachers. They interview prospective medical students, participate in teaching, and sit on academic committees. Learn more in an interview with the leader of these innovative efforts.

How to Earn the Trust of Lower-Income Patients
Researchers found that lower-income patients reported feeling less important than people in higher classes in the eyes of their provider. The authors include moving quotes from patients, and recommendations for a path forward to a more trusting and respectful relationship between all patients and their providers.

A Toolkit for Human-Centered Design
This toolkit from the Department of Veterans Affairs Center for Innovation provides a framework for human-centered design and practical tools, templates, and approaches to integrate human-centered design into your work. While the initial focus is on veterans, the tools and approaches are widely applicable.

Using Community Input to Improve Advance Care Planning
This Health Affairs Blog describes efforts to improve advance care planning, including the importance of conversations between providers and patients as well as patients and their loved ones. The Conversation Project’s Conversation Starter Kit is freely available in different languages.


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