Clinician burnout has been well-documented and is at record highs. The same issues that drive burnout also diminish joy in work for the health care workforce.
Health care leaders need to understand what factors are diminishing joy in work, nurture their workforce, and address the issues that drive burnout and sap joy in work.
The most joyful, productive, engaged staff feel both physically and psychologically safe, appreciate the meaning and purpose of their work, have some choice and control over their time, experience camaraderie with others at work, and perceive their work life to be fair and equitable.
There are proven methods for creating a positive work environment that creates these conditions and ensures the commitment to deliver high-quality care to patients, even in stressful times.
IHI is partnering with experts around the world to offer new thinking and resources around joy in work — to share principles and techniques that enable the workforce to truly thrive, not just persevere.
"Psychological PPE”: Promote Health Care Workforce Mental Health and Well-Being
The COVID-19 pandemic is exacerbating existing issues with health care professional burnout and joy in work. Evidence-based recommendations for “psychological PPE” (protection and support for staff mental health and well-being) are intended for use by staff providing care during the COVID-19 pandemic.
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Conversation and Action Guide to Support Staff Well-Being and Joy in Work During and After the COVID-19 Pandemic
This guide includes actionable ideas that leaders can quickly test during the coronavirus response, and which can build the longer-term foundation to sustain joy in work for the health care workforce.
Download the guide
IHI Framework for Improving Joy in Work
With burnout and staff turnover in health care continuing to rise at alarming rates, this white paper describes four steps leaders can take to improve joy in work; a framework with nine critical components for ensuring a joyful, engaged workforce; key change ideas; and measurement and assessment tools.
Download the white paper
HOW DOES JOY IN WORK ADVANCE HEALTH CARE QUALITY AND SAFETY?
Don Berwick, MD, IHI President Emeritus and Senior Fellow
BUILD JOY IN WORK
Stephen Swensen, MD, IHI Senior Fellow, describes what joy in work encompasses and why it's so important.
HOW WILL WE KNOW WHEN THERE'S JOY IN THE HEALTH CARE WORKFORCE?
Derek Feeley, IHI President and CEO
IMPEDIMENTS TO JOY IN WORK
Trissa Torres, MD, IHI Senior Vice President