Improvement Capability

​​​​​​​​Our goal: Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system. More >>

In the Spotlight

6 Lessons for Virtual Improvement Capability Training
Creating exercises to maintain dynamism in the virtual format and keeping participants engaged can be challenging. This IHI Blog post shares tips to create a successful virtual program.

What Hospitals Overwhelmed by COVID-19 Can Learn from Startups
The S-curve concept defines three distinct phases that characterize companies that succeed over time. The author of this HBR article suggests that hospitals may benefit from applying the S-curve approach to reinvent themselves and define what comes next.

Kaiser Permanente’s System Capabilities to Suppress COVID-19
While COVID-19 represents a unique threat, Kaiser Permanente is incorporating both time-honored and novel measures such as aggressive proactive testing strategies, contact tracing, community health, and home-based care into the existing health care system to help meet the challenge.

Using Driver Diagrams to Map a National COVID-19 Response
Using an evolving driver diagram developed by IHI, Ghana has developed a five-point National Health Strategy to contain COVID-19.

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