Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system.
In the Spotlight
Four Steps to Sustaining Improvement in Health Care
article highlights four steps for sustaining improvement by introducing new standard work processes for point-of-care staff. The article derives insights from IHI’s study of health care organizations that were able to achieve standout results and then build systems that sustain improvement (as described in the IHI White Paper,
).Breaking the Rules for Better Care
A simple question – “Why?” – can open up opportunities for organizations to improve the care experience for patients and staff. By asking “Why?” and enabling staff to “break the rules,” administrative waste can be identified and removed from a system.Using Improvement Science to Address Maternal Mortality in the US
At the 2016 IHI National Forum, one session looked at potential ways to use improvement methods to eradicate avoidable maternal mortality. This IHI Blog post describes the approaches to drive quality care that were discussed in the session, as well as barriers and opportunities for improvement.Ticket Home: Improving Discharge Planning
How can patients get that “Ticket Home”? Staff at Seattle’s Virginia Mason Medical Center worked on improving discharge planning during problem-solving workshops that are a regular part of the organization’s process improvement system. The Ticket Home boards they developed provide milestones, goals, and motivation for patients to measure, follow, and improve on toward a successful discharge.