Please note that we are experiencing a delay with our certificates, and are working with vendors to fix this right now. Thank you for your patience and understanding!
If you are experiencing other issues, please review our Open School Knowledge Base with answers to frequently asked questions.
Thank you for your understanding and interest in IHI.
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Look up more commonly asked questions and answers to help get you what you need
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Contact Us by Mail, Phone, or Email
Institute for Healthcare Improvement
53 State Street, 19th Floor
Boston, MA 02109 USA
Phone:
(617) 301-4800
Toll-Free:
(866) 787-0831
Fax:
(617) 301-4848
Monday through Friday: 8:30 AM to 5:00 PM Eastern Time
Your question is important to us. We have recently launched a new education platform so are experiencing high volumes of inquiries. Our goal is to respond to inquiries within five business days. The more specific you are about your question or request, the better IHI Customer Experience team will be able to respond to or direct your question to the appropriate person. Some responses, however, may take longer than five business days, depending on the nature of the question and the availability of IHI team members or content experts to respond.
