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​Institute for Healthcare Improvement
53 State Street, 19th Floor
Boston, MA 02109 USA
Phone: +1 617-301-4800
Toll-Free: +1 866-787-0831
Fax: +1 617-301-4848​
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Your question is important to us. We have recently launched a new education platform so are experiencing high volumes of inquiries. Our goal is to respond to inquiries within five business days. The more specific you are about your question or request, the better IHI Customer Experience team will be able to respond to or direct your question to the appropriate person. Some responses, however, may take longer than five business days, depending on the nature of the question and t​he availability of IHI team members or content experts to respond.