For queries related to the IHI Open School, please review the
Open School Knowledge Base with answers to frequently asked questions.
Explore the Knowledge Base
Look up more commonly asked questions and answers to help get you what you need
Search Knowledge Base »
Submit a Support Ticket
Before submitting a Support Ticket, please ensure you have browsed our Knowledge Base.
Submitting a support request is the fastest way to get a response from IHI.
Submit a support ticket »
Payments by Check: Mailing Address
Please mail check payments to the following address:
Institute for Healthcare Improvement
P.O. Box 845096
Boston, MA 02284-5096
Contact Us by Mail, Phone, or Email
Institute for Healthcare Improvement
53 State Street, 18th Floor
Boston, MA 02109 USA
Phone: +1 617-301-4800
Toll-Free: +1 866-787-0831
Fax: +1 617-301-4848
Available by Phone: Monday – Thursday, 10 AM – 4 PM Eastern Time
Your question is important to us. Our goal is to respond to inquiries within five business days. The more specific you are about your question or request, the better IHI Customer Experience team will be able to respond to or direct your question to the appropriate person. Some responses, however, may take longer than five business days, depending on the nature of the question and the availability of IHI team members or content experts to respond.
