Person-Centered Care at IHI National Forum

December 10-13, 2017
Orlando, FL

Person-Centered Care is a featured topic at the 2017 National Forum, with topic-related sessions offered in a special track.

Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Ask Your Patients and Staff What Rules They’d Like to Break
Some health care organizations are taking a closer look at the rules they have in place that might get in the way of the care experience for patients and their families. This is part of an effort called “Breaking the Rules for Better Care” developed and initiated by IHI Leadership Alliance members. A new resource guide can help your organization get started with “Breaking the Rules” efforts.

The Value of Teaching Patients to Administer Their Own Care
This Harvard Business Review article describes how some patients are learning how to administer their own treatments — from pain management, to dialysis, to intravenous antibiotics. To do this successfully, patients and their family caregivers need to work with providers to learn the necessary skills. Engaging Family Caregivers in Care Delivery is the focus of the IHI Virtual Expedition that begins September 20.

Training Doctors to Have End-of-Life Care Conversations with Patients
A FierceHealthcare article describes how hospitals and hospice programs across the US are creating programs to provide clinician training in end-of-life care discussions with patients and their families. The Florida Hospital Association, for example, has partnered with IHI to implement five “Conversation Ready” principles into their training. Learn more in the upcoming IHI Virtual Expedition on Conversation Ready: Understanding and Respecting Patients’ End-of-Life Wishes.

When “Patient Centered” Is No Longer Enough
In an essay published in BMJ, journalist and writer Michael Millenson describes how technology and other factors are impacting health care — shifting boundaries between medical and non-medical, empowering patients in new ways, and requiring clinicians to adapt. The article calls on physicians to commit to shared information, shared engagement, and shared accountability so that they can be trustworthy partners in patients’ health care.

Patient Engagement and Patient Safety: One and the Same
The Framework for Safe, Reliable, and Effective Care outlines ways to engage patients and family members at all levels of care to improve patient safety. This blog provides ideas for patient engagement in leadership, transparency, and process improvement — three elements of the framework.


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