Person-Centered Care at IHI National Forum

December 10-13, 2017
Orlando, FL

Person-Centered Care is a featured topic at the 2017 National Forum, with topic-related sessions offered in a special track.

Person- and Family-Centered Care

Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

A Simple Way to Improve Patient Care: “Hello, my name is…”
Dr. Kate Granger and her husband Chris Pointon co-founded the #hellomynameis campaign to encourage care team members and staff to introduce themselves to patients and families at the start of every interaction. The campaign has spread worldwide and is continuing to gain momentum and build energy for creating a more person-centered health care culture.

Creating a Just Culture as a Foundation for Joy in Work
By creating a safe and just culture, leaders in health care can foster joy in work for their care teams and staff and help create a better experience for patients and families. In this blog post, IHI faculty Barbara Balik describes how a just culture can reduce burnout across an organization and she provides helpful steps for starting on the journey.

Let’s Talk about Death
In this TEDxTufts talk, Tufts University senior Isabel Merrin describes her experiences working in hospice care and having conversations about death and dying with her peers. She worked as an intern for The Conversation Project, a public engagement campaign dedicated to helping people talk about their wishes for end-of-life care.

What If We Gave Patients the Skills and Knowledge to Care for Themselves?
A team in Texas discovered an innovative way to provide quality care by tapping into what they describe as the “most natural resource available: human potential.” Offering and supporting patient self-care for individuals recovering from surgery has produced surprising and exciting results which are shared in this IHI Open School video.


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