Need Help?




AmyBerman.jpgAmy Berman, BSN, LHD, Senior Program Officer, The John A. Hartford Foundation, leads the development and dissemination of innovative, cost-effective models of care that improve health outcomes for older adults. Among these efforts, Ms. Berman is responsible for the Foundation’s work to advance palliative care led by Diane Meier and the Center to Advance Palliative Care. She also directs a number of collaborations with federal partners, including the Center for Medicare and Medicaid Innovation, the Office of the National Coordinator for Health Information Technology, and the Administration for Community Living.

SusanBlock.jpgSusan D. Block, MD, is the Director of the  Serious Illness Care Program at Ariadne Labs, a joint center for health care innovation at Brigham and Women’s Hospital and Harvard School of Public Health and Professor of Psychiatry and Medicine at Harvard Medical School. She served as the Founding Chair of the Department of Psychosocial Oncology and Palliative Care at Dana-Farber and Brigham and Women’s Hospital, and Founding Director of the Harvard Medical School Center for Palliative Care.  Dr. Block has been a national leader in the development of the field of palliative medicine, has led major innovative educational and quality improvement projects in a variety of areas, is known internationally as an expert in medical education, faculty development, and health system change, and has contributed to research in medical education, palliative care, psychooncology, and health system change .  She is the author of over 200 publications and has won numerous awards for education, research and leadership.


Nicole Brandt, PharmD, MBA, BCPP, CGP, FASCP, is a professor of pharmacy practice and science and executive director of the Peter Lamy Center on Drug Therapy and Aging. Since joining the University of Maryland School of Pharmacy, she has expanded the range of geriatric training opportunities available at the School, including its geriatrics pathway and ASHP-accredited geriatrics residency, as well as served as co-investigator on a geriatric education consortium. She also has worked on various interdisciplinary teams across numerous practice settings, and is currently leading initiatives to integrate sustainable pharmacist-directed services to help older adults with multiple co-morbidities age in place. Dr. Brandt has been active in promoting optimal care for older adults and has affected this through her educational, clinical, as well as health care policy work. She also completed tenure at the Centers for Medicare and Medicaid Services (CMS) as a special technical director in the Nursing Home Survey and Certification program, working on interpretive guidance regarding medication management in nursing homes. She is one of the authors of the 2012 and 2015 American Geriatrics Society Beer’s Criteria and the immediate past President of American Society of Consultant Pharmacists. 

Donna Fick.jpgDonna Fick, PhD, RN, FGSA, FAAN, is the Elouise Ross Eberly Professor of Nursing, professor of medicine, and director of the Center of Geriatric Nursing Excellence, at Penn State. In addition to her Penn State faculty appointments, Fick serves as editor of the Journal of Gerontological Nursing and is a Fellow of both the American Academy of Nursing and the Gerontological Society of America. She is a board member of the American Geriatrics Society and has co-chaired the update of the American Geriatrics Society Beer’s Criteria for medications to avoid in older adults since 2012. Donna’s primary area of clinical research is delirium and delirium superimposed on dementia.  She is a co-investigator on NIDUS (Network for Investigation of Delirium Across the US). Donna is also a member of the National Academy of Sciences, Engineering and Medicine forum on Aging, Disability, and Independence and is a board-certified gerontological clinical nurse specialist.


Terry Fulmer, PhD, RN, FAAN, President, The John A Hartford Foundation, serves as the chief strategist for the Foundation that is dedicated to improving the care of older adults. She previously served as Distinguished Professor and Dean of the Bouve College of Health Sciences & Professor of Public Policy and Urban Affairs in the College of Social Sciences and Humanities at Northeastern University, and prior as the Erline Perkins McGriff Professor of Nursing and founding Dean of the New York University College of Nursing. Dr. Fulmer is nationally and internationally recognized as a leading expert in geriatrics and is best known for her research on the topic of elder abuse and neglect which has been funded by the National Institute on Aging and the National Institute for Nursing Research. Dr. Fulmer is dedicated to the advancement of intraprofessional science, education and practice that advances the health of older adults. She has served as the first nurse on the board of the American Geriatrics Society and as the first nurse to serve as president of the Gerontological Society of America.

Ann L. Hendrich, PhD, RN, FAAN, is Senior Vice President, Chief Quality/Safety and Nursing Officer, and Executive Director of the Ascension Health Patient Safety Organization at Ascension Health’s system office. In her role, she guides the implementation of clinical excellence and patient safety initiatives in partnership with executives, board members, and clinical officer leadership. She is the creator of the Acuity-Adaptable hospital room model. Her current health services research agenda focuses on the relationship between the acute-care work environment of caregivers and patient outcomes, serious safety event reduction, and numerous system-wide multidisciplinary quality initiatives. She was appointed to the AHRQ National Advisory Council in 2014 and serves on The Joint Commission Nursing Advisory Council. With a special interest in geriatrics, she is also the author of the Hendrich II Risk Model, a predictive model for inpatient falls.

Kate Hilton.jpgKate B. Hilton, JD, MTS, is a founding director of ReThink Health. As Senior Faculty for this incubator organization seeking to transfo​rm regional health care systems, she specializes in multi-stakeholder engagement and community mobilization. In her role as Co-Lead of a five-year project for the Centers for Medicare and Medicaid Services, she designs organizing efforts, teaches leadership skills, and strategizes with teams and coalitions to take collective action to improve health and transform health care. Ms. Hilton is also Lead Faculty of the Institute for Healthcare Improvement's Change Agent Network and a Faculty Advisor for the IHI Open School. She serves as Engagement Advisor and Co-Chair of the 100 Million Healthier Lives leadership team and as Faculty in its Community Health Accelerators Certificate Program. She is also a faculty member in the Global Health Fellows, Rockefeller Leadership Fellows, and Management and Leadership Development Programs of Dartmouth College. Ms. Hilton is a principal in Practice for Leading Change at Harvard University. She has taught with Marshall Ganz at the Harvard Kennedy School and works closely with him and Leading Change to design curriculum, lead trainings, teach courses, write articles, and coach teams in leadership skills and organizing strategy. She has coached and led trainings on improving health care quality and lowering costs not only in the US but abroad.

JoeMcCannon.pngJoe McCannon leads Shared Nation, an online democracy initiative incubated by the Billions Institute.  He co-founded the Billions Institute with Becky Margiotta and was CEO from 2014-2017. Before that, Joe was an appointee in the Obama Administration, serving as Senior Advisor to the Administrator at the Centers for Medicare and Medicaid Services (CMS) in the U.S. Department of Health and Human Services (HHS). There he rolled out major pieces of the Affordable Care Act and was part of the founding leadership team at the Center for Medicare and Medicaid Innovation (CMMI), directing its Learning and Diffusion Group. Previously, he was Vice President and faculty on large-scale improvement at the Institute for Healthcare Improvement (IHI), leading the organization’s major domestic initiative to improve patient safety, the 100,000 Lives Campaign, and starting its work in Africa. He has supported large-scale transformation in several nations, including Canada, Denmark, England, Japan and South Africa, and consulted on the topic for a number of organizations, including the Bill and Melinda Gates Foundation, the World Health Organization and Community Solutions (100,000 Homes Campaign).

Mate_Kedar_thumb.jpgKedar Mate, MD, Chief Innovation and Education Officer, Institute for Healthcare Improvement (IHI), is responsible for Research and Development, Innovation, and Faculty. In this capacity, he oversees the developments of innovative new systems designs to implement high-quality, low-cost health care both in the US and in international settings. An internal medicine physician, Dr. Mate is also an Assistant Professor of Medicine at Weill-Cornell Medical College and a Research Associate at Harvard Medical School’s Division of Global Health Equity. His current research activities include improving population management, behavioral health integration, health equity, addressing complex needs patients, and ambulatory patient safety. Dr. Mate serves as a senior advisor to IHI’s programs in the US, Asia, and the Middle East and he serves as an IHI principal investigator on multiple research awards. Previously he worked with Partners In Health, served as a special assistant to the Director of the HIV/AIDS Department at the World Health Organization, and led IHI’s national program in South Africa. Dr. Mate has published numerous peer-reviewed articles, book chapters, and white papers and he has delivered keynote speeches in forums all over the world. He graduated from Brown University with a degree in American History and from Harvard Medical School with a medical degree.​

Leslie Pelton.pngLeslie Pelton, MPA, Director, Institute for Healthcare Improvement, has more than 17 years of experience managing, leading, and facilitating successful organization transformation and performance improvement in the health care industry. She works in academic medical centers and hospital-licensed community health centers to advise leaders on improvement strategies, especially as they relate to design and implementation of accessible and effective care. In addition to advising leaders and teams, Ms. Pelton conducts individual leadership development coaching with a specialization in supporting physicians as leaders. She brings to each of these individuals and organizations in-depth experience with strategic planning, leadership and team development, and organizational change.​

MaryTinetti.jpgMary Tinetti, MD, is the Gladys Phillips Crofoot Professor of Medicine and Epidemiology and Chief of Geriatrics at Yale School of Medicine. She also provides care to older adults at Yale New Haven Hospital. In her earlier work, she identified the causes, adverse consequences, and effective prevention of fall injuries in older adults and translated these findings into clinical and public health practice. Her current focus is on clinical decision-making for older adults in the face of multiple health conditions, measuring the net benefit and harms of commonly used medications, and the importance of cross-disease universal health outcomes. Dr. Tinetti also is leading a national effort to develop and test an approach to health care decision-making that realigns primary and specialty care to focus on the health outcome priorities and treatment preferences of older adults with multiple and complex health needs. She has more than 200 original publications, is the recipient of numerous awards, and served on several national advisory committees. She is a member of the National Academy of Medicine and the Methodology Committee of the Patient-Centered Outcomes Research Institute (PCORI). Dr. Tinetti is a MacArthur Foundation Fellow, and previously an Atlantic Philanthropies Health and Aging Policy fellow at CMS.

Improvement Advisors:​

Karen BaldozaKaren Baldoza, MSW, Executive Director, Institute for Healthcare Improvement (IHI), is co-lead of IHI’s Improvement Capability Focus Area and teaches in IHI's programs aimed at building individual and organizational capability for improvement. As a trained Improvement Advisor and Lean Facilitator, she also leads and coaches staff in improvement within IHI. Previously, Ms. Baldoza was the Continuum of Care Portfolio Operations Director overseeing IHI’s work that addresses the patient journey in health and chronic disease care outside of acute care settings. She also managed relationships with strategic partners and several large strategic initiatives, such as Pursuing Perfection. Prior to joining IHI in 2000, she worked for the Commonwealth of Massachusetts as an assistant director in the Executive Office of Elder Affairs, and in public health prevention and policy efforts. She received her Master of Social Work degree from Boston College, focusing on community organizing, social policy and planning, and not-for-profit administration.

KevinLittle.jpgKevin Little, PhD, Improvement Advisor, Institute for Healthcare Improvement, is a statistician specializing in the use of information to study, understand, and improve system performance. His experience in the application of statistical methods includes direct work with scientists and engineers in a range of disciplines. He has also coached improvement teams in a range of industries. Dr. Little served as Improvement Advisor to the National Health Disparities Collaboratives from 2001 to 2006 and to IHI's hospital portfolio of projects from 2010 to 2012. Recently, he worked on the measurement strategy for the Healthier Hospitals Initiative and led a pilot to improve physician communication behaviors.

​Creating Age-Friendly Health Systems Advisory Group

​Ann Hendrich, PhD, RN, FAAN
Co-chair of Advisory Group
​Senior Vice President and Chief Quality/Safety and Nursing Officer, Ascension Health 
​Mary Tinetti, MD
Co-chair of Advisory Group
​Gladys Phillips Crofoot Professor of Medicine (Geriatrics) and Professor, Institution for Social and Policy Studies; Section Chief, Geriatrics 
​Kyle Allen, DO, AGSF​Vice President Enterprise Medical Director for CareSource
​Antonio Beltran​Vice President, Safety Net Transformation, Trinity Health 
Don Berwick, MD, MPP, FRCP​President emeritus and senior fellow, Institute for Healthcare Improvement, former administrator of the Centers for Medicare & Medicaid Services
​Jay Bhatt, DO​Chief Medical Officer, President and CEO, Health Research and Educational Trust and American Hospital Association
​Alice Bonner, PhD, RN​​Secretary, Executive Office of Elder Affairs, Commonwealth of Massachusetts
​Peg Bradke, RN, MA​Vice President, Post-Acute Care, UnityPoint Health - St. Luke's Hospital
​​Nicole Brandt, PharmD, MBA, BCGP, BCPP​Pharmacist, Center for Successful Aging, MedStar Good Samaritan Hospital
​Jim Conway, MS​Adjunct Lecturer, Harvard School of Public Health, Senior Consultant, Safe and Reliable Healthcare 
​Kate Goodrich, MD​Center for Clinical Standards and Quality, Director and CMS Chief Medical Officer
​Maulik Joshi, DrPH​Executive Vice President of Integrated Care Delivery and Chief Operating Officer, Anne Arundel Health System
​Doug Koekkoek, MD​​Chief Executive, Providence Medical Group
​Lucian Leape, MD​Adjunct Professor of Health Policy, HSPH, retired
​Marty (Martha) Leape​Former Director of the Office of Career Services, Harvard College​
​Bruce Leff, MD​Professor, Johns Hopkins Medicine, Director, The Center for Transformative Geriatric Research 
​Becky Margiotta​CEO and President, The Billions Institute, LLC
​VJ Periyakoil, MD​Director, Palliative Care Education and Training, Stanford University School of Medicine, VA Palo Alto Health Care System, Division of Primary Care and Population Health
​Eric Rackow, MD​President, Humana At Home; President Emeritus, NYU Hospital Center; Professor of Medicine, NYU School of Medicine
​Nirav Shah, MDAdjunct Professor at the School of Medicine, Stanford University
​Albert Siu, MD​Professor and System Chair, Geriatrics and Palliative Medicine, Population Health Science and Policy, General Internal Medicine
​Steve Stein, MD​Chief Medical Officer, Trinity Health Continuing Care Group