Improving Care in Rural Rwanda 57513When Dr. Patrick Lee and his teammates began their quality improvement work in Kirehe, Rwanda, last year, the staff at the local hospital was taking vital signs properly less than half the time. Today, the staff does that task properly 95% of the time. Substantial resource and infrastructure inputs, combined with dedicated Rwandan partners and simple quality improvement tools, have dramatically improved staff morale and the quality of care in Kirehe.5/26/2017 1:59:20 PMPatrick Lee, MD, Partners In Health, Volunteer Clinical Mentor, Newton-Wellesley Hospital, Hospitalist Physician, Harvard Medical School, Clinical Instructor in Medicine STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities25112050https://www.ihi.org5/26/2017 1:59:20 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
The Crowded Clinic57569Patients aren't showing up for their appointments at the community health center. The results? Delays, overcrowding, and mounting frustration for everyone. Can this clinic be saved?6/10/2019 3:01:26 PMKate Ellis, MD, Family Physician, Charles River Medical Associates; Morana Lasic, MD, Clinical Instructor in Anesthesia, Harvard Medical School and Brigham and Women’s Hospital STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities21402380https://www.ihi.org6/10/2019 3:01:26 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What's the Role of Social Media in Health Care?57542Paul Levy, the former CEO and President of Beth Israel Deaconess Medical Center in Boston, writes a blog called Not Running a Hospital that gets about 10,000 visitors every day. In this two-part video series, we learn how Levy got involved in blogging, how his blog promoted transparency at his hospital, and tips for success in social media. 5/26/2017 2:12:12 PMPaul Levy, Former CEO and President, Beth Israel Deaconess Medical Center Blogger, Not Running a Hospital, Author, GoalPlay Leadership Lessons from the Soccer Field STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities855880https://www.ihi.org5/26/2017 2:12:12 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Does a Hospital Involve Patients in Design?57512Take a look inside Cincinnati Children’s Hospital as its clinicians learn how to make the valuable — but challenging — transition to a truly patient-centered environment.5/26/2017 1:59:15 PMLearning Objectives: At the end of this activity, you will be able to Summarize the benefits of including patients and families when redesigning health care systems STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities925910https://www.ihi.org5/26/2017 1:59:15 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Identify and Confront Workarounds?57562What are workarounds? Why are they bad? How do we avoid them? MIT senior lecturer and IHI Senior Fellow Steve Spear explains.5/26/2017 2:39:47 PMPerfecting Emergency Department Operations March 7-8, 2023 | Boston, MA This two-day in-person seminar provides participants with a set of tools to STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities24732620https://www.ihi.org5/26/2017 2:39:47 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Shadowing Make Care More Patient-Centered?57571In a short video interview, Anthony M. DiGioia, MD, pioneer in patient- and family-centered care, explains why it’s time to think like your patients.3/6/2019 7:14:43 PMAnthony M. DiGioia, MD, Medical Director, The Bone and Joint Center at Magee-Womens Hospital and the PFCC Innovation Center of UPMC Learning Objectives: At the end of this activity STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities44344530https://www.ihi.org3/6/2019 7:14:43 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Make Processes Reliable? (Part 2 of 5)57501IHI Executive Director Frank Federico discusses steps you can take to make your processes more reliable. 8/16/2021 2:16:34 PMWhat Is the Goal of Reliable Design Why Do You Need a Back-Up Plan Bonus: IHI's Whitepaper on Improving the Reliability of Health Care Frank Federico, RPh, IHI Executive Director STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities537380https://www.ihi.org8/16/2021 2:16:34 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Self-Care Dialysis Improve Outcomes?57655Health care providers often talk about the need for patients to be more engaged in their care. Training patients to perform their own dialysis gives them more control over their health and their time, says Dr. Richard Gibney. 11/11/2016 5:33:58 PMCreating Workforce Joy and Well-Being Begins March 8, 2023 | Online Course with Coaching To help reverse the worrying trend of burnout among health STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo13861120https://www.ihi.org11/11/2016 5:33:58 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Do Visual Tools Help Improvement?57550Lloyd Provost, co-author of the Improvement Guide, shares how visual tools can help us understand the systems in which we live and work.5/26/2017 2:13:31 PMBreakthrough Series College Begins March 2, 2023 | Online and in-person | Boston, MA Learn the Institute for Healthcare Improvement's (IHI STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities10851370https://www.ihi.org5/26/2017 2:13:31 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Data Drive Reliability? (Part 5 of 5)57504IHI Executive Director Frank Federico discusses the role of measurement and the role of leadership in achieving reliable designs.5/26/2017 1:57:28 PMHow Can You Make Processes Reliable What Is the Goal of Reliable Design Why Do You Need a Back-Up Plan Bonus: IHI's Whitepaper on Improving the Reliability of Health Care STS_ListItem_PublishingPageshttps://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities364380https://www.ihi.org5/26/2017 1:57:28 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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