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Emergency Department Flow Game
In this fun, fast-paced group activity, participants learn systems thinking as they move “patients” through an emergency department. The activity focuses on the importance of communication, the identification and understanding of processes, and the reduction of inefficiency (waste).
Health Care Scattergories
Can you think of a reason to call 911 that starts with the letter T? What about a symptom of an illness that starts with the letter N? Play Scattergories with your Chapter and find out! This activity can serve as a fun way to engage your Chapter and have fun!
Maybe the floor’s wet and slippery. Maybe the cash register is confusingly labeled. Maybe medications are hard to tell apart. Everywhere you look — both in health care and in ordinary retail settings — you can spot circumstances that make it easy for regular people to make mistakes. In this exercise, you’ll go out and analyze everyday situations to determine what human factors issues are at play. You’ll also decide what interventions should be introduced to minimize the opportunities for mistakes.
Improve Yourself in the New Year
How’s your New Year’s resolution coming along? Not as well as you hoped? Are you falling behind? Well, we’re here to help. And we convinced our friend, The Model for Improvement, to come along for the ride.
Play Jeopardy with your IHI Open School Chapter! This activity will help you to engage your Chapter and test your improvement knowledge.
Have you ever spent hours in a waiting room — just to get a few stitches? You probably had a few suggestions in mind for the people who designed that system. Often, clinicians develop health care delivery systems and procedures without taking into account the “voice of the patient.” The purpose of this exercise is to increase awareness of our health care experiences as patients, or as the family members or caregivers of patients.
Responding to Disruptive Behavior
We’ve all experienced it at one time or another – wrongfully being yelled at by a boss or debased by a professor. These actions are known as disruptive behavior and can have dangerous outcomes, particularly in a health care setting. Why does this behavior happen, and what can you do about it?
The Paper Airplane Factory
A Chapter activity that introduces and practices the skills in designing systems by designing and managing a system that efficiently makes paper airplanes.
What makes a good health care leader?
What makes a good health care leader? What skills do you need to lead an improvement project in the real world? And how are you supposed to go about getting those skills? If you want advice on leadership, ask a great leader. This activity can be done at the individual or group level.