The ultimate goal of a "Conversation Ready" health care organization is respectful end-of-life care that is concordant with patients’ stated goals, values, and preferences.
This toolkit is intended to help clinicians address some of the challenges of engaging with patients and families in end-of-life care conversations over time.
The four cases present patients with diverse backgrounds and experiences at different points of illness, as well as diverse clinicians and care settings.
Each case describes the progression of the patient's illness and outlines key considerations for clinicians to engage the patient and family in discussions about what matters most to the patient at the end of life.