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• Disclosing medical errors: Best practices from the “leading edge”
  This paper highlights the work of seven organizations to prevent and disclose medical errors, including how they’re doing it and what they’re learning in the process.
• Disclosure of Adverse Events to Patients: Annotated Bibliography
  An annotated bibliography of selected published literature on disclosure of adverse events to patients.
• Disclosure Toolkit and Disclosure Culture Assessment Tool
  The toolkit and assessment tool help health care organizations develop a culture that supports respect and effective communication with patient and families around adverse events; developed by the Institute for Healthcare Improvement (Cambridge, Massachusetts, USA).
• Respectful Management of Serious Clinical Adverse Events
  This white paper introduces an overall approach and tools designed to support two processes the proactive preparation of a plan for managing serious clinical adverse events, and the reactive emergency response of an organization that has no such plan.
• When Things Go Wrong: Responding to Adverse Events
  This consensus paper of the Harvard-affiliated hospitals proposes a full disclosure when adverse events or medical errors occur, including an apology to the patient.