Leape LL. Making Healthcare Safe. Springer; 2021.
Written by Lucian Leape, a pioneer of the patient safety movement, this book describes how patient safety became recognized as an important problem, the underlying science, and the efforts to implement changes. The book covers systems theory and how to change processes, working conditions, patient-doctor/nurse communications, patient support, teamwork, creating a just culture, and creating a culture of respect. Foreword written by Dr. Donald Berwick, IHI President Emeritus and Senior Fellow.