Effective Quality Planning

Lenoci-Edwards J, McCall J, Iyer S. Effective Quality Planning. Healthcare Executive. 2023;39(1):44-47.

Quality planning is the essential first step of IHI's Whole System Quality approach to overall quality management. Effective quality planning engages multidisciplinary health care leaders in clearly defining the systemwide quality goals, sets priorities, responds to external evaluations of performance, ensures there are sufficient resources to meet the goals, and leverages existing data systems to identify aligned opportunities for improvement. This article presents a useful hierarchy of variation, outlines a broad approach for health system quality planning to address variation, and shares one leader’s experience.


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