Lenoci-Edwards J, McCall J, Iyer S. Effective Quality Planning. Healthcare Executive. 2023;39(1):44-47.
Quality planning is the essential first
step of IHI's Whole System Quality
approach to overall quality
management. Effective quality planning
engages multidisciplinary health care
leaders in clearly defining the systemwide quality
goals, sets priorities, responds to
external evaluations of performance,
ensures there are sufficient
resources to meet the goals, and
leverages existing data systems to
identify aligned opportunities
for improvement.
This article presents a useful hierarchy
of variation, outlines a broad
approach for health system quality
planning to address variation, and
shares one leader’s experience.
