Kenney C
New York, New York: PublicAffairs; 2008
Starting in the late 1990s, reports emerged showing that treatment-related deaths were the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by medical procedures. A group of visionary physicians, led by Donald Berwick and Paul Batalden, embarked on applying industrial quality improvement techniques in health care despite resistance from the medical community. This book tells the story of the burgeoning health care quality movement, and of how the medical landscape is being radically transformed — for the better.
