Resources

Supporting the Supporters: What Family Caregivers Need to Care for a Loved One with Cancer

Berry LL, Dalwadi SM, Jacobson JO. Supporting the supporters: What family caregivers need to care for a loved one with cancer. Journal of Oncology Practice. 2017;13(1):35-41.

Patients with cancer who live at home often need to lean on family members for emotional support, help with medical tasks, and assistance with activities of daily living. Not surprisingly, family caregivers themselves also require support, so that they can be effective and maintain their own well-being. This article, coauthored by IHI Senior Fellow Len Berry, presents a four-part framework for supporting cancer patient caregivers.

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Organizational Trustworthiness in Health Care

The Institute for Healthcare Improvement partnered with the American Board of Internal Medicine Foundation to identify key organizational-level drivers and change ideas that repair, build, and strengthen trust between health care organizations and clinicians, and between health care organizations and the communities they serve. This report describes a theory of how to repair, build, and strengthen trust, presented as a three-step approach with specific change ideas and associated measures for improvement.
Telemedicine: Ensuring Safe, Equitable, Person-Centered Virtual Care

This white paper describes a framework to guide health care organizations in their efforts to provide safe, equitable, person-centered telemedicine. The framework includes six elements to consider: access, privacy, diagnostic accuracy, communication, psychological and emotional safety, and human factors and system design.
100 Million Healthier Lives Engaging People with Lived Experience Tools

This collection of resources, developed as part of the 100 Million Healthier Lives initiative, provides key information and tools to support communities and organizations to authentically engage people with lived experience in co-design and implementation efforts.
WIHI: Women in Action: Paving the Way for Better Care

December 20, 2018 | Whether it’s blowing the whistle on the dangerous levels of lead in drinking water in Flint, Michigan, championing the healing powers of dance and movement in hospitals, or shining a human spotlight on disease outbreaks throughout the world, this special edition of WIHI features a panel of outstanding women who are creatively and effectively reshaping caregiving.
WIHI: Connecting Patient Experience to Culture and Strategic Aims

August 9, 2018 | Most hospitals are understandably preoccupied with patient experience scores. But can those same scores help guide an organization to the aims and values it hopes to achieve?

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IHI Patient Safety Congress 2023
May 22–24, 2023 | National Harbor, MD, USA

The IHI Patient Safety Congress, brings together people who are passionate about ensuring safe care equitably for all across the globe. This annual meeting is the must-attend event for those who continue to shape smarter, safer care for patients wherever it’s provided – from the hospital to outpatient settings to the home.
IHI Forum 2023
December 10–13, 2023 | Orlando, FL, USA

The IHI Forum is a four-day conference that has been the home of quality improvement (QI) in health care for more than 30 years. Attend this year's conference in Orlando, FL, USA.

Publications

Supporting the Supporters: What Family Caregivers Need to Care for a Loved One with Cancer